Ed Morse Cadillac of Delray Beach
Delray Beach, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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MR MICHAELS HAS ALWAYS BEEN A QUALIFIED / KNOWLEDGEABLE INDIVIDUAL WHO IS GREAT 110% ALL THE WAY...GOES THE EXTRA MILE FOR ALL OF HIS CUSTOMERS INDIVIDUAL WHO IS GREAT 110% ALL THE WAY...GOES THE EXTRA MILE FOR ALL OF HIS CUSTOMERS More
From the start Dick Rossini was very polite and willing to answer all my questions. The whole experience was handle with friendiness and in a very professional way. Plus I love my new Cadillac CTS which to answer all my questions. The whole experience was handle with friendiness and in a very professional way. Plus I love my new Cadillac CTS which was exactly what I wanted. More
This dealer has always been very friendly & dependable. My service representative, Gary Frommelt goes over & beyond to accomodate me. I feel very confident and trust his judgement regarding my dependable. My service representative, Gary Frommelt goes over & beyond to accomodate me. I feel very confident and trust his judgement regarding my vehicle.I recommended this dealer & Gary to my son who just purchased a cadillac. More
I have done business with Ed Morris Cadillac for more than 15 years. Mr Don Faith in sales is tremendous. But especially my service representative, Gary Frommelt is absolutely the best. I am 67 years old than 15 years. Mr Don Faith in sales is tremendous. But especially my service representative, Gary Frommelt is absolutely the best. I am 67 years old and have purchased many cars in my lifetime. The purchase of the auto is only the first step. Without proper and friendly service the overall experience can turn bad. In all of my auto owning years Mr Frommelt is the very best service rep I have ever done business with. He is absolutely the finest and is a wonderful representative for Ed Morris and Cadillac in general. Rex E Humbard Jr 4305 A Quail ridge Drive Boynton Beach FL 33436 561 740 7343 More
This was my most pleasant, trouble-free car buying experience ever (I have purchased at least a half dozen new cars and at least as many used vehicles, all from dealers). It was essentially a no-hassl experience ever (I have purchased at least a half dozen new cars and at least as many used vehicles, all from dealers). It was essentially a no-hassle experience with all my initial expectations met and/or exceeded. The car contains many features unfamiliar to me but all were effectively and efficiently explained by my sales rep. I felt completely at home and comfortable with the car before I even got it home. Obviously I've had no experience with the service aspect of this dealership, but from all observations that appears to be a well-run and clean facility. In fact, I'd like to think that the absence of cars awaiting service would be sure evidence of the high quality of the products (cars and SUVs) represented by this business. I am extremely pleased with my new car, and I think the folks at Ed Morse Cadillac for their honest and friendly service. More
I had a great experience with leasing a car from Mark Settle. I was treated very well. Got a great deal on the lease frome Ed Morse Cadillac. Everytime I get in my SUV I love it more. Yulyia was also ve Settle. I was treated very well. Got a great deal on the lease frome Ed Morse Cadillac. Everytime I get in my SUV I love it more. Yulyia was also very helpful in the finance Dept. More
We currently own two Cadillacs, one in warranty and one out. We have owned several other Cadillacs in the past. Mr. Marty Michaels, Service Associate, is a superb representation of what Cadillac stands out. We have owned several other Cadillacs in the past. Mr. Marty Michaels, Service Associate, is a superb representation of what Cadillac stands for, the best. He always goes out of his way to make sure that we are completely taken care of, have everything we need and is a valuable asset to this dealership. That is not to say that other associates have not been accomodating and great, but for us, his level of service surpasses any other. More
Customer service at Ed Morse in Delray, FL is remarkable Customer service at Ed Morse in Delray, FL is remarkable in every respect: prompt, efficient, on the mark and reasonably priced. Details are brought Customer service at Ed Morse in Delray, FL is remarkable in every respect: prompt, efficient, on the mark and reasonably priced. Details are brought to our attention that we didn't even imagine needed servicing and often attended to without charge. Before any work is attempted, Service Manager Steve Gianuzzi and Master Service Advisor Martin meticulously explain the issue, possible alternatives and pricing. There is never at anytime the use of high pressured sales pitches. The quality of work is peerless. We have never had to return to the dealership for inadequate or incomplete servicing. Products used are of premier quality and their durability exceeds our expectations. Every service visit ends with a thorough cleaning and polishing that surpasses the efforts of most commercial car washing services Even under the most trying circumstances (intense Florida temperatures - 98 degrees or more-, high humidity and heavy workloads, Mr.Gianuzzi (everyone calls him Steve) and Martin are witty, jovial and friendly. This positive attitude is true of all the other Ed Morse employees whom we have met. Overall, each experience has been first class: from the peerless servicing of our car, to the meticulously maintained customer lounge and the delicious complementary refreshments available at all times. Pricing is always competitive and usually lower than other Palm Beach/Broward dealerships. From our point of view, Ed Morse Cadillac is the only service center we would unconditionally recommend for the servicing of any make or model More
We were familiar with this dealer for service work performed on our 2008 SRX. (Our purchasing dealer was not up to par.) At Ed Morse, our family had been treated well regarding vehicle purchases. performed on our 2008 SRX. (Our purchasing dealer was not up to par.) At Ed Morse, our family had been treated well regarding vehicle purchases. Mark Settle, our salesman was very helpful without adding the pressure that the other dealers did. He outlined the options we had in a very relaxing yet highly professional manner. There were no groups of managers fearing you might leave the showroom and absolutely no pressure. My wife was delighted and we leased a 2011 SRX which was hassle free.We will definitely go back and would recommend other prople to the dealership. More
In all my years of purchasing automobiles and dealing with dealerships all over the country, I can honestly say Ed Morse Cadillac, in my opinion, is the best dealership I've ever dealt with. Your salesp with dealerships all over the country, I can honestly say Ed Morse Cadillac, in my opinion, is the best dealership I've ever dealt with. Your salesperson Bernie not only is very professional in his demeanor but exudes a great desire to be of service and of assistance. I think what I was most impressed about Bernie is he was not high-pressure and made my wife and myself feel comfortable and at ease. Your service department and its employees fall into the above category, as well as Raul, who was very helpful and was very pleasant to deal with. As long as I will be able to afford a Cadillac, I will be a devoted customer and will very gladly brag to my friends that dealing with Ed Morse is unlike dealing with any other dealership. I want to thank all of you for a wonderful experience that my wife and I continue to enjoy with your dealership. Sincerely, Robert & Enid Forman More