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Ed Morse Cadillac Tampa

Tampa, FL

4.8
2,002 Reviews
Ed Morse has been selling and leasing for less while providing excellent customer service for over 70 years. A Tampa new & used car dealership. Auto repair services for your vehicle! Check our website for valuable coupons http://edmorsecadillactampaservice.com/
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101 East Fletcher Avenue

Tampa, FL

33612

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Showing 2,002 reviews

February 13, 2023

A great dealership. If you need service, ask for Mike Sica. If you are interested in a new car, Michael Brandon is the man to help you realize your dream. EB More

by beldene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael B. Brandon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Sica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2023 -

Ed Morse Cadillac Tampa responded

We are so pleased to hear of your great experience with Mike and Michael! Thanks for taking the time to share it with us. Ed Morse Corporate Offices

February 09, 2023

Great experience with Michael and he took the time to show me how the vehicle operates. More

by rjsavill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael B. Brandon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lam Nguyen
Feb 09, 2023 -

Ed Morse Cadillac Tampa responded

We are so pleased to hear of your great experience with Michael! Thanks for taking the time to share it with us. Ed Morse Corporate Offices

February 08, 2023

I purchased my 4th car from Ed Morse! Eddie was very helpful and knowledgeable! The new GSM was a pleasure to work with and he made sure we are completely satisfied with our experience. M More

by Happy_customer111
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Philip Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hristo Lachin, George Rodriguez
Feb 08, 2023 -

Ed Morse Cadillac Tampa responded

We are so pleased to hear of your great experience with Eddie! Thanks for taking the time to share it with us. Ed Morse Corporate Offices

February 07, 2023

Had a deal worked out, paid a lot more when i finally got there for a “loaner” car and was misled about the location of the new vehicle I originally purchased. Wound up buying a loaner car and that car is i More

by Dsource123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Michael B. Brandon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Philip Schultz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Landon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lam Nguyen
Feb 08, 2023 -

Ed Morse Cadillac Tampa responded

We are sincerely sorry for the inconvenience you've faced. We take customer satisfaction seriously, and we are disappointed that you did not experience that amongst the entire team. In an effort to better understand the situation, we would appreciate an opportunity to speak with you about this matter. Please feel free to reach out to our General Manager, Philip Schultz via email at PhilipSchultz@edmorse.com. Ed Morse Corporate Offices

Feb 08, 2023 -

Dsource123 responded

Yes, this was clearly a 180 from the first five weeks of negotiating with Ed Morris Brandon and Tampa not only did everything change when I got there. Everyone was nice the first visit and I always go the extra mile on the survey but by the time I went through the paperwork and went back for the first service. It seemed like everything was at 180. I’m sure that they can recover and I’d be happy to delete that Negative review once everything is resolved, but my second visit was literally to drop off the car for service and I wound up almost missing my colonoscopy appointment which is pretty severe with all the prep and everything and felt very differently about the people i was dealing with. Theres no reason a loaner car should be more or even the same as a new car the same price, so lets make sure of everything.

February 05, 2023

Amazing service at Ed Morse Cadillac Tampa! Especially from Andy Marrero. 5⭐ Service every step!!! 💯 More

by charlestonbrooks3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Marrero
Feb 06, 2023 -

Ed Morse Cadillac Tampa responded

We are so pleased to hear of your great experience with Andy! Thanks for taking the time to share it with us. Ed Morse Corporate Offices

February 05, 2023

From the moment we arrived to the moment we left, Michael Brandon and all the personnel that we dealt with were courteous and professional and guided us through the process to purchase our vehicle. More

by TG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael B. Brandon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Rodriguez
Feb 06, 2023 -

Ed Morse Cadillac Tampa responded

We are so pleased to hear of your great experience with Michael! Thanks for taking the time to share it with us. Ed Morse Corporate Offices

February 03, 2023

Very friendly, fair and made everything so easy for us. We felt comfortable from meeting Reda until the final papers were signed. More

by raychel.machado
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Reda Abbadi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2023 -

Ed Morse Cadillac Tampa responded

We are so pleased to hear of your great experience with Reda! Thanks for taking the time to share it with us. Ed Morse Corporate Offices

February 03, 2023

The service is very good, my English is not good, the communication is very patient, and help me find a suitable car. More

by jiaheli
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Manny Ruiz
Feb 06, 2023 -

Ed Morse Cadillac Tampa responded

We are so pleased to hear of your great experience! Thanks for taking the time to share it with us. Ed Morse Corporate Offices

February 02, 2023

I Have a 2004 Cadillac XLR. I happen to like the car. I brought it into ED MORSE CADILLAC hoping for expertise and asking for a little mercy on the pricing as not everyone can w More

by sharon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim Radice
2.0
This rating includes all reviews, with more weight given to recent reviews.
Philip Schultz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Osorio
Feb 03, 2023 -

Ed Morse Cadillac Tampa responded

Sharon, we apologize as this is not the level of customer service we promote at Ed Morse Cadillac Tampa. In an effort to better understand the situation, we would appreciate an opportunity to speak with you about this matter. Please reach out to our Customer Relations Manager, Michele Adams via email at MicheleAdams@edmorse.com. Ed Morse Corporate Offices

February 01, 2023

Excellent Salesman, Excellent Service. I will recommend both Salesman and & Company to all I meet. More

by larrymee75
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael B. Brandon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lam Nguyen
Feb 02, 2023 -

Ed Morse Cadillac Tampa responded

We are so pleased to hear of your great experience! Thanks for taking the time to share it with us. Ed Morse Corporate Offices

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