Ed Morse Cadillac of Delray Beach

I recently purchased a used car from Cadillac Delray Beach, and although I didn’t opt for an extended warranty, I experienced exceptional customer service after an unexpected issue arose. Just a week af Beach, and although I didn’t opt for an extended warranty, I experienced exceptional customer service after an unexpected issue arose. Just a week after the purchase, my car’s transmission began acting up. I went back to the dealership, a bit concerned, but I was quickly reassured by the professionalism and dedication of Armando Davila, (Assistant General Manager). Mr. Davila personally took care of my car’s needs, ensuring that I was provided with a loaner—a Cadillac Lyriq, which I absolutely loved! I’m now planning to buy one for my wife because of this experience. Armando went above and beyond, keeping me updated throughout the repair process and making sure everything was handled efficiently. Because of this outstanding service, I wholeheartedly recommend Cadillac Delray Beach to anyone looking for a dealership that truly cares about its customers. Armando’s commitment to his job and his genuine passion for helping people speak volumes about the level of service at this dealership. Cadillac Delray, you’ve got a fantastic team member in Mr. Davila—please recognize his incredible efforts and dedication! Sincerely, Eduardo Cardenas More

Friendly professional staff. Helpful discussing electric car. Alan B was a great help in helping us choose my new Lyric Helpful discussing electric car. Alan B was a great help in helping us choose my new Lyric More

Excellent person service and enjoyable to deal with have purchased several cars from Alan and will continue to do so. purchased several cars from Alan and will continue to do so. More

Chris and the rest of the staff at Del Ray Cadillac were a real pleasure to work with! I bought a 2018 s560 and couldn’t be happier with the car, thanks for the great service! a real pleasure to work with! I bought a 2018 s560 and couldn’t be happier with the car, thanks for the great service! More

Alan was a great help! He made the process very simple and was very patient with us! He was the best definitely recommend ! He made the process very simple and was very patient with us! He was the best definitely recommend ! More

Alan and Samantha are great and I am thrilled with my new Lyriq. Highly recommend. Lyriq. Highly recommend. More

The salesman, Alan Berkowitz and Cristian Meza, are very knowledgeable and helped to guide me through the review of my choices. Gabriel as Sales Manager was excellent in providing the lease information fo knowledgeable and helped to guide me through the review of my choices. Gabriel as Sales Manager was excellent in providing the lease information for my vehicle. Michael in finance helped to clarify the documents during the lease agreement. The Parts manager, Robert, was also very helpful in my purchase of a EV Charger. More

Chris and the team at Ed Morse were excellent. They were considerate, responsive, and friendly. They made the car buying experience easy and stress free, something a busy mom loves! They were considerate, responsive, and friendly. They made the car buying experience easy and stress free, something a busy mom loves! More

Our Salesman, Alan Berkowitz had personality and a great deal of knowledge for the car we wanted. Very helpful. deal of knowledge for the car we wanted. Very helpful. More

Friendly staff. No upsell pressure. Optional items were explained. Alan did a great job. I am very happy with my purchase. No upsell pressure. Optional items were explained. Alan did a great job. I am very happy with my purchase. More