112 Reviews of Ed Morse Cadillac Tampa - Service Center
Best Service of any Dealership I've ever worked with in 50 Y ears. I plan on buying my next Cadi there and no where else ears. I plan on buying my next Cadi there and no where else More
Service First rate service department. I ask for Carlos Martinez each time I bring my car in for service. He has excellent customer service skills. I do no First rate service department. I ask for Carlos Martinez each time I bring my car in for service. He has excellent customer service skills. I do not know who I would get to help me if Carlos wasn't there. More
Service Wow, can't say enough good things about Ed Morse Cadillac in Tampa. The service is fantastic. The personnel are courteous, efficient and always do e Wow, can't say enough good things about Ed Morse Cadillac in Tampa. The service is fantastic. The personnel are courteous, efficient and always do exceptional work. I have purchased two cars and the salesman (Ed Trujillo) is wonderful. Won't buy a car anywhere else. I drive to their dealership for my service because they treat me so well. I could go to one 24 miles closer to home but wouldn't think of it. Want to best go to Ed Morse Cadillac in Tampa. More
The real deal Mr. Brandon had left me a message regarding my lease vehicle and a current dealership offer. I needed my leased Cadillac from Ed Morris Cadillac servi Mr. Brandon had left me a message regarding my lease vehicle and a current dealership offer. I needed my leased Cadillac from Ed Morris Cadillac serviced and I contacted Michael who explained to me and my wife all our options regarding our current lease or the greatest deal for a 60 month zero interest loan on a new XT5 Cadillac. Michael proceeded to show my wife and me the available cars, colors and interiors. We test drove several vehicles and finally my wife reached a conclusion. Michael was very professional, courteous and at no time either my wife or I felt like we were under pressure to purchase a car. In fact we only went to have the leased vehicle serviced and with such an offer from Ed Mortis Cadillac with zero interest for 60 months we just could not turn down this offer. Thanks again to Michael Brandon and Ed Morris Cadillac More
Excellent service Mike was excellent as our Service Consultant. I had a loaner car as a part wouldn't arrive til the next day. My car was repaired satisfactorily and I Mike was excellent as our Service Consultant. I had a loaner car as a part wouldn't arrive til the next day. My car was repaired satisfactorily and I was never without transportation. Kudos to the guys in the Loaner Dept too! More
carlos martinez the best .muy buen trato mucha eficiencia recomendado 100% un trabajo con conocimiento del vehiculo todo directo al grano lo cual llevo a una solucion the best .muy buen trato mucha eficiencia recomendado 100% un trabajo con conocimiento del vehiculo todo directo al grano lo cual llevo a una solucion rapido y eficas More
Service Manager is wonderful Her service always goes above and beyond, she is why I keep coming back. Where some companies slack in customer service she excells. Can't thank her e Her service always goes above and beyond, she is why I keep coming back. Where some companies slack in customer service she excells. Can't thank her enough. More
It was WONDERFUL and made me feel appreciated and valued. I wasn't pleased with the local dealership in Tallahassee. They changed our verbal agreement and then sent me an unpleasing email. I thought of going I wasn't pleased with the local dealership in Tallahassee. They changed our verbal agreement and then sent me an unpleasing email. I thought of going to Jacksonville then though of a Salesman in Tampa Michael Brandon whom I TRUST! I called Mr. Brandon and in about (3) emails I was on my way with a check. I felt so comfortable with him that I left the vehicle I drove there in dealership lot for 3-4 days. I think the Tallahassee Dealership could learn MANY lessons from Mr. Brandon and sales crew at Ed Morse of Tampa. The entire staff there are so so professional and never got upset on the many email and texts after my purchase. Most importantly Mr. Brandon was NOT PUSHY .. Extreme professionalism to the point that my boss and his wife met him and has committed that if they purchase the XT5 she fell in love with, she will be purchasing it from Mr. Brandon at Ed Morse Cadillac. If you value " you're word is your bond" then Mr. Brandon @ Ed Morse Cadillac of Tampa is where you wanna purchase your car. More
Tim is always helpful Whenever I call the Service Center Tim is always courteous, helpful and straightforward.. He always gives me all my options and makes sure I am taken Whenever I call the Service Center Tim is always courteous, helpful and straightforward.. He always gives me all my options and makes sure I am taken care of. More
Awesome Advisor Angel Lugo Excellent service with an explanation. He cares about the condition of my vehicle and took time to remove scratches that my wife had done. Very hones Excellent service with an explanation. He cares about the condition of my vehicle and took time to remove scratches that my wife had done. Very honest with integrity. Thank you Angel Lugo! I will come back again. More