Back

Ed Morse Chrysler Jeep Dodge Ram

Muscatine, IA

4.2
272 Reviews

3205 US-61

Muscatine, IA

52761

Directions

By Type

Showing 272 reviews

December 10, 2022

We have been going to Kreisler’s for years. This was our first experience with Ed Morse since the switch and it was extremely disappointing. We scheduled an appointment for our truck due to war More

by Lyndsay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe, Mike Rettig
Dec 13, 2022 -

Ed Morse Chrysler Jeep Dodge Ram responded

Lyndsay, we appreciate the opportunity to learn about your recent experience in our service department. If you are open to contacting us at your earliest convenience, we would like to further discuss what happened and do our best to address these issues. We look forward to speaking with you and regaining your trust in our business. Sincerely, The Ed Morse Chrysler Dodge Jeep Ram Team

December 10, 2022

Needed adjustment with rear seat which was frozen- couldn't raise or lower it. They "adjusted" the wrong seat and then corrected the error. The rear seat seems to be working fine. waited over a wee More

by amcjairola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rettig
Dec 14, 2022 -

Ed Morse Chrysler Jeep Dodge Ram responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Ed Morse Chrysler Dodge Jeep Ram Team

December 10, 2022

I just happened in to get air in my tires. Joe found a serious problem with one of the tires. He saved me from a Christmas alongside the highway. Joe was very obliging. More

by joyseemann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rettig
Dec 14, 2022 -

Ed Morse Chrysler Jeep Dodge Ram responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Ed Morse Chrysler Dodge Jeep Ram Team

December 09, 2022

I already gave a review on this service so please do not send me another survey. More

by jenniferameyer86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rettig
Dec 14, 2022 -

Ed Morse Chrysler Jeep Dodge Ram responded

We appreciate you leaving this honest feedback about your experience. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Ed Morse Chrysler Dodge Jeep Ram Team

December 08, 2022

Good experience fast and thorough transaction and everyone was friendly and helpful throughout the process More

by vincentlehr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane Stoltz
Dec 13, 2022 -

Ed Morse Chrysler Jeep Dodge Ram responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Ed Morse Chrysler Dodge Jeep Ram Team

December 04, 2022

Asked for a trade in value for my truck and they didn’t. Asked for a oil change reminder after my oil change and they didn’t. More

by tk.1212
Recommend Dealer
Yes
Employees Worked With
Mike Rettig
Dec 06, 2022 -

Ed Morse Chrysler Jeep Dodge Ram responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Ed Morse Chrysler Dodge Jeep Ram Team

November 12, 2022

had a good experience with our salesman, went in for service and came out with a new car! More

by jmj03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Bickford
Nov 16, 2022 -

Ed Morse Chrysler Jeep Dodge Ram responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Ed Morse Chrysler Dodge Jeep Ram Team

November 06, 2022

They were not very clear on the the final price. A lot of addons be fore it was said and done. Pay close attention!! More

by koolhandluke83
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Campbell
November 01, 2022

I was shopping for new trucks for a while and knew nothing about Ram as I used to drive GM and then Ford. Jim answered all my questions and was able to test drive multiple trucks before making my deci More

by Schlo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Campbell
Nov 01, 2022 -

Ed Morse Chrysler Jeep Dodge Ram responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, The Ed Morse Chrysler Dodge Jeep Ram Team

November 01, 2022

Got in right away, took longer than expected. Cost was less than what I expected. More

by janie.swails
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rettig
Nov 07, 2022 -

Ed Morse Chrysler Jeep Dodge Ram responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, The Ed Morse Chrysler Dodge Jeep Ram Team

...
13
...