Ed Morse Cadillac of Delray Beach

This was my first experience with Ed Morse Cadillac and it was a very good one. Alan was great! Very knowledgeable and was a pleasure to work with. I will recommend him to anyone looking for a Cadillac! it was a very good one. Alan was great! Very knowledgeable and was a pleasure to work with. I will recommend him to anyone looking for a Cadillac! More

To Say these folks deserve 5 stars would be an understatement. They are truly major leaguers, and without a doubt best in class. I believe it begins with management, its easy to see that their G understatement. They are truly major leaguers, and without a doubt best in class. I believe it begins with management, its easy to see that their General Manager, James Lanzaro sets the bar high, and his folks deliver. From the personal touch that was provided for me from the first moment Tim Jacques and I got together, he was taking photos of my car and texting them too me into the evening, as well as picking me up at the airport and driving me to the dealership in my new car. He then proceeded to call me after I made my way home to making sure I was happy and if there were any questions I had about the car. Lastly, their Finance Director made what usually is the most unpleasant part of the experience one of the best parts of the day. He had my paperwork ready to go and was a pleasure to talk with. Charles Lauria was a true professional and really made me feel that he had provided me with the best deal possible. James and his team have my business moving forward, even though I am 1,200 miles away. Best in Class James, wish you sold houses, i would buy that from you as well. Thank you. More

This is my 3rd car working with Alan B. Very happy working with Alan and LOVE my new XT5! It is a lease and Alan/dealership kept tabs on my 4-year lease and the mileage to make sure I traded my car at working with Alan and LOVE my new XT5! It is a lease and Alan/dealership kept tabs on my 4-year lease and the mileage to make sure I traded my car at the right time - 3-year mark- for a new 2021 model. Process was easy and smooth. Charlie in finance was also excellent to work with. Never completely the paperwork so quickly. Extremely efficient. More

I can’t say enough about Ed Morse Cadillac. My sales person Tony was extremely helpful, knowledgeable and very comfortable to work with. He made our experience flawless. Everyone at this dealership wa person Tony was extremely helpful, knowledgeable and very comfortable to work with. He made our experience flawless. Everyone at this dealership was very helpful and very professional. The finance manager George was very helpful, knowledgeable and kind. More

I have never in my life been treated with such disrespect from finance to management at Ed Morse Cadillac of Delray Beach, Fl. First the finance guy typed up the paperwork wrong and had to re do it which a from finance to management at Ed Morse Cadillac of Delray Beach, Fl. First the finance guy typed up the paperwork wrong and had to re do it which apparently cause my state registration to be printed with out my name on it. They now want me to pay them 60 dollars to get my corrected registration. There managers were rude on the phone. They could care less about me as a customer. If I knew they were like this I would have never bought a car from them. After having this conversation with multiple people at there dealership and every one with the same nasty attitude my next calls are to cadillac direct. These people are thieves. They are trying to rip me off for a measly 60 bucks after I just spent all this money on a brand new 2021 XT6. Do your selves a favor and do not buy a car from them. You will regret it if you do. Let me say that the sales girl Samatha Rodriquez was great. Every one else I spoke to after that were total jerks. More

We are very happy with our experience at Ed Morse Cadillac. The staff is all very friendly and helpful. Working with Alan Berkowitz was great, everything went smooth. We had a wonderful, easy and str Cadillac. The staff is all very friendly and helpful. Working with Alan Berkowitz was great, everything went smooth. We had a wonderful, easy and stress free experience. More

VERY HAPPY WITH EVERY ASPECT OF THE TRANSACTION.OUR SALESMAN WAS VERY ACCOMODATING AND THE FINANCIAL STAFF WAS VERY COMPETENT. I WOULD DEFINITELY RETURN TO THIS DEALERSHIP. SALESMAN WAS VERY ACCOMODATING AND THE FINANCIAL STAFF WAS VERY COMPETENT. I WOULD DEFINITELY RETURN TO THIS DEALERSHIP. More

I have been working with this dealer for over three years. They have treated me with respect. The only problem this time was limited inventory. years. They have treated me with respect. The only problem this time was limited inventory. More

Great dealership. Al was great to work with. I got exactly was I was looking for at a great price. Everything went smoothly and I love my new Cadillac exactly was I was looking for at a great price. Everything went smoothly and I love my new Cadillac More

We would like to congratulate General Manager James Lanzaro on having such professional staff members such as Rosa Cattaneo and Justin Powell, members of the Repair Facility. They manifested not only Lanzaro on having such professional staff members such as Rosa Cattaneo and Justin Powell, members of the Repair Facility. They manifested not only a professional demeanor but were most helpful in assisting us while our vehicle was being repaired. They were courteous and we found it a pleasure, as always, to deal such top-notch professionals. We will be acquiring our sixth Cadillac from Ed Morse at the end of this year and with all the dealerships we have dealt with over the years, Ed Morse Cadillac is the premiere of all agencies. We would not hesitate to recommend to family and/or friends this wonderful facility. More