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Ed Morse Chevrolet Buick GMC

Muscatine, IA

4.7
625 Reviews
75 YEARS OF AUTOMOTIVE EXCELLENCE "Dealer of The Year" ~ Automotive News "Quality Dealer" ~ Time Magazine "Cadillac Dealer of the Year" ~ (multiple recipient) "Cadillac Certified Elite Service Dealer" ~ (multiple years) "Honda President's Award" ~ (multiple recipient) "Mazda President's Council" ~ (multiple recipient) "Toyota Chairman's Council" ~ (multiple recipient) "Jack Smith Leadership Award" ~ General Motors (multiple recipient) "National Dealer of the Year" ~ DealerRater "Consumer Satisfaction Award" ~ DealerRater (multiple recipient) "Top Rated Dealer" ~ CarGurus & CARFAX (multiple recipient) "South Florida's Top Workplaces" ~ Sun-Sentinel & Workplace Dynamics
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501 U.S. 61 BUSINESS

Muscatine, IA

52761

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Showing 625 reviews

May 01, 2024

Charles makes scheduling service on our company vehicles easy. We know we are receiving great customer service with him. More

by RECEPTION42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Wiebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Ed Morse Chevrolet Buick GMC responded

Thanks for the great feedback! We're very happy that Charles was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, The Ed Morse Chevy Buick GMC Team

April 30, 2024

Every one I talked with was very helpful in making the entire process go as smooth as possible. More

by jcreamer209
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Wiebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Ed Morse Chevrolet Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Ed Morse Chevy Buick GMC Team

April 29, 2024

I think I always receive good service, for a good price, in a timely manner. More

by HETZLERJAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
MC Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Ed Morse Chevrolet Buick GMC responded

Thank you for your great review! We're glad that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Ed Morse Chevy Buick GMC Team

April 29, 2024

Listened to what I wanted and was reasonable to talk to. Explained paperwork well and willing to be competitive in pricing. More

by margotbar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Freilinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Ed Morse Chevrolet Buick GMC responded

Thank you for this amazing review, Margot! We really appreciate your business. Sincerely, The Ed Morse Chevy Buick GMC Team

April 27, 2024

Professional, courteous, informative and very friendly. A pleasure doing business with a good group of people! More

by kbgerst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Wiebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Ed Morse Chevrolet Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Ed Morse Chevy Buick GMC Team

April 26, 2024

It was quick and easy very informative with what was happening extremely helpful and knowledgeable More

by bhall2511
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gavin Lippelgoes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Cox
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Ed Morse Chevrolet Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful and knowledgeable during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Ed Morse Chevy Buick GMC Team

April 26, 2024

Pleasant experience, Woody was great He had the 2 trucks out front and ready for us to look at More

by hinshawag
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Ed Morse Chevrolet Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a pleasant experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Ed Morse Chevy Buick GMC Team

April 26, 2024

Warranty work went really smoothly! They called me to follow up about releasing the work to them to help expedite things. More

by Trenterbear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Wiebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Ed Morse Chevrolet Buick GMC responded

Trent, we're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, The Ed Morse Chevy Buick GMC Team

April 26, 2024

I was worried I maybe had a wheel bearing or something serious going on. It was actually just a rock stuck in my rotor. They had me in & out in no time. I appreciate it! More

by hi.there
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Ed Morse Chevrolet Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Ed Morse Chevy Buick GMC Team

April 26, 2024

Poor customer service and communication. . very rude and don’t treat costumers with respect or even listen to what they have to say. More

by LINNETTE_TOBIAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Elizabeth Weber
3.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Smillie
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Ed Morse Chevrolet Buick GMC responded

Thank you for your feedback, Linnette. Here at Ed Morse Chevrolet Buick GMC Muscatine (MICB), we pride ourselves on customer satisfaction, and it appears that your recent experience with our staff does not reflect that. Please contact us at your earliest convenience so that we can discuss this issue in greater depth. We look forward to hearing from you soon. Sincerely, The Ed Morse Chevy Buick GMC Team

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