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Ed Morse Delray Toyota
Delray Beach, FL
1,657 Reviews
For value and for service, it's Ed Morse! Check out our website for more details including Sales and Service hours. http://www.delraytoyota.com find car service savings at http://service.delraytoyota.com
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 6:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 11:00 AM - 7:00 PM
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Showing 1,657 reviews
October 17, 2013
From greeting to cash out this was a great visit. Susan is knowledgeable and welcoming. The waiting area is immaculate and comfortable. The wait was reasonable. The check out was easy and the car was cle is knowledgeable and welcoming. The waiting area is immaculate and comfortable. The wait was reasonable. The check out was easy and the car was clean! More
by bobmelzer
Employees Worked With
Susan Fox
October 15, 2013
While driving from NY water started accumulating from the air conditioner inside the car. I called Ed Morse Delray Toyota where I purchased the car and the fellow I spoke to told me it would not be covered u air conditioner inside the car. I called Ed Morse Delray Toyota where I purchased the car and the fellow I spoke to told me it would not be covered under warranty even though my Highlander is less than three years old and has less than 36,000 miles. He told me to come in the next day and that I'd be charged $49. to clean out the debris. When I visited the dealership the next day, I was told the air conditioner cleanout would be $225 and I'd be charged an additional $790 for drying carpeting and replacing padding. I declined the $1100 worth of recommended repairs, and brought the car to another South Florida dealership where they did all the work under warranty and did not charge me a dime. Ed Morse Delray Toyota ran up the charges and tried to hose me. They did not even have a record of my appointment and refused to back off their claim that the problem should be covered under warranty. I will never consider buying another car from them and will definitely never use their service department. More
by wfesner
Employees Worked With
Stephan Roumain
September 20, 2013
We came in to get my Mom a new car, her lease was expired. She has been a loyal Toyota and Ed Morse customer for over 15 years, but this time we could have gone to another car brand - it was all ab expired. She has been a loyal Toyota and Ed Morse customer for over 15 years, but this time we could have gone to another car brand - it was all about getting her the deal she could afford and a car she could drive. Marlene Greenberg was extraordinary! She not only got us the price we needed, she spent a long time with my mom teaching her how to use her new car! Mom said that no other salesperson at Ed Morse had done that for her before. Marlene went to bat for us, and showed us that with the new safety features of the 2014 model, my mom's insurance would decrease, effectively decreasing her overall costs per month. Everyone was happy... I would recommend going to Marlene Greenberg at Ed Morse Toyota in Delray Beach! Nice lady, and she was empathetic to the needs of older customers. More
by nsventitsky
Employees Worked With
Marlene Greenberg
September 16, 2013
I have had a great experience every time at this dealership because of the great customer service we received from the very beginning. Dave Romeo, service manager, who we have worked with closely si dealership because of the great customer service we received from the very beginning. Dave Romeo, service manager, who we have worked with closely since coming here, has done everything in his power to ensure that our car has been serviced in a timely manner and with all problems solved. The employees at Delray Toyota are friendly, the prices for repairs are reasonable and we have been completely satisfied after leaving every time. More
by flagfootball15
Employees Worked With
David Romeo
September 16, 2013
I depend on David Romeo to keep my vintage Land Cruiser running great. I get my Lexus sedan serviced here too as it is closer, cheaper and friendlier than trudging to Lexus. And I just brought in my mom's running great. I get my Lexus sedan serviced here too as it is closer, cheaper and friendlier than trudging to Lexus. And I just brought in my mom's Lexus SC300 for an electrical repair. Dave makes it all super easy. Highly recommended. More
by luskra
Employees Worked With
David Romeo
September 15, 2013
Even though Delray Toyota is not the closest Toyota dealership to my home in Parkland, just the fact that I can deal with Dave Romeo is wroth the 30 min drive. Dave services all of my families toyotas dealership to my home in Parkland, just the fact that I can deal with Dave Romeo is wroth the 30 min drive. Dave services all of my families toyotas and his courtesy, professionalism, and friendly way that he handles all matters concerning our vehicles is absolutely awesome. If I had to recommend any of my friends to have their cars serviced its immediately Delray Toyota because of Dave Romeo, service manager. More
by johnbellavia
Employees Worked With
David Romeo
September 05, 2013
The rate I'm giving above is regarding the good service I received from this Toyota's dealer, and I felt completely pleased because all the help given after the buying process and the kindness of a service I received from this Toyota's dealer, and I felt completely pleased because all the help given after the buying process and the kindness of all Ed Morse Delray Toyota staff involved and specially from Majed Kahhat from sales division. More
by pedroluisbecerra
Employees Worked With
Majed Kahhat
September 03, 2013
I Recently purchased a Toyota from this dealership and had a issue with my car being damaged from a tint shop that this dealer uses. I went to see David Romeo the service manager to explain what had happe had a issue with my car being damaged from a tint shop that this dealer uses. I went to see David Romeo the service manager to explain what had happened to my car and he told me that it was not DelrayToyota's problem and that I would have to take it up with the tint shop that did the work or if I didn't want to do that I should live with the damages that occurred.While i was talking to him this man Eric Silcox the parts and service director came into his office and started yelling at me telling me that there not doing anything for me and was yelling so loud that he turned red like a tomato. Eric Silcox then told me to leave the dealership.This was the most disgusting treatment I have ever received from any place of business and I have been a loyal customer to Edmorse Delray Toyota for almost ten years. ERIC SILCOX SHOULD BE TERMINATED IMMEDIATELY from his position so that no one else has to ever be embarrassed and yelled at the way that I was at the Edmorse Delray Toyota Service Dept. ERIC SILCOX SHAME ON U. VERY UNPROFESSIONAL BEHAVIOR..... THIS GUY NEEDS ANGER MANAGEMENT ASAP....... More
by niceguy12345
Employees Worked With
ERIC SILCOX
August 29, 2013
Dealing with Susan Fox and all the people behind her is a very good experience, as they are ALL very experienced and pleasant! The waiting room atmosphere is also condusive to making the wait go bye faste a very good experience, as they are ALL very experienced and pleasant! The waiting room atmosphere is also condusive to making the wait go bye faster. More
by trachtd
Employees Worked With
Susan Fox
August 27, 2013
Excellent experience as always with David Romeo and the Service Department. Attendants in the Service drive were courteous and attentive. Suggested repairs and maintenance were clearly explained to help me Service Department. Attendants in the Service drive were courteous and attentive. Suggested repairs and maintenance were clearly explained to help me make informed decisions regarding my vehicle. Service was performed expeditiously while I enjoyed the friendly comfortable atmosphere of the waiting lounge with a warm welcome from Customer Service manager Carol Busbee. More
by Nikki3
Employees Worked With
David Romeo
