Ed Morse Cadillac of Delray Beach

The strength of any review is based on the service follow up Few times have enjoyed the service of have received by Service Res Mike Beas. He know his product and applies it to an efficient and prompt service. Few times have enjoyed the service of have received by Service Res Mike Beas. He know his product and applies it to an efficient and prompt service. He makes owning a Cadillac a world class experience. More

Tire Monitor Failure Brought in my 2007 Cadillac DTS to repair tire monitor system without an appointment at the start of the work day on a Monday. Service Advisor Gary Brought in my 2007 Cadillac DTS to repair tire monitor system without an appointment at the start of the work day on a Monday. Service Advisor Gary Frommelt started the service process as soon as possible after appointments were taken care of. After service personnel analyzed the problem Gary presented the repair options for my decision. Due to risk of additional failures for other tires, I decided to replace all tire monitors during this visit. Reasonable amount of time waiting for the car. Very much appreciate Garry's advice and assistance in this visit. More

Punctual, efficient and expedient service Dropped off my caddy for routine checkup, oil change and explanation of some of the tech questions I have with dash. My service agent, JoEllen was so Dropped off my caddy for routine checkup, oil change and explanation of some of the tech questions I have with dash. My service agent, JoEllen was so helpful and courteous. When I picked car up, it was washed and ready for the road. I've had other luxury cars in the past, but Ed Morse is tops in service! More

Best service ever What great experience! Garry kept me inform through the whole process it was very painless which made it even better I will recommend him to everyone. What great experience! Garry kept me inform through the whole process it was very painless which made it even better I will recommend him to everyone. I've worked in automotive my whole life and I've met a few great service advisors and Garry would be one of them. Thank you again for everything!! More

Great service experience! Advisor, Garry Frommelt, did a great job of identifying my service needs, ordering the parts, and communicating with me throughout the service process Advisor, Garry Frommelt, did a great job of identifying my service needs, ordering the parts, and communicating with me throughout the service process. Thanks to Delray Cadillac and Garry for a GREAT experience! More

Great fair service I had a few issues with my car and Michael got to the bottom of the problems and he even pointed out potential problems I didn't even know about. I had a few issues with my car and Michael got to the bottom of the problems and he even pointed out potential problems I didn't even know about. More

Excellent All of the staff was exceptionally helpful including our Sales Consultant Alan Berkowitz and Sales Manager Jordan Acker. I would highly recommend this All of the staff was exceptionally helpful including our Sales Consultant Alan Berkowitz and Sales Manager Jordan Acker. I would highly recommend this dealer. Also the service department here is excellent. More

Best Dealership I've worked with I've purchased and leased many cars. My experience at Ed Morse Delray has been exceptional. I have never been treated so well anywhere before. My s I've purchased and leased many cars. My experience at Ed Morse Delray has been exceptional. I have never been treated so well anywhere before. My salesman, Alan Berkowitz, went way beyond what I had ever imagined anyone would. The dealership fairly priced my trade and gave me what I wanted and expected; other dealers low-balled me and attempted to sell what they had at higher lease rates. I couldn't be happier. I enthusiastically recommend Alan Berkowitz and Ed Morse Cadillac Delray!!! More

Good experience. Was treated very fair at the dealership. Alan Berkowitz, the sales person there was great, took his time to explain all the details of the vehicle and entire process, was very thorough. Thank Alan Berkowitz, the sales person there was great, took his time to explain all the details of the vehicle and entire process, was very thorough. Thank you Alan! More

Two cars in two days Purchased two cars in two days one new and one pre owned had a great experience Like Al, Chris and Chris they were all good to me Purchased two cars in two days one new and one pre owned had a great experience Like Al, Chris and Chris they were all good to me More