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Ed Morse Chrysler Jeep Dodge Ram

Muscatine, IA

4.2
272 Reviews

3205 US-61

Muscatine, IA

52761

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Showing 272 reviews

May 06, 2023

Everyone goes out of their way to make the customer feel welcome. I’ve been in dealerships where they could care less about the customer. You’re just a number to them. I always feel that my business is a More

by af26440
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The young woman who handles the area that you pay your bill was very nice to deal with!, Mike Rettig
May 11, 2023 -

Ed Morse Chrysler Jeep Dodge Ram responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Ed Morse Chrysler Dodge Jeep Ram Team

May 03, 2023

Quick and efficient! I had an appointment at 10 am and had to be to work at 11:30 am they got the job done right in a timely manner! And included a free wash!!! Great peo More

by katlinmgraham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rettig
May 09, 2023 -

Ed Morse Chrysler Jeep Dodge Ram responded

Katlin, thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay them to the team. Take care and have a great day. Sincerely, The Ed Morse Chrysler Dodge Jeep Ram Team

April 21, 2023

Awesome group of people here in Muscatine Ed Morse Chrysler jeep and dodge location. Very nice and polite More

by dmacatslater83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rettig
Apr 26, 2023 -

Ed Morse Chrysler Jeep Dodge Ram responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Ed Morse Chrysler Dodge Jeep Ram Team

April 15, 2023

Service was ok but car shook real bad. Had to wash wheels out. Had dried mud on rims. More

by jmj03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rettig
Apr 18, 2023 -

Ed Morse Chrysler Jeep Dodge Ram responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, The Ed Morse Chrysler Dodge Jeep Ram Team

April 15, 2023

I prefer not to comment. Oil change was as expected and timely. Thank you ! The end! More

by mlwilder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rettig
Apr 19, 2023 -

Ed Morse Chrysler Jeep Dodge Ram responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Ed Morse Chrysler Dodge Jeep Ram Team

April 12, 2023

They are always friendly and their service is great. The salesman that sold us the car comes and check to see how we are doing with our jeep. More

by jeanahlrichs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rettig
Apr 17, 2023 -

Ed Morse Chrysler Jeep Dodge Ram responded

We appreciate your input, Jean. We're glad to hear that you are consistently impressed with the service we offer here. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, The Ed Morse Chrysler Dodge Jeep Ram Team

April 05, 2023

Shane and other staff were easy to get a hold of and talk to. The detailing job lacked slightly, I spot cleaned on my own. I'm missing a key fab and owners manual, but Shane is working on getting those for More

by triciakayleen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
financial guy - 5 stars, but I forget his name. , Shane Stoltz, Mark Krieger
Apr 10, 2023 -

Ed Morse Chrysler Jeep Dodge Ram responded

Thank you for this amazing review of your experience with Shane here at Ed Morse Chrysler Dodge Jeep Ram Muscatine (MICR)! The experience you described is exactly what we aim for, and it’s great to know we’re exceeding our goals with our customers! Sincerely, The Ed Morse Chrysler Dodge Jeep Ram Team

March 30, 2023

I am a regular service customer. I asked for an oil change & tire rotation. Last service they did the oil change but not the tire rotation. I didn’t say anything then because I do More

by Clp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Rettig
Apr 03, 2023 -

Ed Morse Chrysler Jeep Dodge Ram responded

We are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Sincerely, The Ed Morse Chrysler Dodge Jeep Ram Team

March 18, 2023

Very professional and friendly. .. Bought two new cars with great service. No complaints with purchase. More

by JBRAASC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rettig, Bill Bedenbender
Mar 22, 2023 -

Ed Morse Chrysler Jeep Dodge Ram responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Ed Morse Chrysler Dodge Jeep Ram Team

March 17, 2023

The young lady that handled my service was amazing! She was prompt, polite, informative and helpful. She understood the situation and helped resolve the issues. More

by dkbrodeo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
A young lafy, Mike Rettig
Mar 22, 2023 -

Ed Morse Chrysler Jeep Dodge Ram responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Ed Morse Chrysler Dodge Jeep Ram Team

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