Ed Morse Cadillac of Delray Beach

The assistance I received in obtaining a new lease was what I would describe as a five star experience. My sales agent Roberta Newman was a pleasure working with, she never free styled any answers to my what I would describe as a five star experience. My sales agent Roberta Newman was a pleasure working with, she never free styled any answers to my questions, if she didn't have an answer, she would reach out to her team to insure I had the correct information. Having been in sales myself for over 30 years I quickly recognized that sales is something she does "for" her customer not "to" her customer. It's been said that no-one likes the car buying process yet everyone loves a new car so, if you are looking for a great experience and a great car reach out to Roberta at Ed Morse Cadillac, I did and I'm very happy with my decision! Sincerely Michael Wells More

I want to give recognition to Rosa, the Collision Center Mgr. My car was in the collision center for over 4 months because of a part availability issue. Rosa communicated with me every step of the way. Norm Mgr. My car was in the collision center for over 4 months because of a part availability issue. Rosa communicated with me every step of the way. Normally you have to call to speak with the mgr in any other company but she kept me in the loop of everything that was going on. Because of her empathy of what was going on and myself not having a car, Rosa was able to influence management to put me in a loaner car until the issue was resolved. She also was quite the salesperson as she tried to help me purchase a different vehicle because my car was deemed a total loss. Rosa is a major asset to this company and I will continue to come to her department if I ever need to as well as recommend her if I knew someone that needed that type of service. Her leadership will always gain her loyal customers and loyal customers drive sales!!!!! Thanks Rosa More

Dealer was professional, and courteous. Agent was professional and courteous. Went on test drives. They worked with me on my priorities. Finance worked with me on my priorities. professional and courteous. Went on test drives. They worked with me on my priorities. Finance worked with me on my priorities. More

Our sales person Shanna Resnick made our purchase of a CT5 the nicest experience we have ever had at purchasing a car. The entire staff was wonderful making our experience memorable. Shanna did everything CT5 the nicest experience we have ever had at purchasing a car. The entire staff was wonderful making our experience memorable. Shanna did everything possible to please us and we left with a new Cadillac and very happy. Thank you for your professionalism. Bob & Beverly More

My car buying experience with Tony at Ed Morse was exceptional. I will be recommending them to family and friends. I think Tony’s deep product knowledge and professionalism sealed the deal. exceptional. I will be recommending them to family and friends. I think Tony’s deep product knowledge and professionalism sealed the deal. More

Went in on August 2020 thinking I wouldn't be able to get a good deal. Got a great deal and felt like I was developing a relationship instead of being "sold". The respect and courtesy is unbeatable. Every a good deal. Got a great deal and felt like I was developing a relationship instead of being "sold". The respect and courtesy is unbeatable. Every interaction has exceeded my expectation. All were wonderful but Shanna went above and beyond. More

July 2020 brought car to adjust pulling to right. Also service recommended by technicians. Then brought back for reprogramming. Again Rosa, Joe, Justin, And Alex managed to get the service done right on t service recommended by technicians. Then brought back for reprogramming. Again Rosa, Joe, Justin, And Alex managed to get the service done right on time. I live in palm city, fl about 70 miles from Delray, therefore timing is of essence. The other important factor is the prompt response over the telephone. They answer the calls and call back as needed, this is a great deal for me due to the distance to get to the shop. And I will continue to take my vehicle to them. Thank you all for your assistance. More

Excellent customer service from the entire team - Dennis, James, Alan, Juan, Kevin to name a few. Ed Morse staff makes your buying experience seamless and I will be recommending this team to others. A+++++ James, Alan, Juan, Kevin to name a few. Ed Morse staff makes your buying experience seamless and I will be recommending this team to others. A+++++ More

My experience was positive Alan and Kevin are very good at what they do. I am not the easiest client to deal with, but they were able to put me at ease and make the experience e Alan and Kevin are very good at what they do. I am not the easiest client to deal with, but they were able to put me at ease and make the experience enjoyable. I left with an amazing car! More