Ed Morse Cadillac Tampa

I saw the car I wanted the night of 12/07/2013 and put in an information request through the Internet. Rick Alonzo, our Internet Sales Representative, responded and was very helpful and got us started with an information request through the Internet. Rick Alonzo, our Internet Sales Representative, responded and was very helpful and got us started with the process. Robert Denton in Sales helped my husband and I with the trade in of my 2001 Lincoln LS and answered any and all questions through the whole process. Robert went above and beyond to make us feel comfortable, informed, and satisfied with our decision to purchase a Cadillac with Ed Morse in Tampa. I went home with a 2008 Cadillac CTS on 12/08/2013! Any issue I had was immediately resolved. Shelley in the Service department is an incredible asset to this dealership as well, I couldn't have hoped for better service from her and the Service department team. Troy Drummond in the Business Office was wonderful throughout the paperwork and contract process, very knowledgeable and personable. Troy made us feel at ease with the purchase, from start to finish. I will gladly refer many people to Ed Morse in Tampa! More

Everyone was courteous, and asked me at all times if i Everyone was courteous, and asked me at all times if i needed anything. I also bought a newer car. All the employees seem to love being there. Everyone was courteous, and asked me at all times if i needed anything. I also bought a newer car. All the employees seem to love being there. More

I have bought cars for more than 60 years, I would like to say that I have never had anyone demonstrate the features better than did Karen. She not only was professional but friendly and knowledgeable. I to say that I have never had anyone demonstrate the features better than did Karen. She not only was professional but friendly and knowledgeable. I would have o reservation in recommending her or your dealership.Jimmy Reinhardt More

This is a 2nd attempt to submit. The process of choosing a car, testing and pricing were all professional. The delivery was excellent except more people, from the business office, need to be available to ge a car, testing and pricing were all professional. The delivery was excellent except more people, from the business office, need to be available to get the buyer on the road. More

Eric Clark is the man to deal with. Great help and very knowledgeable of the car market. I would tell you to get in touch with him for your next car. knowledgeable of the car market. I would tell you to get in touch with him for your next car. More

Wonderful experience. Robert made it so easy to take my leased car and trade it in or a new SRX. He walked us thru the process with the least amount if time involved. I would defiantly recommend him to my leased car and trade it in or a new SRX. He walked us thru the process with the least amount if time involved. I would defiantly recommend him to my friends. More

My over experience with everyone at Ed Morse Cadillac was very impressive. And Robert Denton was able to reconige the car I went in for was not a car that would work for my needs and help me find a car that very impressive. And Robert Denton was able to reconige the car I went in for was not a car that would work for my needs and help me find a car that would, The sales managers were also very friendly and helpful and were able to work out a deal that I did not think they would. The detail job they did on the car was incredible. Thanks again Ed Morse Cadillac. More

Had a wonderful experience at Ed Morse Cadillac. Zoilo Luis and Brenda Gould took care of my account and made me feel great about leasing a new vehicle. Also, Zoilo went above and beyond and continued to Luis and Brenda Gould took care of my account and made me feel great about leasing a new vehicle. Also, Zoilo went above and beyond and continued to keep in touch with me to make sure that I was having a great experience in the new vehicle and assured me that if I needed anything, to please contact him. Superior customer service. Kudos! More

Again and as always, EMC and their staff provided the best possible experience: outstanding consideration for my requirements and outstanding service from start to completion. Over the years I have pur best possible experience: outstanding consideration for my requirements and outstanding service from start to completion. Over the years I have purchased/leased numerous Cadillac (since the late 1980s and do not know how many) from EMC and the experience has consistently been the same --the BEST! Whatever is in the "water" the staff should continue to drink it! My last, but not least, comment relates to Rick Ritchie. He is "Number One" in my book. He stays with the sale and covers all the customer wants/needs to know. He always leaves you with the feeling that you can come back to him anytime for anything. Thanks to EMC and Rick Ritchie COL Boegler More