Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Ed Morse Chrysler Jeep Dodge Ram

Muscatine, IA

4.3
273 Reviews
Call Dealership (563) 263-5324

3205 US-61

Muscatine, IA

52761

Directions

By Type

273 Reviews of Ed Morse Chrysler Jeep Dodge Ram

November 16, 2023

I had a discount coupon and didn’t receive til I questioned why it was not on my final bill (despite being told it had been applied—which it hadn’t been) More

by KATHYRKAUFMANN
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Amanda Kaufman
Report | Print
Nov 16, 2023 -

Ed Morse Chrysler Jeep Dodge Ram responded

We would like to thank you for sharing this review, Kathy. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team so we can ensure this does not happen again. Please contact us if you would like to further discuss your visit. Sincerely, The Ed Morse Chrysler Dodge Jeep Ram Team

Helpful
November 14, 2023

Got my oil change on my 2016 Jeep and saw a 2023 Ford Escape and favorite salesperson Todd Reinsager took care of me the following day More

by kirkh
Recommend Dealer
Yes
Employees Worked With
Mark Krieger, Todd Reinsager, Travis Honeycutt
Report | Print
Nov 15, 2023 -

Ed Morse Chrysler Jeep Dodge Ram responded

Thank you so much for taking the time to write this review. We're very happy to hear about your positive experience with Todd. Congratulations on the new Ford Escape! If you have any further needs, do not hesitate to stop by for a visit. Sincerely, The Ed Morse Chrysler Dodge Jeep Ram Team

Helpful
November 08, 2023

Very pleased with the service. After 3 attempts to get our Jeep fixed at a different service center, Ed Morse Service diagnosed the problem, found, and installed the correct part a More

by LANE6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Honeycutt
Report | Print
Nov 09, 2023 -

Ed Morse Chrysler Jeep Dodge Ram responded

Thank you for taking the time to write this wonderful review about our service department. We are extremely pleased that our team was able to locate and fix the problem in an efficient and professional manner. Thank you for your loyalty to us here at Ed Morse Chrysler Dodge Jeep Ram Muscatine and we look forward to your continued business! Sincerely, The Ed Morse Chrysler Dodge Jeep Ram Team

Helpful
November 04, 2023

Was very pleased with the service. Will bring truck back in the future, thank you More

by BCODE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Kaufman
Report | Print
Nov 07, 2023 -

Ed Morse Chrysler Jeep Dodge Ram responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, The Ed Morse Chrysler Dodge Jeep Ram Team

Helpful
November 02, 2023

Friendly staff. Technicians need to be trained to inflate tires to proper pressure. I shouldn’t need to have them check the pressure after I pay. It’s not the first More

by GREGBUSTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amanda Kaufman
Report | Print
Nov 06, 2023 -

Ed Morse Chrysler Jeep Dodge Ram responded

Thank you for sharing this review regarding your experience with us, Greg. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, The Ed Morse Chrysler Dodge Jeep Ram Team

Helpful
October 21, 2023

They took care of the paper explanation on a recall sent to me . Was taken care of. More

by LISABEAHAM
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember name
Report | Print
Oct 24, 2023 -

Ed Morse Chrysler Jeep Dodge Ram responded

Thank you for your outstanding rating about our service department, Lisa. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, The Ed Morse Chrysler Dodge Jeep Ram Team

Helpful
October 06, 2023

Good service and very professional, I will strongly recommend this services to my friends Thanks More

by FVAZQUEZ9094
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Kaufman, Travis Honeycutt
Report | Print
Oct 10, 2023 -

Ed Morse Chrysler Jeep Dodge Ram responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Ed Morse Chrysler Dodge Jeep Ram Team

Helpful
October 03, 2023

Not a bad place to work with. I do feel there where a few things they said they would do but did’t. Through in new floor mats, did not get them. Changed the price of monthly payme More

by kristal_yotter
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Krieger, Bill Bedenbender
Report | Print
Oct 05, 2023 -

Ed Morse Chrysler Jeep Dodge Ram responded

Kristal, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Ed Morse Chrysler Dodge Jeep Ram Team

Helpful
October 03, 2023

Shane was very helpful and Mark is really cares about the customers.great service Mark More

by gloriap521
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane Stoltz, Mark Krieger, Todd Reinsager
Report | Print
Oct 05, 2023 -

Ed Morse Chrysler Jeep Dodge Ram responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Ed Morse Chrysler Dodge Jeep Ram Team

Helpful
September 29, 2023

The service manager was very helpful and the technician was spot on. I would definitely come back. More

by dschuur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody, Josh Teeter
Report | Print
Oct 03, 2023 -

Ed Morse Chrysler Jeep Dodge Ram responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Ed Morse Chrysler Dodge Jeep Ram Team

Helpful
1
...
4
5
6
...
28