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Ed Morse Delray Toyota
Delray Beach, FL
1,657 Reviews
For value and for service, it's Ed Morse! Check out our website for more details including Sales and Service hours. http://www.delraytoyota.com find car service savings at http://service.delraytoyota.com
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 6:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 11:00 AM - 7:00 PM
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Showing 1,657 reviews
November 21, 2024
On November 13 I visited Ed Morse Toyota to have a leaking rear shock checked out. The service department confirmed the shock was leaking, that they needed to order the replacement part (s) and that leaking rear shock checked out. The service department confirmed the shock was leaking, that they needed to order the replacement part (s) and that the car was still under warranty. When I didn’t hear anything back I called on Monday Nov. 18 to see if the part had arrived and if so, to schedule an appointment. I was given an appointment for Nov 20. On Nov 20, I arrived 15 minutes early for the appointment, was checked in and told it would take a solid two hours to perform the repair. No problem since I had already researched the typical time it takes for a “skilled” mechanic to remove an old shock, install a new one and to adjust the suspension. Three hours later I checked on the status and was told it was nearly completed but that they needed another half hour to check everything out. No problem. An hour and a half later I was told they had ordered the wrong part, my car was “disassembled” and I would need to use their loaner car service. Now, a day later, I’ve had to call and see if there is any update on my cars status. So far NO RESPONSE! Since I don’t feel comfortable driving a loaner car to Virginia to see my family for Thanksgiving, I guess I will be stuck here. I understand delays and unforeseen circumstances but the lack of communication from Ed Morse Toyota is inexcusable. No way to treat an 80 year old Viet Nam veteran!! More
by rhstr
Employees Worked With
Donna Pacifico
November 18, 2024
I had a fantastic experience at Ed Morse Delray Toyota, thanks to my salesperson, Daniel Crespo. The service was excellent, and Daniel made the entire process seamless and enjoyable. He went above and beyo thanks to my salesperson, Daniel Crespo. The service was excellent, and Daniel made the entire process seamless and enjoyable. He went above and beyond, and by the end of it, he became a great friend of mine. I couldn’t be happier with my new Grand Highlander Limited! Daniel is simpático—a perfect 10! The transaction was smooth, and everything exceeded my expectations. Highly recommend him and this dealership. Joia bom demais! More
by nmorais
Employees Worked With
Other Employees :
Raphael Freitas (business manager).
November 07, 2024
Jeffrey Jean was the best sales person that I’ve dealt with within the last 25 years. A true professional, very dedicated to helping me and my family work through this lease buyout. Thank you, JJ with within the last 25 years. A true professional, very dedicated to helping me and my family work through this lease buyout. Thank you, JJ More
by Rbettykatz
Employees Worked With
November 03, 2024
We had a beautiful experience with Daniel Crespo and Nicole Minello in our purchase on the Toyota Corolla LE, Daniel is very professional. Nicole Minello in our purchase on the Toyota Corolla LE, Daniel is very professional. More
by abog_aparicio
October 26, 2024
I recently purchased a new RAV4 XLE from Ed Morse Delray Toyota and had an excellent experience. My salesperson, Daniel Crespo, was incredibly personable and professional. He demonstrated great patience thr Toyota and had an excellent experience. My salesperson, Daniel Crespo, was incredibly personable and professional. He demonstrated great patience throughout the process, making it enjoyable and stress-free. Additionally, the business manager, Nicole Minello, was efficient and thorough, ensuring everything went smoothly. Overall, the entire team provided outstanding service, and I couldn't be happier with my new car. Highly recommend this dealership! More
by Kay17bri
Employees Worked With
Other Employees :
Jamila ( internet department). Daniel Crespo ( sales associate).
October 26, 2024
Hands down the best service I received purchasing a Toyota. Jeffrey assured me that I was safe and appreciated. Thank you team Toyota. Toyota. Jeffrey assured me that I was safe and appreciated. Thank you team Toyota. More
by mjlancia
Employees Worked With
October 25, 2024
I recently purchased a new RAV4 XLE from Ed Morse Delray Toyota and had an excellent experience. My salesperson, Daniel Crespo, was incredibly personable and professional. He demonstrated great patience thr Toyota and had an excellent experience. My salesperson, Daniel Crespo, was incredibly personable and professional. He demonstrated great patience throughout the process, making it enjoyable and stress-free. Additionally, the business manager, Nicole Minello, was efficient and thorough, ensuring everything went smoothly. Overall, the entire team provided outstanding service, and I couldn't be happier with my new car. Highly recommend this dealership! More
by Edward
Employees Worked With
Other Employees :
Jamila ( internet department). Daniel Crespo ( sales associate).
October 23, 2024
They say a lot of benefits when they sell the car but then after you have to pay and that’s it!! Happens 3x with me there in 1,5 years . then after you have to pay and that’s it!! Happens 3x with me there in 1,5 years . More
by camillavale1
Employees Worked With
Not about the employee but the dealer
October 04, 2024
Daniel greatly exceeded our expectations with the service we were hoping for at Toyota. We have been long time customers of Toyota and will continuously recommend him and the entire team. we were hoping for at Toyota. We have been long time customers of Toyota and will continuously recommend him and the entire team. More
by AskerSalam
