Ed Morse Cadillac Tampa - Service Center

Top Notch! Our family has been with Cadillac for over 15 years. We have purchased multiple vehicles and recommended lots of family members who have also purchase Our family has been with Cadillac for over 15 years. We have purchased multiple vehicles and recommended lots of family members who have also purchased vehicles from Cadillac. Our service advisor is Carlos and he is by far one of the best aspects that the Tampa Cadillac dealership has. He definitely puts his customers first at all times, he goes the extra mile to make sure that we are taken care of and most of all he does his job in excellence with a smile on his face. Cadillac and Carlos THANK YOU for taking care of the Perez Family the way that you do! More

Great Dealership I have been coming to Ed Morse of Tampa since 2008. Carlos Martinez has been my Service Associate the entire time. He always puts the customer first a I have been coming to Ed Morse of Tampa since 2008. Carlos Martinez has been my Service Associate the entire time. He always puts the customer first and always listens to whatever issues and goes above and beyond to make sure that everything is resolved and that I'm satisfied. More

Great Customer Service Providing outstanding customer service in the norm for Max Carter -- Ed Morse Service Department. He keeps you abreast of each service step required Providing outstanding customer service in the norm for Max Carter -- Ed Morse Service Department. He keeps you abreast of each service step required to return the customer's vehicle as quickly as possible. More

Very Satisfied Carlos was Amazing and a pleasure to work with. First class service! He told me everything I needed to know, every step of the way. He was very inform Carlos was Amazing and a pleasure to work with. First class service! He told me everything I needed to know, every step of the way. He was very informative and caring and did everything he could to help me throughout the entire process. More

Exceptional service Tim has always been wonderful as a service advisor. He keeps me update on what is going on with the car and has always been honest and polite. Tim has always been wonderful as a service advisor. He keeps me update on what is going on with the car and has always been honest and polite. More

Awesome Customer Service I have been to many dealerships over the years, Ed Morse by far provides the best customer service. If my regular service rep is not in the day I need I have been to many dealerships over the years, Ed Morse by far provides the best customer service. If my regular service rep is not in the day I need service they set me up with someone else who always turns out to provide outstanding in customer service! More

Excellent Customer Service Mike Sica, Service Advisor, ALWAYS delivers as promised! My car was ready on time and the warranty services were completed without any hassle or addit Mike Sica, Service Advisor, ALWAYS delivers as promised! My car was ready on time and the warranty services were completed without any hassle or additional cost. Mike went 'Beyond the Call of Duty' to ensure the price match on the new tires was honored by Ed Morse Cadillac. Service was EXCEPTIONAL. More

The best Ed Morse service is the best reason to own a cadillac...All staff friendly and helpful..I have never been disappointed..Improving every year...Keep it Ed Morse service is the best reason to own a cadillac...All staff friendly and helpful..I have never been disappointed..Improving every year...Keep it up..... More

Service department my agent Tim I've always been treated the same at Ed Morse service department, First Class and very informative. My Agent Tim let's me know exactly whai I need and I've always been treated the same at Ed Morse service department, First Class and very informative. My Agent Tim let's me know exactly whai I need and how long it will be. Tim is like a friend I've known forever he makes me very comfortable and goes beyond to please. Ed Morse you are Blessed to have an employee like Tim. Tampa Boy Steve Gator Keirn More

Kudos to Marc Lewkoweiz in the Parts Dept I had a problem with my keyfob which could of ended up costing me hundreds of dollars and he told me s few things to try online and it worked!!! He d I had a problem with my keyfob which could of ended up costing me hundreds of dollars and he told me s few things to try online and it worked!!! He deserves rave reviews for his excellent customer service!! Thank you Marc you ROCK !!! More