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Ed Morse Chrysler Jeep Dodge Ram

Muscatine, IA

4.2
272 Reviews

3205 US-61

Muscatine, IA

52761

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Showing 272 reviews

June 09, 2023

Great and courteous service with all my service questions answered very much appreciated. Thank You More

by HARLEYROUTE66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda, Mike Rettig
Jun 14, 2023 -

Ed Morse Chrysler Jeep Dodge Ram responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Ed Morse Chrysler Dodge Jeep Ram Team

June 08, 2023

Jim my salesman was awesome to work with. The store manager was polite and friendly. The finance guy new his stuff and got me out quick. That means more to me than getting an amazing truck at More

by bkrpaul
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Campbell, Mitchel Magee
Jun 13, 2023 -

Ed Morse Chrysler Jeep Dodge Ram responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Ed Morse Chrysler Dodge Jeep Ram Muscatine (MICR). Please feel free to contact us if you have any questions on your new purchase. Sincerely, The Ed Morse Chrysler Dodge Jeep Ram Team

June 08, 2023

Service is always courteous, thorough and dependable. I’ve used Kriegers for vehicle purchases and maintenance for years. More

by MALBRUHN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rettig
Jun 13, 2023 -

Ed Morse Chrysler Jeep Dodge Ram responded

Thank you for the kind words. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Ed Morse Chrysler Dodge Jeep Ram Muscatine (MICR), we value our customers and we look forward to seeing you down the road. Sincerely, The Ed Morse Chrysler Dodge Jeep Ram Team

June 08, 2023

They gave me an $795 estimate to fix my car. I took it elsewhere and they replaced the parts for less than $200. More

by dlovell108
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
Jun 12, 2023 -

Ed Morse Chrysler Jeep Dodge Ram responded

Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The Ed Morse Chrysler Dodge Jeep Ram Team

June 07, 2023

Chase worked really hard to get my Jeep that I wanted. He was an amazing salesman and he never pressured us to go a different direction. He was an amazing salesperson on details and communication. We th More

by CHARITY.ERWIN82
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Krieger, Chase Kruse
Jun 12, 2023 -

Ed Morse Chrysler Jeep Dodge Ram responded

Thank you for taking the time to write about your experience with us, Charity! At Ed Morse Chrysler Dodge Jeep Ram Muscatine (MICR), we work very hard to provide each of our customers with a personalized and hassle-free experience. We are happy Chase was able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Sincerely, The Ed Morse Chrysler Dodge Jeep Ram Team

May 18, 2023

I was able to get my appointment scheduled quickly and had a smooth experience start to finish. More

by phunter1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Reinsager
May 24, 2023 -

Ed Morse Chrysler Jeep Dodge Ram responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Ed Morse Chrysler Dodge Jeep Ram Team

May 18, 2023

Came to my work & got my vehicle to determine if the back shocks or struts were needing replaced. I told them I needed it back by 2pm. I haven’t heard anything around 1pm so I called to see what was going on More

by SAULTZ81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Rettig
May 24, 2023 -

Ed Morse Chrysler Jeep Dodge Ram responded

Thank you for reaching out to us, your experience is taken seriously by our entire team. We know our customers’ time is valuable and we understand your point of view. If you are open to giving us another chance to make this right, please contact us so we can discuss the details of your time with us. Sincerely, The Ed Morse Chrysler Dodge Jeep Ram Team

May 17, 2023

They charged us for oil change that was to be free, and haven't contacted us about issue. 2nd it said quote on brakes and no quote. More

by mattmmadson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Rettig
May 19, 2023 -

Ed Morse Chrysler Jeep Dodge Ram responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Ed Morse Chrysler Dodge Jeep Ram Team

May 19, 2023 -

mattmmadson responded

Last I knew we were awaiting a call from one of your representatives and I still haven't heard if my wife has yet to receive a returned call.

May 12, 2023

Excellent customer service. I went in for my oil change,tire rotation new windshield wipers. Everything was done in satisfactory time Thank you More

by pvbenson5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rettig
May 17, 2023 -

Ed Morse Chrysler Jeep Dodge Ram responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Ed Morse Chrysler Dodge Jeep Ram Team

May 09, 2023

Fast and thorough job changing my oil. Performed a good inspection of my car. Very happy. More

by jay.w358
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rettig, Mitchel Magee
May 12, 2023 -

Ed Morse Chrysler Jeep Dodge Ram responded

Thank you for this amazing review, Jay! We really appreciate your business. Sincerely, The Ed Morse Chrysler Dodge Jeep Ram Team

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