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Ed Morse Cadillac Tampa
Tampa, FL
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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My overall experience at Ed Morse Cadillac was excellent. Everyone that I dealt with was professional, courteous and helpful. I was able to secure the vehicle that I wanted with the options that I preferred Everyone that I dealt with was professional, courteous and helpful. I was able to secure the vehicle that I wanted with the options that I preferred in a timely manner. The price and terms were within my budget and did not change at signing. The vehicle was well explained and demo'd to my wife and I. Our salesman, Robert Denton was very good and also placed a follow up call to be sure that all was well. All in all an excellent experience. Dean Brennan More
Zoilo has a good has a good attitude towards the customer goes out of his way to help you get what you want and he follow up to make sure that you are happy and understand your vehicle. Thanh you for all you goes out of his way to help you get what you want and he follow up to make sure that you are happy and understand your vehicle. Thanh you for all your help. More
I recently leased a 2014 Cadillac XTS and had a wonderful experience dealing with Rick Ritchie. Rick was extremely professional, amiable, knowledgeable, and displayed an unwavering interest in completely sat experience dealing with Rick Ritchie. Rick was extremely professional, amiable, knowledgeable, and displayed an unwavering interest in completely satisfying my needs with the least amount of effort on my part. Rick went well above and beyond my expectations, and he helped make my decision to lease a new Cadillac very easy and pleasurable. I would recommend Rick to anyone who is interested in either purchasing or leasing a Cadillac. Kudos to Rick, and I definitely want him to assist me in leasing my next Cadillac. Ed Morse Cadillac Tampa should be very proud to have a sales and leasing professional of Rick's caliber!! More
I saw the car I wanted the night of 12/07/2013 and put in an information request through the Internet. Rick Alonzo, our Internet Sales Representative, responded and was very helpful and got us started with an information request through the Internet. Rick Alonzo, our Internet Sales Representative, responded and was very helpful and got us started with the process. Robert Denton in Sales helped my husband and I with the trade in of my 2001 Lincoln LS and answered any and all questions through the whole process. Robert went above and beyond to make us feel comfortable, informed, and satisfied with our decision to purchase a Cadillac with Ed Morse in Tampa. I went home with a 2008 Cadillac CTS on 12/08/2013! Any issue I had was immediately resolved. Shelley in the Service department is an incredible asset to this dealership as well, I couldn't have hoped for better service from her and the Service department team. Troy Drummond in the Business Office was wonderful throughout the paperwork and contract process, very knowledgeable and personable. Troy made us feel at ease with the purchase, from start to finish. I will gladly refer many people to Ed Morse in Tampa! More
Everyone was courteous, and asked me at all times if i Everyone was courteous, and asked me at all times if i needed anything. I also bought a newer car. All the employees seem to love being there. Everyone was courteous, and asked me at all times if i needed anything. I also bought a newer car. All the employees seem to love being there. More
I have bought cars for more than 60 years, I would like to say that I have never had anyone demonstrate the features better than did Karen. She not only was professional but friendly and knowledgeable. I to say that I have never had anyone demonstrate the features better than did Karen. She not only was professional but friendly and knowledgeable. I would have o reservation in recommending her or your dealership.Jimmy Reinhardt More
This is a 2nd attempt to submit. The process of choosing a car, testing and pricing were all professional. The delivery was excellent except more people, from the business office, need to be available to ge a car, testing and pricing were all professional. The delivery was excellent except more people, from the business office, need to be available to get the buyer on the road. More
Overall experience was rated only as "ok" because after a very positive experience with the sales person, Ed Trujillo, we were ushered to the Business Managers (locked door) office for phase because after a very positive experience with the sales person, Ed Trujillo, we were ushered to the Business Managers (locked door) office for phase 2. There we were bombarded with a ton of paperwork requiring our initials and or signatures. That process took 2 hrs. and there was no way to read and understand every document. Certainly, no opportunity for an informed understanding nor informed consent. There were 36 pages of documents with multiple paragraphs (over 200 paragraphs in varying sizes of fonts) that required 69 signatures and initials. The business manager could only navigate us through this voluminous paperwork saying that this was required by "corporate counsel." Ours was a "cash transaction" with trade-in. I can imagine what hassle a customer needing financing would be put through. This portion which we call phase 2 needs to be reviewed. It was neither effective nor efficient but rather clumsy and not customer friendly. More
Eric Clark is the man to deal with. Great help and very knowledgeable of the car market. I would tell you to get in touch with him for your next car. knowledgeable of the car market. I would tell you to get in touch with him for your next car. More