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Ed Morse Cadillac Tampa - Service Center

Tampa, FL

3.9
112 Reviews

112 Reviews of Ed Morse Cadillac Tampa - Service Center

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October 18, 2018

Great customer service, great deal! Came out with an upgrade after going in for my routine maintenance. Got a great deal I couldn’t pass up. My sales rep Karen Barrese, her manager, & More

by Mnewen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Devine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karen Barrese, Danny Kopp, Kevin Roberts, Katrina Shipe
Oct 18, 2018 -

Ed Morse Cadillac Tampa responded

Thank you for the kind words and the wonderful review! We're so pleased to hear that our team provided you with such great customer service. Please let us know if you need anything. Ed Morse Corporate Offices

October 17, 2018

Excellent Service I have been very pleased with the service I have received at Ed Morse. Mike is an excellent service tech,I always ask for him when I need service. More

by Jackie Thomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Sica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2018 -

Ed Morse Cadillac Tampa responded

Thanks for the great review, Jackie! We are thrilled to hear that our service has exceeded your expectations. Please reach out if there is anything else we can help you with. Ed Morse Corporate Offices

October 15, 2018

Great service Ed Morse Cadillac service department is very friendly and offers a customer oriented service at a level meeting or exceeding all expectations with a f More

by colt76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Radice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2018 -

Ed Morse Cadillac Tampa responded

That's what we love to hear! Thanks for taking the time to share your experience. We hope to do business with you again. Ed Morse Corporate Offices

Oct 15, 2018 -

Ed Morse Cadillac Tampa responded

Thanks for the great review! We appreciate you and hope to do business with you again. Ed Morse Corporate Offices

October 12, 2018

Consistently Great! We currently own four Cadillac's and have done business with Ed Morse for 12 years. Wendy Goode and Carlos Martinez always go above and beyond to pr More

by Cadi4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendy Goode, Carlos Martinez
Oct 15, 2018 -

Ed Morse Cadillac Tampa responded

That's what we love to hear! Thank you for taking the time to share your experience. We appreciate your continued business and we value you as a customer. Ed Morse Corporate Offices

October 09, 2018

Needed service on the Escalade Karen was a great help in deciding to trade in our vehicle for another. I was just about set on another SUV when she introduced me to the CTS 6. Her k More

by JenB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Barrese, Christian Smith, Carlos Martinez
Oct 10, 2018 -

Ed Morse Cadillac Tampa responded

Thank you for the excellent review and for being such a great customer. We're happy to have you in the Ed Morse Cadillac Tampa family. Thanks again for continuing to give us an opportunity to keep you happy. We appreciate you and look forward to your next visit. Ed Morse Corporate Offices

September 14, 2018

Treated me and my vehicle like Family The service team is exceptional, from the guys that greet you as you pull up, to the advisors the experience is exceptional, to say the least. I bough More

by Sho'Nuff 45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Sica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wendy Goode
Sep 17, 2018 -

Ed Morse Cadillac Tampa responded

Thank you for the great review and for being such a great customer. We appreciate you and look forward to your next visit. Ed Morse Corporate Offices

September 05, 2018

Service Department My first Cadillac I bought over 5 years ago and dealt with Wendy Goode, she was very very helpful and understanding, for Service I have dealt with Car More

by lmj1952
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendy Goode, Carlos Martinez
Sep 05, 2018 -

Ed Morse Cadillac Tampa responded

We are delighted to hear it and will pass along the kind words to Wendy and Carlos. Ed Morse Corporate Offices

August 14, 2018

Terrific service My service advisor Mike Sica is always tremendously efficient, knowledgeable, and courteous. I have brought multiple Cadillacs in for service, one out More

by Rross
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Sica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2018 -

Ed Morse Cadillac Tampa responded

Thanks for taking the time to leave such a great review! Please let us know if you need anything. Ed Morse Corporate Offices

August 04, 2018

Effie, honest, and helpful! Helped me with my needs in a timely fashion. Knowledgeable and experienced; made sure I totally understood what was needed and why. My go to place f More

by V Newton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Radice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2018 -

Ed Morse Cadillac Tampa responded

We're pleased to hear about your exceptional experience at our dealership! Please let us know if you need anything. Ed Morse Corporate Offices

July 06, 2018

Very professional and effective Very knowledgeable and very helpful. He made sure everything I needed to have done was done. Very professional and effective. I would Highly recomm More

by EdMorse100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Kopp
Jul 09, 2018 -

Ed Morse Cadillac Tampa responded

Thank you for sharing your experience! We look forward to doing business with you in the future. Ed Morse Corporate Offices

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