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Ed Morse Cadillac Tampa - Service Center

Tampa, FL

3.9
112 Reviews

112 Reviews of Ed Morse Cadillac Tampa - Service Center

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April 22, 2018

Excelent experience!!!! my family and I have bought two vehicles in this diler and on both occasions we had a great experience as Zoilo's clients. He is an excellent seller, More

by Rossyjulia84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zoilo Luis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Roberts
Apr 23, 2018 -

Ed Morse Cadillac Tampa responded

Thank you for sharing your excellent experiences! Ed Morse Corporate Offices

March 16, 2018

Service for my 2016 Cadillac XTS Carlos my service representative is the most knowledgeable and professional service technician I have had the pleasure of working with since I purchas More

by Spartacus275
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Martinez
Mar 16, 2018 -

Ed Morse Cadillac Tampa responded

Thank you for sharing your professional service experience! Ed Morse Corporate Offices

March 03, 2018

6 cars in 12 years. You know sales and service are great. In sales Eddie was fantastic and has continued to follow up after the sale. A great attribute. In service, Wendy Goode runs a great department. Carl More

by 2250
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Radice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2018 -

Ed Morse Cadillac Tampa responded

We are happy to hear about your great service experience, thank you for sharing! Ed Morse Corporate Offices

February 12, 2018

Great service and always professional Carlos and the team at Ed Morse have always treated me with courtesy and friendliness. I would recommend Ed Morse to any of my friends and I have done More

by george22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelley Andruchow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Martinez
Feb 12, 2018 -

Ed Morse Cadillac Tampa responded

We are happy to hear about your professional service experience, thanks for sharing! Ed Morse Corporate Offices

January 18, 2018

Continue doing a great job! As usual, the Service Dept did an excellent job! I'm glad we were taken in at our appointment time and had our vehicle worked on immediately. I apprec More

by corn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Sica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2018 -

Ed Morse Cadillac Tampa responded

We are happy to hear about your excellent service experience, thanks for sharing! Ed Morse Corporate Offices

December 12, 2017

Carlos is the best! Carlos Martinez is always the best!! Always professional very attentive to your needs.👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍 More

by RICHARD A CALDERONI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendy Goode, Carlos Martinez
Dec 12, 2017 -

Ed Morse Cadillac Tampa responded

Thank you for sharing your professional service experience! Ed Morse Corporate Offices

December 11, 2017

Top Notch Service! As usual, Mike Sica and the service team at Ed Morse exemplifies service excellence. I never thought I would find another service adviser like the one More

by Gus Alfaqih
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Sica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2017 -

Ed Morse Cadillac Tampa responded

Thank you Gus for sharing your top notch Cadillac service experience! Ed Morse Corporate Offices

December 09, 2017

Awesome Mike Mike Sica was awesome. Dropped off my 2017 XT5 for computer issues. Mike stayed in touch with me, kept me updated on when the car would be ready for p More

by V Horswood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Sica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2017 -

Ed Morse Cadillac Tampa responded

We are happy to hear about your awesome service experience, thanks for sharing! Ed Morse Corporate Offices

December 06, 2017

Mike Sica is the bombdiggety! I dropped off my 2017 XT5 on Monday November 27th 2017 for some issues plus first oil change. Mike Sica called us everyday for 5 days with an update. More

by Mari
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Sica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2017 -

Ed Morse Cadillac Tampa responded

Thank you for sharing your XT5 service experience! Ed Morse Corporate Offices

December 06, 2017

V Series service AWESOME! After MUCH debate, and delay, i finally decided to bring my car in to a dealership for a fuel pump recall. I checked around, visiting all the forums More

by Eatonup1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Martinez
Dec 06, 2017 -

Ed Morse Cadillac Tampa responded

Thank you for sharing your comfortable service experience! Ed Morse Corporate Offices

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