Ed Morse Cadillac Tampa - Service Center

I had an amazing experience with Mike from the service I had an amazing experience with Mike from the service department in my recent visit to get my Escalade fixed. He was extremely helpful and inform I had an amazing experience with Mike from the service department in my recent visit to get my Escalade fixed. He was extremely helpful and informative from the moment I arrived through all of the follow up phone calls to let me know my vehicle was ready. I have many dealerships as clients and think credit should be given where credit is do! Ed Morse has their act together. Thanks again! More

Virginia Guerin (Service Consultant) did a terrific job keeping me informed of the progress made on my vehicle and made me aware of parts which needed to be replaced from a safety perspective. Virginia too keeping me informed of the progress made on my vehicle and made me aware of parts which needed to be replaced from a safety perspective. Virginia took the time to have me speak directly with the technician working on my vehicle. She went on to explain those items which needed to be replaced and those items (if any) which could be addressed on my next visit. Kathleen and I continue to be pleased with Ed Morse Cadillac. However, managements' decision to add Virginia to the service line offers customers an even greater customer experience. We will not hesitate to call upon Virginia for future service appointments. Michael & Kathleen Novak More