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Ed Morse Chrysler Jeep Dodge Ram

Muscatine, IA

Overview
Reviews
4.2
272 Reviews
Call Dealership (563) 263-5324

3205 US-61

Muscatine, IA

52761

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Showing 272 reviews

July 05, 2023

Great experience, minimal time to go over paperwork, gave me a few trucks to look at in my price range and went over rebates. Made my job easy to pick a new truck. Thanks Shane and Mark. More

by ed.mcatee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane Stoltz, Mark Krieger
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Jul 10, 2023 -

Ed Morse Chrysler Jeep Dodge Ram responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Ed Morse Chrysler Dodge Jeep Ram Team

June 27, 2023

People who did the oil changed on my truck didn’t care about wiping their hands off or putting a paper mat on floor. My floor matts were left with a lot of dirt, the door handle had oil on it, there was More

by edominguez33
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Mike Rettig, Mark Krieger, Mitchel Magee
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Jun 29, 2023 -

Ed Morse Chrysler Jeep Dodge Ram responded

We are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Sincerely, The Ed Morse Chrysler Dodge Jeep Ram Team

June 24, 2023

The service department was wonderful! Got me in the same day and we very professional! More

by JULIE.A.WOLF
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
I didn’t get her name. But she was on the left side of the counter as I looked at it.
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Jun 28, 2023 -

Ed Morse Chrysler Jeep Dodge Ram responded

We truly appreciate you taking the time to write about your experience at our service department, Julie. We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Sincerely, The Ed Morse Chrysler Dodge Jeep Ram Team

June 23, 2023

The service was fast and everyone was pleasant. I will be back in for another visit. More

by TTONEY7534
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mike Rettig
Report | Print
Jun 28, 2023 -

Ed Morse Chrysler Jeep Dodge Ram responded

Thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from us. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, The Ed Morse Chrysler Dodge Jeep Ram Team

June 23, 2023

Serviced both Jeeps in one day, and they were fast, quick, friendly without any hidden charges. More

by BLUZCHYLD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rettig
Report | Print
Jun 28, 2023 -

Ed Morse Chrysler Jeep Dodge Ram responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, The Ed Morse Chrysler Dodge Jeep Ram Team

June 22, 2023

Was a very pleasant experience. Got us right in and was completed within an hour. They even washed it for us. More

by ESIMONIN76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rettig
Report | Print
Jun 27, 2023 -

Ed Morse Chrysler Jeep Dodge Ram responded

Thank you for the kind words. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Ed Morse Chrysler Dodge Jeep Ram Muscatine (MICR), we value our customers and we look forward to seeing you down the road. Sincerely, The Ed Morse Chrysler Dodge Jeep Ram Team

June 16, 2023

I had an oil change and seat belt repair of which a part had to be ordered. More

by NAMILLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rettig
Report | Print
Jun 22, 2023 -

Ed Morse Chrysler Jeep Dodge Ram responded

Thank you for sharing about your experience at Ed Morse Chrysler Dodge Jeep Ram Muscatine (MICR). We are glad we were able to help you out! Take care and have a great day. Sincerely, The Ed Morse Chrysler Dodge Jeep Ram Team

June 13, 2023

We have dealt with Todd since we moved to Iowa in 2020. Wouldn't do business with anyone but him. He is simply the nicest guy. Not pushy, rude or obnoxious. Will work with you. I am not sure who Mark More

by WRIGHTMS36
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Krieger, Todd Reinsager
Report | Print
Jun 16, 2023 -

Ed Morse Chrysler Jeep Dodge Ram responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Ed Morse Chrysler Dodge Jeep Ram Team

June 10, 2023

Thank you for an easy transaction with the purchase of my new vehicle. Will recommend More

by GERCH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chase Kruse
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Jun 14, 2023 -

Ed Morse Chrysler Jeep Dodge Ram responded

We cannot thank you enough for your wonderful review of Ed Morse Chrysler Dodge Jeep Ram Muscatine and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Ed Morse Chrysler Dodge Jeep Ram Team

June 09, 2023

Thank you , for the ease of making the appointment, got my truck in and taken care of and called me to let me know it was ready to pick up. More

by NGAUNT21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rettig
Report | Print
Jun 14, 2023 -

Ed Morse Chrysler Jeep Dodge Ram responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Ed Morse Chrysler Dodge Jeep Ram Team

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