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Ed Morse Cadillac of Delray Beach
Delray Beach, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Vinny the sales guy and Mike Beas in Service are the reasons we continue to buy Cadillacs from Ed Morse(: we know have purchased 3 Cadillacs . Two new and now one used, very fine product. Thank you reasons we continue to buy Cadillacs from Ed Morse(: we know have purchased 3 Cadillacs . Two new and now one used, very fine product. Thank you More
OK, so I traded in my cream-puff 2002 325i (with sports package) BMW and got a 2013 ATS Luxury. The selling price of the car was OK (around invoice) and I felt that I got a real good deal with the trade-i package) BMW and got a 2013 ATS Luxury. The selling price of the car was OK (around invoice) and I felt that I got a real good deal with the trade-in. When we got the car home and had a good chance to really look a it, there were two glaring problems that made us very unhappy. I called Mark Settler two days later (got the car on Saturday and Sunday was Easter Sunday, so had to wait until Monday). Mark immediately said that I shouldn't worry and that all would be resolved to my fullest satisfaction. And, indeed, Mark and the dealership bent over backwards to rectify the situation. Honestly, I couldn't believe how "they jumped through the hoops" to please us, while maintaining a very friendly approach, and yet being very professional at the same time. I am a very happy camper and the moral of the story is: Nothing in this world is 100% and problems will always arise here and there. Of course, it is import to limit the problems beforehand, but just as important is how well you handle those problems. Mark Settle and Ed Morse Delray Cadillac are tops! More
Bernie was awesome. Knowledgable, friendly and smart. The leasing experience was easy, quick and friendly. Lease terms were fair and reasonable. Will use dealership for service, especially Marty. The leasing experience was easy, quick and friendly. Lease terms were fair and reasonable. Will use dealership for service, especially Marty. More
I went to Ed morse to buy a new Cadillac and the sales force which included Don Faith and George Hellbrig were extremely helpful and polite. The overall performance was pleasant and I will do again on my force which included Don Faith and George Hellbrig were extremely helpful and polite. The overall performance was pleasant and I will do again on my next purchase and recommend them for anyone interested in puchasing a vehicle from that dealership. Unfortunately, there was an immediate mechanical issue with my new XTS and I was told I had to bring it back twice for service. Even though I felt very inconvenienced with this, Ed Morse's service department took care of the matter asap and provided me with some perks to make me feel better about the inconvenience which in return made me very happy. Marty in service was a pleasure to deal with and went above and beyond to make sure I was satisfied. The people at Ed Morse take great pride in their work and they made me feel like family. I highly recommed them. More
Throughout the entire sales/lease process Bernie was incredibly attentive to our needs.He provided skillful knowledge, patience and experience that made the experience dealing with Ed Morse Cadillac mem incredibly attentive to our needs.He provided skillful knowledge, patience and experience that made the experience dealing with Ed Morse Cadillac memorable. More
All aspects unfolded with great ease. Michael and Cathy generously shared their knowledge of the process and the car’s many features. The experience was quite refreshing compared to recent encounters with generously shared their knowledge of the process and the car’s many features. The experience was quite refreshing compared to recent encounters with other dealerships. More
Ken went out of his way to make sure everything was done right and provided professional courtesy when it was discovered that the wrong tire was replaced...(originally came in for a screw in one tire, but s right and provided professional courtesy when it was discovered that the wrong tire was replaced...(originally came in for a screw in one tire, but service saw a bubble in another tire).....Courtesy and professionalism throughout handling the problem. More
I saw a car online that was reasonbly priced. I visited the dealer and actually bought another car of the same model that was newer and nicer. They gave me a fair price for my trade and there was no hassl the dealer and actually bought another car of the same model that was newer and nicer. They gave me a fair price for my trade and there was no hassle and no pressure. They let me go home and research the price before making an offer. They also provided a Carfax. This place was low pressure and very professional. Not your normal used car place.I will consider them again More
The salesman I dealt with, Mark Settle, was helpful, knowledgeable, flexible and friendly. Everyone I met at the dealership was extremely helpful, going the extra mile to make my experience at the deale knowledgeable, flexible and friendly. Everyone I met at the dealership was extremely helpful, going the extra mile to make my experience at the dealership enjoyable More