Ed Morse Cadillac Tampa - Service Center

Excellent service Mike was excellent as our Service Consultant. I had a loaner car as a part wouldn't arrive til the next day. My car was repaired satisfactorily and I Mike was excellent as our Service Consultant. I had a loaner car as a part wouldn't arrive til the next day. My car was repaired satisfactorily and I was never without transportation. Kudos to the guys in the Loaner Dept too! More

carlos martinez the best .muy buen trato mucha eficiencia recomendado 100% un trabajo con conocimiento del vehiculo todo directo al grano lo cual llevo a una solucion the best .muy buen trato mucha eficiencia recomendado 100% un trabajo con conocimiento del vehiculo todo directo al grano lo cual llevo a una solucion rapido y eficas More

Service Manager is wonderful Her service always goes above and beyond, she is why I keep coming back. Where some companies slack in customer service she excells. Can't thank her e Her service always goes above and beyond, she is why I keep coming back. Where some companies slack in customer service she excells. Can't thank her enough. More

It was WONDERFUL and made me feel appreciated and valued. I wasn't pleased with the local dealership in Tallahassee. They changed our verbal agreement and then sent me an unpleasing email. I thought of going I wasn't pleased with the local dealership in Tallahassee. They changed our verbal agreement and then sent me an unpleasing email. I thought of going to Jacksonville then though of a Salesman in Tampa Michael Brandon whom I TRUST! I called Mr. Brandon and in about (3) emails I was on my way with a check. I felt so comfortable with him that I left the vehicle I drove there in dealership lot for 3-4 days. I think the Tallahassee Dealership could learn MANY lessons from Mr. Brandon and sales crew at Ed Morse of Tampa. The entire staff there are so so professional and never got upset on the many email and texts after my purchase. Most importantly Mr. Brandon was NOT PUSHY .. Extreme professionalism to the point that my boss and his wife met him and has committed that if they purchase the XT5 she fell in love with, she will be purchasing it from Mr. Brandon at Ed Morse Cadillac. If you value " you're word is your bond" then Mr. Brandon @ Ed Morse Cadillac of Tampa is where you wanna purchase your car. More

Tim is always helpful Whenever I call the Service Center Tim is always courteous, helpful and straightforward.. He always gives me all my options and makes sure I am taken Whenever I call the Service Center Tim is always courteous, helpful and straightforward.. He always gives me all my options and makes sure I am taken care of. More

Awesome Advisor Angel Lugo Excellent service with an explanation. He cares about the condition of my vehicle and took time to remove scratches that my wife had done. Very hones Excellent service with an explanation. He cares about the condition of my vehicle and took time to remove scratches that my wife had done. Very honest with integrity. Thank you Angel Lugo! I will come back again. More

Passionate I took my vehicle in for follow up service after my purchase their where alignment issue but my sales rep took control of the situation by assuring m I took my vehicle in for follow up service after my purchase their where alignment issue but my sales rep took control of the situation by assuring me that the matter will be taken care and I will not be without transportation I arrive at the service department 9am and ask Angel and he was ready to service my vehicle plus took the time out to explain the service that was taken place thru the computer awesome job Angel, plus he walk we me to the rental department and wait with me until the guy return. Awesome customer service Great Job Angel and Eric you are very passionate sales rep. I want to thank you for all that you do! More

Carlos Martinez , excellent services Excelent services by Carlos martinez and the services thernitian Carlos always go out off his way to Make sure that we are happy , any company shoul Excelent services by Carlos martinez and the services thernitian Carlos always go out off his way to Make sure that we are happy , any company should be happy to have employe like this More

Excellent Service This is my third car with this Ed Morse Tampa, the reason why...SERVICE. I just took my car in for regular servicing and they offered me a loner car. This is my third car with this Ed Morse Tampa, the reason why...SERVICE. I just took my car in for regular servicing and they offered me a loner car. Seriously, I have no complaints regarding the dealership and I have the very best service advisor, Tim Radice. I recommend this dealership every chance I get. More

Exceptional - in every way The service department at Ed Morse Cadillac continues to impress me at every visit. Not only are they timely and thorough, each service representativ The service department at Ed Morse Cadillac continues to impress me at every visit. Not only are they timely and thorough, each service representative has gone above and beyond to make it a great experience. This last visit I had the pleasure of dealing with Shelley, who not only clearly explained what needed to be done, she didn't "oversell" me and actually helped me save money by reviewing the service coupons I had to apply them where possible. There is a comfortable waiting area with complimentary beverages and pastry items, as well as a popcorn machine. Although I didn't partake, it's nice to have so many choices. Thank you to the service team - you really are top-notch! More