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Ed Morse Cadillac of Delray Beach

Delray Beach, FL

4.9
900 Reviews
Ed Morse has been selling and leasing for less while providing excellent customer service for over 70 years. Excellent auto repair services for your vehicle! Check our website for valuable coupons www.edmorsecadillacdelrayservice.com Ed Morse Cadillac Delray is the #1 Volume Cadillac Dealership from Broward to the Treasure Coast. Conveniently located in beautiful Delray Beach, Florida. We happily accommodate our hometown of Delray as well as all visiting Cadillac shoppers. Whether you’re researching a new Cadillac, a Certified pre-owned Cadillac, or looking for a reliable Cadillac service and Cadillac parts department in the South Florida region, our Cadillac dealership can fill all of your needs. Ed Morse Cadillac Delray has an outstanding reputation because we put our customers first. Visit us in Delray Beach and test-drive the award-winning ATS, CTS, SRX or Escalade, the most acclaimed SUV ever. You should know that Ed Morse Cadillac Delray Beach has the right car to meet all of your luxury vehicle needs.
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2300 South Federal Highway

Delray Beach, FL

33483

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Showing 900 reviews

June 19, 2021

This was my first experience with Ed Morse Cadillac and it was a very good one. Alan was great! Very knowledgeable and was a pleasure to work with. I will recommend him to anyone looking for a Cadillac! More

by patricks71
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Berkowitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Lauria
Jun 21, 2021 -

Ed Morse Cadillac of Delray Beach responded

Thanks for sharing your quality experience with Alan. We appreciate your business and hope to see you again soon! Ed Morse Corporate Offices

June 18, 2021

To Say these folks deserve 5 stars would be an understatement. They are truly major leaguers, and without a doubt best in class. I believe it begins with management, its easy to see that their G More

by William W
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Lanzaro, Tim Jacques, Charles Lauria
Jun 21, 2021 -

Ed Morse Cadillac of Delray Beach responded

William, thank you for trusting our team to service your vehicle! Our goal is to always provide exemplary and pleasant customer service, and we are elated to hear that that was the case during your visit. Do not hesitate to reach out if you need anything else. We hope to see you again soon! Ed Morse Corporate Offices

June 16, 2021

This is my 3rd car working with Alan B. Very happy working with Alan and LOVE my new XT5! It is a lease and Alan/dealership kept tabs on my 4-year lease and the mileage to make sure I traded my car at More

by ljpasadena
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Berkowitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Lauria
Jun 17, 2021 -

Ed Morse Cadillac of Delray Beach responded

Hi! Hearing that you had such a wonderful experience means the world to our team. We aim to please every customer and make their experience as smooth as possible. If there is anything further that our team can assist you with, please let us know! We'd be more than happy to help. Ed Morse Corporate Offices

June 08, 2021

I can’t say enough about Ed Morse Cadillac. My sales person Tony was extremely helpful, knowledgeable and very comfortable to work with. He made our experience flawless. Everyone at this dealership wa More

by Debismith310
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Catalfo, Jorge Castillo
Jun 09, 2021 -

Ed Morse Cadillac of Delray Beach responded

Wow, that is what we love to hear! We are so pleased that our team could help make your experience a breeze. We appreciate your business and look forward to your next visit. Ed Morse Corporate Offices

June 07, 2021

I have never in my life been treated with such disrespect from finance to management at Ed Morse Cadillac of Delray Beach, Fl. First the finance guy typed up the paperwork wrong and had to re do it which a More

by camcom2001
Friendliness
Recommend Dealer
No
Employees Worked With
Charles Lauria, Samantha Rodriguez, Jorge Castillo
Jun 08, 2021 -

Ed Morse Cadillac of Delray Beach responded

We are sincerely sorry to hear that you had a negative experience with us. This is not the level of customer service that we promote here at Ed Morse Cadillac of Delray Beach and we take that very seriously. In an effort to work towards a resolution, we would appreciate a chance to speak with you. If you are willing, please reach out to our Customer Relations Manager, Margaret Anderson, via email at MargaretAnderson@edmorse.com to discuss this further. Thank you again for bringing this to our attention. Ed Morse Corporate Offices

Jun 08, 2021 -

camcom2001 responded

I have been trying to speak with teddy Morse but have been unsuccessful so far. I have never in my life been treated with such disrespect by anyone. I own a company and if these were my employees I would terminate them immediately. Play your phone recordings back. You will see the tone.

Jun 08, 2021 -

camcom2001 responded

Well I emailed you and asked you to call me by phone but that didn’t happen. It seems this is just another way your dealership disrespects it’s customers. Send a reply to there review but never really intend on making the customer happy. That’s ok I don’t think you would be able to to anything it’s just the way your dealership is.

June 07, 2021

We are very happy with our experience at Ed Morse Cadillac. The staff is all very friendly and helpful. Working with Alan Berkowitz was great, everything went smooth. We had a wonderful, easy and str More

by Francine
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Berkowitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Mayo, Jorge Castillo
Jun 08, 2021 -

Ed Morse Cadillac of Delray Beach responded

Thanks for the excellent review! We are so pleased to hear about your experience with Alan and the team. Please let us know if you need anything. Ed Morse Corporate Offices

June 01, 2021

VERY HAPPY WITH EVERY ASPECT OF THE TRANSACTION.OUR SALESMAN WAS VERY ACCOMODATING AND THE FINANCIAL STAFF WAS VERY COMPETENT. I WOULD DEFINITELY RETURN TO THIS DEALERSHIP. More

by hfienberg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Berkowitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Lauria
Jun 02, 2021 -

Ed Morse Cadillac of Delray Beach responded

Thank you for the kind review! We are dedicated to providing a welcoming, quality experience for all customers, and are pleased to see that you felt that during your visit. Please let us know if you need anything else! Ed Morse Corporate Offices

May 31, 2021

I have been working with this dealer for over three years. They have treated me with respect. The only problem this time was limited inventory. More

by msg19
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Berkowitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha Perez, Jorge Castillo
Jun 01, 2021 -

Ed Morse Cadillac of Delray Beach responded

Thanks! We appreciate you. Thanks for continuing to give us an opportunity to keep you happy. Please let us know if you need anything else. Ed Morse Corporate Offices

May 26, 2021

Great dealership. Al was great to work with. I got exactly was I was looking for at a great price. Everything went smoothly and I love my new Cadillac More

by Suzyq
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Berkowitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge Castillo
May 26, 2021 -

Ed Morse Cadillac of Delray Beach responded

We are pleased to hear of your great experience with Al! Thanks for taking the time to share it with us. Ed Morse Corporate Offices

May 11, 2021

We would like to congratulate General Manager James Lanzaro on having such professional staff members such as Rosa Cattaneo and Justin Powell, members of the Repair Facility. They manifested not only More

by enidcf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rosa Cattaneo, Vincent Cianciaruso, Joe Ortiz, Justin Powell, Jorge Castillo
May 11, 2021 -

Ed Morse Cadillac of Delray Beach responded

Hi! Hearing that you had such a wonderful experience means the world to our team. We aim to please every customer and make their experience as smooth as possible. If there is anything further that our team can assist you with, please let us know! We'd be more than happy to help. Ed Morse Corporate Offices

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