113 Reviews of Ed Morse Cadillac Tampa - Service Center
V Series service AWESOME! After MUCH debate, and delay, i finally decided to bring my car in to a dealership for a fuel pump recall. I checked around, visiting all the forums After MUCH debate, and delay, i finally decided to bring my car in to a dealership for a fuel pump recall. I checked around, visiting all the forums (including those I'm not a member of) and decided on Ed Morse Tampa. I had heard that Carlos was THE service advisor to have, and i can tell you, that the info was more than accurate! I am a little (read:LOT) neurotic about my car being away from me, in a dealership setting. Carlos made to feel comfortable about my decision, and kept a good line of communicaton open with me. I would, and will, tell anyone that owns a V-Series to see Carlos if they have ANY issues with their cars. Thanks again, you have restored my faith in the dealership service experience! More
GREAT SERVICE AND AN HONEST SMILE! I TOOK MY ATS FOR SERVICE AND ALL WAS WERE FINISHED IN A SHORT TIME. TIM RADICE AS ALWAYS IS TERRIFIC ! I WILL BE BACK! I TOOK MY ATS FOR SERVICE AND ALL WAS WERE FINISHED IN A SHORT TIME. TIM RADICE AS ALWAYS IS TERRIFIC ! I WILL BE BACK! More
Great customer service Love Danny. He is always smiling or laughing with you and makes it an enjoyable visit. All the staff is very nice and pleasant. Reason I am buying ano Love Danny. He is always smiling or laughing with you and makes it an enjoyable visit. All the staff is very nice and pleasant. Reason I am buying another Cadillac. More
Wonderful service and customer care. While traveling the vehicle needed service or to be checked. This service Department provided optimal service and customer care. The atmosphere was While traveling the vehicle needed service or to be checked. This service Department provided optimal service and customer care. The atmosphere was great. The staff seemed concerned and got me taken care of and back to my travels. Simply Grateful!!!! More
Superior Customer Service Tim has been my Service Assistant for over 2 years! He has been helpful each time and insures my vehicle is well taken care of!! Tim has been my Service Assistant for over 2 years! He has been helpful each time and insures my vehicle is well taken care of!! More
Always excellent service Tim Radice is always so helpful in explaining the services needed to keep my 2006 CTS in perfect running condition as my car is mostly driven by my Tim Radice is always so helpful in explaining the services needed to keep my 2006 CTS in perfect running condition as my car is mostly driven by my granddaughter whom I cherish and want her to always be safe while driving the car. It is a pleasure to bring the car into the service department and have the appointments recognized. Thanks for the great service. Jerry Mosak More
I worked with Chad in the Body Shop and he was excelent. had kept me posted in all aspects of recent body shop repairs, he was great. Excellent collision center representative, he deserves the very best rev had kept me posted in all aspects of recent body shop repairs, he was great. Excellent collision center representative, he deserves the very best review. Knowledgeable and on top of everthing. More
Now THAT'S what I call Customer Service!!! Danny went above and beyond to accommodate my needs. Extremely professional and knowledgeable with timely service! He is my new "go-to" for service! A Danny went above and beyond to accommodate my needs. Extremely professional and knowledgeable with timely service! He is my new "go-to" for service! Another satisfied customer. More
OIL CHANGE - TIRE ROTATION I WAS VERY SATISFIED WITH THE SERVICE PERSONNEL AND DEPARTMENT AND THE AMMENITIES OF THE WAINTING AREA. I WAS TAKEN ON TIME AND IT DID NOT SEEM THAT I WAS VERY SATISFIED WITH THE SERVICE PERSONNEL AND DEPARTMENT AND THE AMMENITIES OF THE WAINTING AREA. I WAS TAKEN ON TIME AND IT DID NOT SEEM THAT I HAD TO WAIT VERY LONG AT ALL. More
Professional,courteous,and friendly. Danny, my advisor was extremely professional and handled my concern. Love my car and take care of it. Enjoy coming to your store, you are greeted imme Danny, my advisor was extremely professional and handled my concern. Love my car and take care of it. Enjoy coming to your store, you are greeted immediately by people in the drive waiting for you and welcoming you into their house. Great job! More