Ed Morse Delray Toyota

Terrible Service Experience Had an unfortunate experience during my service at the dealer. The complete negligence by staff, coupled with their terrible customer service skills e Had an unfortunate experience during my service at the dealer. The complete negligence by staff, coupled with their terrible customer service skills escalated the issue. With good customer service, and pleasant staff this rating, and my experience could be totally different. I have dealt with 3 total Toyota dealerships for service needs in Florida; this dealership is by far the worst I have visited. Prior to the currently discussed issue, there was an additional issue in scheduling of appointments prior to parts being received. No respect for customers, or regards for their time. More

Excellent Service My family and I are long time Delray Toyota Customers. The service we receive in addition to the quality of the vehicles are the reasons we have stay My family and I are long time Delray Toyota Customers. The service we receive in addition to the quality of the vehicles are the reasons we have stayed with and recently purchased a Toyota. We have always had excellent service of our cars and when shopping for a vehicle we have been treated with the utmost respect and dignity. David Romeo delivers outstanding service. It is most important that our family has the assurance that if there is an issue with any of our cars that David is there to assist. We recently purchased new a Toyota, our experience with the sales staff was excellent. Chris Vicciarelli and Joe Almeraris were patient, fair and most accommodating. Everyone from management to finance was extremely cooperative. Delray Toyota exemplifies excellent customer service. That's why we are a Delray Toyota Family. More

Setting the Benchmark for Excellence With my wife going back to school, I needed to downsize to an older car that would be easier on the wallet and gas pumps. Over the past several years, With my wife going back to school, I needed to downsize to an older car that would be easier on the wallet and gas pumps. Over the past several years, my family has purchased eight vehicles from Ed Morse Delray Toyota. I found a used car on the lot and called Chris Clark who we’ve by dealing with for years. As usual, the out the door price was unbeatable and transaction was seamless I had some work done on the car through the dealer service with Dave Romeo and Eric Silcox. The cost was accurate and honest and Dave ensured the vehicle was inspected, serviced, and cleaned. I met the service tech TJ who completed the work on my car. TJ is by far one of best techs at Toyota. TJ is honest, accurate, and goes above and beyond to ensure his work exceeds your expectations. Without a doubt, it was a pleasure to conduct business with such great people. Dave, Eric, TJ, and Chris are truly an asset to the Ed Morse organization and set the benchmark for excellence. Thank you for making the buying and service experience much less stressful. - Ryan Mugridge More

Been coming here for years Dave Romeo at Delray Toyota has been taking care of my family's cars for years. This time it was to replace the power steering line in my ancient Land Dave Romeo at Delray Toyota has been taking care of my family's cars for years. This time it was to replace the power steering line in my ancient Land Cruiser w 220K+ miles. Before that it was tracking down a short in the electrical system (no charge, btw). I also bring in my Lexus sedan (150K+ miles) which he keeps running and in top condition. Last month he put on new Michelins, same price as Costco. Also bring in my 89yo mom's Lexus SC300. Dave is always super courteous and does the job. Wouldn't go anywhere else. More

Remarkable Service I will continue to be a lifelong Ed Morse Delray Toyota Scion customer and much of that reason is due to their service department. David Romeo treats I will continue to be a lifelong Ed Morse Delray Toyota Scion customer and much of that reason is due to their service department. David Romeo treats you as if you are the most important customer in the world. All my family and friends have also become Delray Toyota customers and they have the same view. I travel past 3 closer Toyota dealerships on my way to Delray Toyota because the service is just that much better than the rest. More

Service Dept. is great The service dept went above and beyond in helping me with a small issue. I particularly want to thank Dave Romeo. You are the best, thanks Dave and D The service dept went above and beyond in helping me with a small issue. I particularly want to thank Dave Romeo. You are the best, thanks Dave and Delray Toyota. PS - Eric Silcox also assisted me with a different dilemma I had. Thanks for your fantastic help! More

Excellent service for many years I keep returning year after year for service because of Service Manager David Romeo. From the minute I arrive to the minute I leave, I am treated li I keep returning year after year for service because of Service Manager David Romeo. From the minute I arrive to the minute I leave, I am treated like a valued customer. Thanks David! More