Ed Morse Cadillac Tampa
Tampa, FL
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Overall experience was rated only as "ok" because after a very positive experience with the sales person, Ed Trujillo, we were ushered to the Business Managers (locked door) office for phase because after a very positive experience with the sales person, Ed Trujillo, we were ushered to the Business Managers (locked door) office for phase 2. There we were bombarded with a ton of paperwork requiring our initials and or signatures. That process took 2 hrs. and there was no way to read and understand every document. Certainly, no opportunity for an informed understanding nor informed consent. There were 36 pages of documents with multiple paragraphs (over 200 paragraphs in varying sizes of fonts) that required 69 signatures and initials. The business manager could only navigate us through this voluminous paperwork saying that this was required by "corporate counsel." Ours was a "cash transaction" with trade-in. I can imagine what hassle a customer needing financing would be put through. This portion which we call phase 2 needs to be reviewed. It was neither effective nor efficient but rather clumsy and not customer friendly. More
Eric Clark is the man to deal with. Great help and very knowledgeable of the car market. I would tell you to get in touch with him for your next car. knowledgeable of the car market. I would tell you to get in touch with him for your next car. More
Wonderful experience. Robert made it so easy to take my leased car and trade it in or a new SRX. He walked us thru the process with the least amount if time involved. I would defiantly recommend him to my leased car and trade it in or a new SRX. He walked us thru the process with the least amount if time involved. I would defiantly recommend him to my friends. More
My over experience with everyone at Ed Morse Cadillac was very impressive. And Robert Denton was able to reconige the car I went in for was not a car that would work for my needs and help me find a car that very impressive. And Robert Denton was able to reconige the car I went in for was not a car that would work for my needs and help me find a car that would, The sales managers were also very friendly and helpful and were able to work out a deal that I did not think they would. The detail job they did on the car was incredible. Thanks again Ed Morse Cadillac. More
Had a wonderful experience at Ed Morse Cadillac. Zoilo Luis and Brenda Gould took care of my account and made me feel great about leasing a new vehicle. Also, Zoilo went above and beyond and continued to Luis and Brenda Gould took care of my account and made me feel great about leasing a new vehicle. Also, Zoilo went above and beyond and continued to keep in touch with me to make sure that I was having a great experience in the new vehicle and assured me that if I needed anything, to please contact him. Superior customer service. Kudos! More
Again and as always, EMC and their staff provided the best possible experience: outstanding consideration for my requirements and outstanding service from start to completion. Over the years I have pur best possible experience: outstanding consideration for my requirements and outstanding service from start to completion. Over the years I have purchased/leased numerous Cadillac (since the late 1980s and do not know how many) from EMC and the experience has consistently been the same --the BEST! Whatever is in the "water" the staff should continue to drink it! My last, but not least, comment relates to Rick Ritchie. He is "Number One" in my book. He stays with the sale and covers all the customer wants/needs to know. He always leaves you with the feeling that you can come back to him anytime for anything. Thanks to EMC and Rick Ritchie COL Boegler More
During my quest of purchasing a vehicle, Josh was a great help. He listen to what I wanted and found the best match for me. Overall, great place to purchase a car help. He listen to what I wanted and found the best match for me. Overall, great place to purchase a car More
Bought Certified CTS, Flash Drive to play music huge selling factor wife's Acura TL has the feature. Salesman assured me the car did have the feature, played a huge selling game. Only next day when I we selling factor wife's Acura TL has the feature. Salesman assured me the car did have the feature, played a huge selling game. Only next day when I went to pick up the adapter did I discover that was not the case. Should have sold this car back and went to Acura so much more professional and NO BS sales games.Be careful at this dealership. In addition, I am not sure why anyone would want a high end car that does not tell you who is singing a song or album name when you pop in a CD, heck my 2010 F150 has that feature. Cadillac has completely miss the technology boat...high end speakers and VERY LOW END stereo in these cars. Don't buy in you can do better at Acura on price and technology, in addition sales team takes pride in knowing their product and developing long term business relations, much more professional group to deal with. More
My son Justin is a cancer survivor who's wish was owning a Corvette. Now everyone knows how financially straining that horrible disease can be on a family. Nobody judge our situation...and simply put, made a Corvette. Now everyone knows how financially straining that horrible disease can be on a family. Nobody judge our situation...and simply put, made our dreams come true! My son loves the car...oh, and daddy does to ! Thank You All...and see you soon! John "Scott" Thorndike Tampa More
Our experience this past September with Morse Cadillac of Tampa was amazing to say the least. We were "just looking" as opposed to shopping for a new vehicle and had met Karen Barrese during a previous visi Tampa was amazing to say the least. We were "just looking" as opposed to shopping for a new vehicle and had met Karen Barrese during a previous visit. Karen pleasently greeted us and immediately focused our attention on some great Cadillac's. Karen clearly understood our interests, explained every detail of the vehicles we were interested in, and gave us her untiring attention. She is one of the most professional, patient and efficient consultants we have ever encountered and the overall customer service and expertise she provides is superb. Our expectations were exceeded with the purchase we made and we will surely refer our friends and family to Karen and Morse Cadillac of Tampa. Frank & Mary More