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Ed Morse Chevrolet Buick GMC

Muscatine, IA

4.7
799 Reviews
75 YEARS OF AUTOMOTIVE EXCELLENCE "Dealer of The Year" ~ Automotive News "Quality Dealer" ~ Time Magazine "Cadillac Dealer of the Year" ~ (multiple recipient) "Cadillac Certified Elite Service Dealer" ~ (multiple years) "Honda President's Award" ~ (multiple recipient) "Mazda President's Council" ~ (multiple recipient) "Toyota Chairman's Council" ~ (multiple recipient) "Jack Smith Leadership Award" ~ General Motors (multiple recipient) "National Dealer of the Year" ~ DealerRater "Consumer Satisfaction Award" ~ DealerRater (multiple recipient) "Top Rated Dealer" ~ CarGurus & CARFAX (multiple recipient) "South Florida's Top Workplaces" ~ Sun-Sentinel & Workplace Dynamics
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501 U.S. 61 BUSINESS

Muscatine, IA

52761

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Showing 799 reviews

June 10, 2022

Communication was less than poor. My vehicle was in multiple days and every time I was there communicate was terrible, even after I said that the first visit , it only got worse . More

by DINDINGER
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
I prefer not to say
Jun 14, 2022 -

Ed Morse Chevrolet Buick GMC responded

Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact us at your convenience. Sincerely, The Ed Morse Chevy Buick GMC Team

June 10, 2022

Skip was fantastic! I came in with a jist of what I was looking for and he hit it right on the nose. I purchased a 2020 Dodge Journey and love it! I asked for an item on More

by KatiePetersen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skip Armstrong
Jun 15, 2022 -

Ed Morse Chevrolet Buick GMC responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Ed Morse Chevy Buick GMC Team

June 07, 2022

This is such a pleasant place to do business with! We usually wait in the waiting room while getting an oil change and are constantly greeted with friendly staff that makes a point to remember your More

by JCMARION
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Wiebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2022 -

Ed Morse Chevrolet Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Ed Morse Chevy Buick GMC Team

June 07, 2022

I was told by my salesman would locate the second key and key fob for my new vehicle. That was five days ago. Still haven't seen the key or heard a word from the salesman about it. Drove the car off the lot More

by Cinbloom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Mussehl
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2022 -

Ed Morse Chevrolet Buick GMC responded

It is always our goal to earn your 5-star rating, Cinbloom. However, it seems as if we came up short this time. We would very much appreciate learning more about your particular experience and what we can do to earn that 1 additional star in the future. We look forward to hearing from you. Thank you! Sincerely, The Ed Morse Chevy Buick GMC Team

June 02, 2022

Gavin was friendly, professional and made the purchase and financing very easy. He still checks in with emails to see if I like the car. More

by Jcrosenkild
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Bogart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gavin Lippelgoes
Jun 07, 2022 -

Ed Morse Chevrolet Buick GMC responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Ed Morse Chevy Buick GMC Team

June 01, 2022

Everyone did a good job just don’t like driving to muscatine. There were no cars to drive home we had to leave are car, someone did take us home More

by LORAMORGAN53
Recommend Dealer
Yes
Employees Worked With
MC Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Armstrong
Jun 06, 2022 -

Ed Morse Chevrolet Buick GMC responded

Thank you for this review! We really appreciate your business. Sincerely, The Ed Morse Chevy Buick GMC Team

May 31, 2022

Great people to deal with! Have boughten numerous vehicles for my business and family and they take great care of us. More

by hawkeyeweld
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MC Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2022 -

Ed Morse Chevrolet Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Ed Morse Chevy Buick GMC Team

May 28, 2022

It was a great experience Brian wood is a very good salesmen he is also knowledgeable about what he does More

by steveranberger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2022 -

Ed Morse Chevrolet Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Ed Morse Chevy Buick GMC Team

May 27, 2022

Had excellent customer service The waiting room is very nice and clean good coffee and popcorn and the job was done right More

by bnd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Wiebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2022 -

Ed Morse Chevrolet Buick GMC responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, The Ed Morse Chevy Buick GMC Team

May 27, 2022

I was totally satisfied and treated very well by skippy as I looked for my new vehicle he treated me like family and helped me get exactly what I was looking for in a vehicle I would recommend his services More

by bizgirl202010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Skip Armstrong
Jun 02, 2022 -

Ed Morse Chevrolet Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Ed Morse Chevy Buick GMC Team

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