Ed Morse Cadillac of Delray Beach - Service Center

Punctual, efficient and expedient service Dropped off my caddy for routine checkup, oil change and explanation of some of the tech questions I have with dash. My service agent, JoEllen was so Dropped off my caddy for routine checkup, oil change and explanation of some of the tech questions I have with dash. My service agent, JoEllen was so helpful and courteous. When I picked car up, it was washed and ready for the road. I've had other luxury cars in the past, but Ed Morse is tops in service! More

Best service ever What great experience! Garry kept me inform through the whole process it was very painless which made it even better I will recommend him to everyone. What great experience! Garry kept me inform through the whole process it was very painless which made it even better I will recommend him to everyone. I've worked in automotive my whole life and I've met a few great service advisors and Garry would be one of them. Thank you again for everything!! More

Great service experience! Advisor, Garry Frommelt, did a great job of identifying my service needs, ordering the parts, and communicating with me throughout the service process Advisor, Garry Frommelt, did a great job of identifying my service needs, ordering the parts, and communicating with me throughout the service process. Thanks to Delray Cadillac and Garry for a GREAT experience! More

Great fair service I had a few issues with my car and Michael got to the bottom of the problems and he even pointed out potential problems I didn't even know about. I had a few issues with my car and Michael got to the bottom of the problems and he even pointed out potential problems I didn't even know about. More

Lack of service,lack of customer care,lack of common sense First time going it took over a week for them to call me to say the part came in and I already taken it to AutoNation on 45th st in West Palm Beach si First time going it took over a week for them to call me to say the part came in and I already taken it to AutoNation on 45th st in West Palm Beach since it was beyond the wait time on the part and they fixed it in 45 mins. 2nd time it took them 3 days to figure out it was 1 injector then 2 more days to install it. Kelly in service has no idea what’s going on always seems lost,rushed,side tracked and can never just answer a simple question. I will NEVER use them again. More

Great service on the road JoEllen Gruyters and Ed Morse DelRay Cadillac did an excellent job of helping get our Cadillac fixed up for a long return trip home across the US. Ve JoEllen Gruyters and Ed Morse DelRay Cadillac did an excellent job of helping get our Cadillac fixed up for a long return trip home across the US. Very much appreciate JoEllen's handling of the quality and speed of the repair. Billy Hayes Oklahoma More

Best service appointment I've ever experienced Joe Ortiz's customer service and attention to detail was superb, going above and beyond to identify all of my service issues and concerns in a timely Joe Ortiz's customer service and attention to detail was superb, going above and beyond to identify all of my service issues and concerns in a timely fashion. Joe's quality work and professionalism truly upholds the standards of the Cadillac brand. More

Collision Center review Greeted quickly, got my rental, out the door. Rec'd phone call same day, fixed when promised and out the door. Completely hassle free! Rosa and GEICO Greeted quickly, got my rental, out the door. Rec'd phone call same day, fixed when promised and out the door. Completely hassle free! Rosa and GEICO were awesome! More

"I will take good care of your baby " And that she did! Rose did a great job repairing our car, took care of all the problems that came along. Loved that all work done at one place. Rose did a great job repairing our car, took care of all the problems that came along. Loved that all work done at one place. More

i was told it would take 1 hour and that is what it took I was completely satisfied, my service advisor Jo Ellen told me it would take about 1 hour and that is just what it took my car came out washed and r I was completely satisfied, my service advisor Jo Ellen told me it would take about 1 hour and that is just what it took my car came out washed and ready to go. More