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Ed Morse Chrysler Jeep Dodge Ram

Muscatine, IA

4.2
272 Reviews

3205 US-61

Muscatine, IA

52761

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Showing 272 reviews

September 15, 2023

Online scheduling and a follow up call to confirm are a nice touch. Service is always easy and drop off convenient. The service reps are always helpful and when they say they'll call with an update or a pr More

by TFIEDLER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Kaufman, Travis Honeycutt, Josh Teeter
Sep 19, 2023 -

Ed Morse Chrysler Jeep Dodge Ram responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Ed Morse Chrysler Dodge Jeep Ram Team

August 28, 2023

Everyone was very helpful. We stop by to look at a jeep and had been working with Shane. He was unavailable at the time so Chase stepped in to help us. Both guys did a great jo More

by tbutcher2010
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Shane Stoltz, Chase Kruse
Aug 31, 2023 -

Ed Morse Chrysler Jeep Dodge Ram responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear our team was helpful during your visit and that you love your new Jeep. If you have any questions, please don't hesitate to reach out to us again. Sincerely, The Ed Morse Chrysler Dodge Jeep Ram Team

August 24, 2023

My buy wasn’t what I expected and there was a lot not right with my purchase that was found out afterwards I shouldn’t have to find a lawyer or have a shop tell me my vehicle was in an accident and spot More

by MYTEAM1980
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mark Krieger, Chase Kruse, Curtis Welch
Aug 28, 2023 -

Ed Morse Chrysler Jeep Dodge Ram responded

We acknowledge your review and are currently looking into the events you’ve detailed.

August 18, 2023

Upgrade coffee area for waiting guests. Get some liquid creamer and splenda and a Keurig More

by 678JWMUSIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Kaufman, Travis Honeycutt, Josh Teeter
Aug 23, 2023 -

Ed Morse Chrysler Jeep Dodge Ram responded

Thank you for sharing your experience. Your feedback will be reviewed with our team. Please do not hesitate to reach out to us to discuss your experience further. Sincerely, The Ed Morse Chrysler Dodge Jeep Ram Team

August 17, 2023

Shane was very pleasant to deal with. He was professional, but not pushy. The whole experience was great. We love our new truck. More

by deanna.turner68
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane Stoltz, Mark Krieger
Aug 22, 2023 -

Ed Morse Chrysler Jeep Dodge Ram responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Ed Morse Chrysler Dodge Jeep Ram Team

August 17, 2023

They were reliable and helpful. It was nice to get it done. I’m glad I got the I oil package. More

by mattnsusanna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Kaufman, Travis Honeycutt, Josh Teeter
Aug 22, 2023 -

Ed Morse Chrysler Jeep Dodge Ram responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Ed Morse Chrysler Dodge Jeep Ram Team

August 13, 2023

Our experience was great. Bill Bedenbender was very helpful and made us feel comfortable about our purchase. More

by avgone55
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Bedenbender
Aug 16, 2023 -

Ed Morse Chrysler Jeep Dodge Ram responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, The Ed Morse Chrysler Dodge Jeep Ram Team

August 13, 2023

Although it took a while for the parts to come in. Once they were done I was suppresently surprised when they called on a Saturday to tell me that my jeep was done. It drives much better now. I feel m More

by krista.m.nelson416
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Kaufman, Travis Honeycutt, Josh Teeter
Aug 16, 2023 -

Ed Morse Chrysler Jeep Dodge Ram responded

Thank you for leaving us this great review, Krista! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, The Ed Morse Chrysler Dodge Jeep Ram Team

August 01, 2023

Waiting 8 weeks for part. Had in once to be fixed and parts weren't even there.. talked with management and they just had I don't care look on face. Won't be going back once More

by VICKIEHAMMONS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Krieger, Josh Teeter
Aug 03, 2023 -

Ed Morse Chrysler Jeep Dodge Ram responded

Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The Ed Morse Chrysler Dodge Jeep Ram Team

August 01, 2023

Easy to book an appointment online. The service I needed was performed quickly and thoroughly. A inspection was performed in addition to the requested service. I will use this dealershi More

by krbermel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Teeter
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