Ed Morse Cadillac Tampa - Service Center

No hassle service I recently took my Cadillac XT5 in for its routine maintenance service. Setting up the appointment was easy, the staff at Ed Morse was waiting for me I recently took my Cadillac XT5 in for its routine maintenance service. Setting up the appointment was easy, the staff at Ed Morse was waiting for me when I arrived, they took my vehicle in very quickly, and offered my a loaner or a ride somewhere if I needed it. As the oil change and other routine maintenance was done quickly (1 and a half hours), I decided to wait at Ed Morse, the waiting room was clean, had internet access so I could get work done while waiting and had beverages and snacks available to make the wait comfortable. When the maintenance was complete, they also washed my car, always a nice touch! Bottom line this was a pleasant experience and I work recommend Ed Morse service to anyone. More

Great service. Just had my first service call on my 2018 XT5 and it was a great experience from start to finish. Purchased this car at Morse because of their great Just had my first service call on my 2018 XT5 and it was a great experience from start to finish. Purchased this car at Morse because of their great service to our SRX (purchased at another dealer. More

How do you treat customers who have been coming for 28 yrs.? Carlos Martinez and Wendy Goode are absolutely wonderful to deal with. I have three Cadillacs and am never disappointed with service for them. Prices Carlos Martinez and Wendy Goode are absolutely wonderful to deal with. I have three Cadillacs and am never disappointed with service for them. Prices concern me since my retirement, but they both do their best to meet my needs. They are patient, kind, respectful and friendly. More

Service Dept. Once again I’d like to commend the service dept. and my service manager Carlos on another excellent job. I drove 3 hours from Melbourne FL. Just to ha Once again I’d like to commend the service dept. and my service manager Carlos on another excellent job. I drove 3 hours from Melbourne FL. Just to have my cars service done by Ed Morse, and specifically Carlos. Carlos and Danny are wonderful to work with. Thank you! More

customer service Even a simple procedure like an oil change Carlos makes you feel you are the most important person he is dealing with today He is the epitome of outs Even a simple procedure like an oil change Carlos makes you feel you are the most important person he is dealing with today He is the epitome of outstanding customer service!! More

Service Nothing else to say but that the service is always Excellent and Professional. Always greeted with warmth and very attentive to our needs. No other Nothing else to say but that the service is always Excellent and Professional. Always greeted with warmth and very attentive to our needs. No other place like it. More

Awesome Service Super friendly, quick, and very accomodating. Thumbs up! Really recommend this facility for your car needs. Always get a car loaner too so I don't hav Super friendly, quick, and very accomodating. Thumbs up! Really recommend this facility for your car needs. Always get a car loaner too so I don't have to wait. No questiins asked. More

Exceptional service!! Best place around. Everytime I get my car serviced, Danny has always gave me exceptional service. He’s always looking out for not only what I need but for my safety as w Everytime I get my car serviced, Danny has always gave me exceptional service. He’s always looking out for not only what I need but for my safety as well. His advice and service to me is the top reason I won’t get my car serviced anywhere else. More

excellent and friendly ,Mike was my service person, From getting the appointment ,till the car is finished always seems easy. They explain what is needed, how long it will take . Check to see if you a From getting the appointment ,till the car is finished always seems easy. They explain what is needed, how long it will take . Check to see if you are doing ok and let you know of any changes, So I went in for service on my 2015 Cadillac Escalade Went to talk to Edward Trujillo and he got me a good trade in price and great price on a 2018 In 3 hours I was driving out in new escalade. Amazing, More

Mike did a superlative job. Mike got in touch every evening to keep me up to speed on my car’s servicing. He was courteous, personable and conscientious. He worked closely Karen Mike got in touch every evening to keep me up to speed on my car’s servicing. He was courteous, personable and conscientious. He worked closely Karen Barrese our supersalesgal to make every thing as convenient as possible. We have a Cadillac dealer much closer but Ed Morse has given us no reason to go see them. More