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Ed Morse Delray Toyota

Delray Beach, FL

4.8
1,657 Reviews
For value and for service, it's Ed Morse! Check out our website for more details including Sales and Service hours. http://www.delraytoyota.com find car service savings at http://service.delraytoyota.com
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2800 South Federal Highway

Delray Beach, FL

33483

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Showing 1,657 reviews

March 08, 2012

I can't tell how many times I've had my daughters car in for service out of state and now in Florida. Dealing with David Romeo is a major plus!!! Most of the time I don't have an appointment and he makes su More

by rak656
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Romeo, David Romeo
Mar 08, 2012 -

Ed Morse Delray Toyota responded

Many thanks for the positive feedback. David is great asset to our team. He is professional, friendly and very knowledgeable. Your comments mean a lot to us and we value your patronage. Sincerely, Eric Silcox, Director of Fixed Operations.

February 28, 2012

The best dealership I have ever gone to for regular maintenance servicing. The representatives are friendly and professional, the wait is just about how long they tell me, and there are always bagels, More

by DGSolomon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Fox, Susan Fox
Mar 06, 2012 -

Ed Morse Delray Toyota responded

We so pleased you had a great service experience. Susan is fantastic. She has many loyal customers that regularly come to visit her. Thanks again for the positive feedback. Sincerely, Eric Silcox, Director of Fixed Operations Ed Morse Delray Toyota/Scion

February 22, 2012

Brought Highlander in for first scheduled maintenance. Appointment was made in advance and I was promptly greeted when I arrived, which was exactly at the time of the appointment, 9AM. As always, Susan More

by rbobog
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Fox, Susan Fox
Mar 06, 2012 -

Ed Morse Delray Toyota responded

Thank you for taking the time to share your positive feedback. Your satisfaction means a lot to us. Susan is a great asset on our team. She is friendly, professional and and very customer driven. Thanks again for your patronage. Sincerely, Eric Silcox, Director of Fixed Operations Ed Morse Delray Toyota/Scion

February 21, 2012

S service, even though we find it expensive, because we trust them.ervice person was very good. Service done very well. Was supposed to get a car wash with service. Did not. Always use Toyota because we tr More

by Alvin Yudow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Fox, Susan Fox
Mar 06, 2012 -

Ed Morse Delray Toyota responded

Thank you for the positive feedback. We value your patronage and look forward to seeing you in the future. Please stop by and ask for Susan, we'll be happy to get your vehicle washed. Thanks again. Sincerely, Eric Silcox, Director of Fixed Operations Ed Morse Delray Toyota/Scion

February 13, 2012

Car (Highlander) was taken in promptly. Requested Car (Highlander) was taken in promptly. Requested service (oil change and 75K inspections) done on time. Extra service needed was explained and comp More

by freedleB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Fox, Susan Fox
Feb 13, 2012 -

Ed Morse Delray Toyota responded

Thanks for taking the time to inform us about your positive experience at our Dealership. Our Service Department strives to exceed customers' expectations. Susan Fox is very professional. She's a great asset to our team. Thanks again for your patronage. Your complete satisfaction is very important to us. Sincerely, Eric Silcox, Director of Fixed Operations Ed Morse Delray Toyota/Scion

February 03, 2012

Once again the care and service at Ed Morse Toyota...AWESOME. Howard R. takes care of me like family. Caring and doing the best he can for me on my budget. Always watching the pennies and mak More

by AmyPlfd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howie Rosenberg & Gene H
Feb 03, 2012 -

Ed Morse Delray Toyota responded

Thank you for taking the time to express your positive feedback about your experiences at our dealership. It is a great compliment to receive such excellent reviews about various personnel from 3 different departments. Howie R, Jackie and Gene are outstanding professionals. They have been part of our team for a long time. We appreciate your continued patronage and would like to let you know that your comments mean a lot to us. Thanks again. Eric Silcox, Director of Fixed Operations Ed Morse Delray Toyota/Scion

February 03, 2012

I've owned automobiles for almost 60 years- including Cadilacs, Lincolns and Porsches. I have never enjoed friendly nor best service that at Ed Morse Toyota. Susan Fox is my excellent service rep. More

by silverfox4906
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
3, Susan Fox
Feb 03, 2012 -

Ed Morse Delray Toyota responded

Many thanks for your positive feedback regarding your service experience. Susan is great. She is professional, caring and very knowledgable. She is a tremendous asset to our team. Thanks again for your patronage. Sincerely, Eic Silcox, Director of Fixed Operations Ed Morse Delray Toyota/Scion

January 26, 2012

Susan has always done a fine job for me. I think they need to use the intercom to call clients when their autos are ready from service instead of walking around yelling. Just a thought. Doesn't come ov More

by Shella OBrien
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Fox, Susan Fox
Jan 26, 2012 -

Ed Morse Delray Toyota responded

Thanks for the positive feedback. Your constructive comments are very valuable to us. Thanks for your patronage. Sincerely, Eric Silcox, Director of Fixed Operations. Ed Morse Delray Toyota/Scion

January 25, 2012

Appointment was made and honored. Susan Fox was very helpful, gave good estimates, and called when car was ready. Hopefully my A/C problem was resolved. More

by art4nj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Fox, Susan Fox
Jan 25, 2012 -

Ed Morse Delray Toyota responded

Thanks for the positive feedback. We agree. Susan is great. She is professional, friendly and extremely helpful. Thanks again for your patronage. Sincerely, Eric Silcox, Director of Fixed Operations.

January 20, 2012

This was my first service since having purchased my Toyota Corolla from Ed Morse. From the time I drove up I was greeted by several employees in the service bay. Directed to my service adviser who wa More

by lilyth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Fox, Susan Fox
Jan 20, 2012 -

Ed Morse Delray Toyota responded

Thanks for your positive feedback. Your satisfaction means a lot to us. Susan is a great asset to our dealership. She is very professional and very customer driven. Once again thank you. We appreciate your patronage. Sincerely, Eric Silcox, Director of Fixed Operations Ed Morse Delray Toyota/Scion

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