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Ed Morse Delray Toyota

Delray Beach, FL

4.8
1,657 Reviews
For value and for service, it's Ed Morse! Check out our website for more details including Sales and Service hours. http://www.delraytoyota.com find car service savings at http://service.delraytoyota.com
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2800 South Federal Highway

Delray Beach, FL

33483

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Showing 1,657 reviews

April 25, 2012

I WAS IN FOR MY FIRST NEW CAR SERVICE AND WAS TREATED VERY PROFESSIONALLY BY THE SERVICE REP. SUSAN FOX. SHE ANSWERED ALL MY QUESTIONS AND MADE ME FEEL LIKE FAMILY. THIS MADE IT A VERY PLEASANT VISIT, TH More

by manny3235
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Fox
Apr 26, 2012 -

Ed Morse Delray Toyota responded

Thanks for your positive feedback. Susan's professionalism and friendliness are a real asset to our service team. We appreciate your patronage and would like to thank you again for entrusting our dealership to serve your automotive needs. Sincerely, Eric Silcox, Director of Fixed Operations Ed Morse Delray Toyota/Scion

April 18, 2012

I have been purhasing cars for 50 years form the East coast of this country to the West coast of this country. In all my life I have never expierienced the level of excellence this dealership gives. It i More

by davemuchnick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Mendelsohn, Susan Fox
Apr 26, 2012 -

Ed Morse Delray Toyota responded

Thanks for taking the time to let us know how pleased you were with your sales experience. We are a customer driven dealership and pride ourselves on professionalism and client satisfaction. Bob M. is terrific. He is a great asset to our sales team. He works very hard to make everythig just right. We appreciate your patronage and would like to welcome you to our family of valued customers. Sincerely, Bob Siviglia, General Manager Ed Morse Delray Toyota/Scion

April 16, 2012

Susan Fox ia an OUTSTANDING customer service representative. She is exactly why I come back to Delray Toyota for car service and why I continue to buy Toyota. The work quality is also outstandin More

by thomasboston
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Fox, Susan Fox
Apr 26, 2012 -

Ed Morse Delray Toyota responded

Thanks so much for the positive feedback. We agree Susan is a great asset to our team. Our entire service team strives to make the experience at our dealership a pleasurable. We're certain that Susan will be happy to hear how pleased you were. Thanks again for your patronage. Sincerely, Eric Silcox, Director of Fixed Operations Ed Morse Delray Toyota/Scion

April 13, 2012

I was treated with excellent customer service and fairness. The service personnel were courteous and professional. I was told that I would get my car in 1 hour and 10 minutes and I received the car More

by CXUNIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Fox, David Romeo
Apr 14, 2012 -

Ed Morse Delray Toyota responded

Thanks for your positive feedback. We are customer driven. We are glad you had an excellent experience and appreciate your patronage. Thanks again, Eric Silcox, Director of Fixed Operations Ed Morse Delray Toyota/Scion

April 03, 2012

Major repair on a/c. Susan gave me helpful options. Friendly and professional as always. One downer! Car came out dirtier then it went in! More

by lpganewk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Fox
Apr 03, 2012 -

Ed Morse Delray Toyota responded

Thank you for the positive feedback regarding your recent service experience. Susan is a great asset to our service team. She is very professional and a great person too. Your complete satisfaction means a lot to us. Thanks again for your continued patronage. Sincerely, Eric Silcox, Director of Fixed Operations Ed Morse Delray Toyota/Scion

April 02, 2012

Mr Tim Beard is the service consultant that all dealers, regardless of vehicle should have. He epitamizes WHAT A SERVICE CONSULTANT shuld be. he does not "sell" repairs or service he takes the time to tal More

by jdsnyruth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 03, 2012 -

Ed Morse Delray Toyota responded

Thank you for the feedback you have given us. Tim has been with our dealership for a long time. He has proven to be a real asset to our team. He is professional and friendly. Always willing to listen and offer advice. Thanks again for your continued patronage. Sincerely, Eric Silcox, Director of Fixed Operations Ed Morse Delray Toyota/ Scion

March 30, 2012

I bought my Highlander from this dealership in 2003 and always have my car seviced there. Dave Romeo is a delight, friendly, warm, and informative. He always explains what needs to be done, my car is del More

by unicorns3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Romeo
Apr 02, 2012 -

Ed Morse Delray Toyota responded

Thank you for the very positive feedback. We value your patronage and appreciate the time you have taken to express your feeling about our dealership and our service department. David is a great asset to our team. He is very customer driven and professional. Thanks again. Sincerely, Eric Silcox, Director Fixed Operations Ed Morse Delray Toyota/Scion

March 26, 2012

I return to Delray Toyota everytime I need something done for my Rav4, because of the incredible customer service from David Romeo. I always feel well taken care of and like he genuinely cares that I return More

by robin.perry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Romeo, David Romeo
Apr 02, 2012 -

Ed Morse Delray Toyota responded

Thank you for your patronage. Your complete satisfaction means a lot to us. David is a tremendous asset to our team. Thanks again. Sincerely, Eric Silcox, Director of Fixed Operations Ed Morse Delray Toyota/Scion

March 19, 2012

This past weekend I traded in a 2009 Corolla for a 2012. My lease was expiring in August of this year and my service advisor Tim Baird mentioned that I might be able to get a deal when you're in the last 6 More

by DianeDelray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marlene Greenberg
Apr 02, 2012 -

Ed Morse Delray Toyota responded

Thanks for the positive feedback regarding your sales experience at our dealership. Marlene is very professional and we are lucky to have her on our team. We'd like to welcome you to our family of valued customers. Sincerely, Helene Segool, Customer Relations Manager Ed Morse Delray Toyoa/Scion

March 15, 2012

This dealership is the absolute Best. Ed Morse has the nicest most helpful service department. David Romeo knows his business and is always a pleasure to work with. Everyone is always helpful and in the More

by Flygirltia46
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Romeo
Apr 02, 2012 -

Ed Morse Delray Toyota responded

Thanks for the positive feedback regarding your recent service experience at our dealership. David is top notch. He is professional and customer driven as all our team members are. Welcome to our family of valued customers. Sincerely, Eric Silcox, Director of Fixed Operations Ed Morse Delray Toyota/Scion

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