Ed Morse Cadillac of Delray Beach - Service Center

Bodyshop Review I would like to thank Duncan Popkins for the amazing service on my 2014 Toyota Camry. He treated me like I was a part of the Cadillac family and reall I would like to thank Duncan Popkins for the amazing service on my 2014 Toyota Camry. He treated me like I was a part of the Cadillac family and really took care of my car after a small incident. He also performed warranty work and it looks like it came off the showroom floor. The three times I was on your property I was always greeted by Caitlin Bustamante and she was always very kind and greeted me with a smile. I remember when I first walked in and seemed a little concerned that my car was going to a Cadillac Shop as a Toyota, she reassured me that you guys own a Toyota dealership also and the work would be exceptional. She could have not been more on target. Due to the Coronavirus Duncan was moved off my car and Ham Ahmed stepped in to assist, for a guy coming in off the bench, he saw the project to completion and did not miss a beat. Thank you Ham. This car is very important to me as I travel 100% for work and I am often driving. Again I cannot describe how excited I am to have it back, your entire team was fantastic. The painters were great, as well as those that did all the mechanical work and the final detail for pick-up was very nice to have. Thank you again to all that were involved. Dan Gray More

I love the service they are very good and they are very nice they are fast service and they clean the car after servicing it nice they are fast service and they clean the car after servicing it More

Visit Joe Ortiz! My XTS need to be jumped in the morning at home and i had a busy day at work ahead of me. Called Joe and he was able to take me right in and provide m My XTS need to be jumped in the morning at home and i had a busy day at work ahead of me. Called Joe and he was able to take me right in and provide me with a loaner while car was going to be in the shop. He also helped me to address a few other issues with car while I was there. Everything has been taken care of much better than I expected considering the day starting out with a dead battery. Thank you Joe and your service department for keeping me on the go. More

Collision Center Service After a car accident that was not my fault, I was referred to the Geico Express Center at Ed Morse Cadillac Collision Center. EVERYONE involved with m After a car accident that was not my fault, I was referred to the Geico Express Center at Ed Morse Cadillac Collision Center. EVERYONE involved with my Auto repairs at the Geico Express Center, Ed Morse Cadillac Collision Center & Enterprise Rental Car were awesome and made my auto claim experience so easy to deal with. THANK YOU! More

A great dealer experience I called to schedule an appointment for a wheel alignment on my 2018 CTS.. I was transferred to Mike Beas. We easily scheduled an appointment. I arr I called to schedule an appointment for a wheel alignment on my 2018 CTS.. I was transferred to Mike Beas. We easily scheduled an appointment. I arrived at the dealership at the time of my appointment. I was taken over to Mikes area. He told me the cost of the alignment and I was very pleasantly surprised when I found out they were $80 less than another Cadillac dealer I had previously visited. Mike came to find me in the waiting room and told me my car was finished. The car was washed and ready to go in less time than I expected. If your looking for a Cadillac dealer for exceptional service do yourself a favor and go see Mike in Delray Beach More

I especially would like to give Joseph Ortiz in your service department the highest praise for all his help during this purchase. He looks out for us! service department the highest praise for all his help during this purchase. He looks out for us! More

professionally done Sales staff helped me use all available discounts and offers, they were pleasant and responsive to my concerns and questions and tried to facilitate a Sales staff helped me use all available discounts and offers, they were pleasant and responsive to my concerns and questions and tried to facilitate a pleasant experience. Lead salesman Alan Berkowitz was easy to talk to and did his best to make the process go smoothly and successfully. I went in for a service appointment and went home with a new vehicle, the deal was that good! More

Top Notch Team An old guy hit me and Geico paired me with the Ed Morse Collision Center. From inception to pickup of my vehicle, this team was top notch, friendly, An old guy hit me and Geico paired me with the Ed Morse Collision Center. From inception to pickup of my vehicle, this team was top notch, friendly, professional and did great work. Thank you! More

Excellent Mazda CX-5 Bodywork On Thursday September 26, 2019 I brought my 2018 Mazda CX-5 in for some bodywork after an incident on I-95 with some construction barrels on the right On Thursday September 26, 2019 I brought my 2018 Mazda CX-5 in for some bodywork after an incident on I-95 with some construction barrels on the right side of my car. While I didn't see any sheet metal damage, it looked like the car would require a partial paint job, and replacement of trim over the right rear wheel. I met with Dennis Ruggerio and showed him the car. He took the car over to the body shop, and using some chemicals was able to restore the paint and its finish. He ordered the replacement trim piece, and installed it on Wednesday October 2, 2019. I am very pleased that Dennis didn't try to take advantage of me and sell me a paint job that wasn't needed. He was a complete professional, and also very polite. I highly recommend Ed Morse repair shop for body work repairs. More

dropping car off for service or repairs Your dealership is fine, Murry and Dawn make a chore I would rather not have to deal with at all a pleasant one. KUDOS x 10 to both of them. Thank Yo Your dealership is fine, Murry and Dawn make a chore I would rather not have to deal with at all a pleasant one. KUDOS x 10 to both of them. Thank You Richie Fried More