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Ed Morse Chrysler Jeep Dodge Ram

Muscatine, IA

4.2
272 Reviews

3205 US-61

Muscatine, IA

52761

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Showing 272 reviews

March 14, 2023

I had a recall on my keep, I called and made an appointment and got in quickly. I dropped my car off and it was done within a few hours! More

by kenzie_irwin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rettig
Mar 17, 2023 -

Ed Morse Chrysler Jeep Dodge Ram responded

Kenzie, we love hearing from our customers, so thank you for taking the time to write this glowing review! It's wonderful to hear that our staff at Ed Morse Chrysler Dodge Jeep Ram was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. Sincerely, The Ed Morse Chrysler Dodge Jeep Ram Team

March 12, 2023

Not happy about the mandatory etching cost. I thought about walking out over it . For this reason alone i wouldn’t recommend this dealership to a friend. It seemed to have more of a big corpora More

by tobyhall75
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Krieger, Todd Reinsager
Mar 15, 2023 -

Ed Morse Chrysler Jeep Dodge Ram responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Ed Morse Chrysler Dodge Jeep Ram Team

March 10, 2023

Have an issue with the power steering and service has been as helpful as possible. More

by chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rettig
Mar 15, 2023 -

Ed Morse Chrysler Jeep Dodge Ram responded

Chris, we appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Ed Morse Chrysler Dodge Jeep Ram Team

March 10, 2023

Very cooperative and knowledgeable . The place is clean and tidy and the are nice and welcoming Thanks in advance for your help and good work. More

by yadabit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda
Mar 15, 2023 -

Ed Morse Chrysler Jeep Dodge Ram responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, The Ed Morse Chrysler Dodge Jeep Ram Team

March 02, 2023

You need new chairs in your waiting area. They are worn-out and no longer have any padding left! More

by cputnam40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rettig
Mar 07, 2023 -

Ed Morse Chrysler Jeep Dodge Ram responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Ed Morse Chrysler Dodge Jeep Ram Team

February 19, 2023

They didn't wash my truck, unless this service is no longer available. Never got a call.that they were done with it and had returned it (it was picked up at my work). More

by jegesdal5774
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Mike Rettig
Feb 23, 2023 -

Ed Morse Chrysler Jeep Dodge Ram responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Ed Morse Chrysler Dodge Jeep Ram Team

February 19, 2023

If a person is dissatisfied with the service, they go else ware. I have had both my cars serviced there for several years., More

by lucify
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rettig, John Bickford
Feb 23, 2023 -

Ed Morse Chrysler Jeep Dodge Ram responded

We appreciate your input. We're glad to hear that you are consistently impressed with the service we offer here at Ed Morse Chrysler Dodge Jeep Ram Muscatine (MICR). If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, The Ed Morse Chrysler Dodge Jeep Ram Team

February 18, 2023

I spent $30,000 on my 2019 Jeep, was told there were 2 key fob's for it and after I paid for it was told there was only one and I had to pay for getting another one if I wanted it. Almost 2 months later More

by DSCHNACK
Recommend Dealer
No
Employees Worked With
Tom
Feb 22, 2023 -

Ed Morse Chrysler Jeep Dodge Ram responded

We appreciate the opportunity to learn about your experience at our dealership. Your business is valuable to us, and we want to hear more about this situation. Please contact us so that we can work towards a resolution together. Thank you for your patience and understanding. Sincerely, The Ed Morse Chrysler Dodge Jeep Ram Team

February 09, 2023

Got right in. They did what I asked and had it all done in a timely manner More

by josteinke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rettig
Feb 14, 2023 -

Ed Morse Chrysler Jeep Dodge Ram responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Ed Morse Chrysler Dodge Jeep Ram Team

February 09, 2023

Absolutely stellar service. I came here as a refugee from another AWFUL service shop and this place is a breath of fresh air. More

by brittany.dawson7285
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rettig
Feb 14, 2023 -

Ed Morse Chrysler Jeep Dodge Ram responded

Thank you for the kind words. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Ed Morse Chrysler Dodge Jeep Ram Muscatine (MICR), we value our customers and we look forward to seeing you down the road. Sincerely, The Ed Morse Chrysler Dodge Jeep Ram Team

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