Ed Morse Cadillac Tampa

Enjoyed doing business with you The sales an were very helpful. They quickly found the car I wanted and brought it to the dealership. Anthony was very knowledgable and willing to ta The sales an were very helpful. They quickly found the car I wanted and brought it to the dealership. Anthony was very knowledgable and willing to take the time to make sure we understood how our car operated More

Excellent experience Had a great time with Robert, purchasing a car for my wife. His attention to detail as he explained all the features her Cadillac had to offer was exe Had a great time with Robert, purchasing a car for my wife. His attention to detail as he explained all the features her Cadillac had to offer was exemplary. He went through every function and how everything worked. And was sincere when he said. "I know you will have questions about this, just call anytime and I'll walk you through it " Thing is, you knew he ment it. Thanks Robert. More

Exceptional as always. 110 percent trust in preventative ase We have been loyal customers for over a decade and Cadillac makes great vehicles with outstanding value in the luxury car market. Carlos is outstandin We have been loyal customers for over a decade and Cadillac makes great vehicles with outstanding value in the luxury car market. Carlos is outstanding and keeps us coming back More

Waited for the right vehicle Karen Barrese was a pleasure to work with. She looked for over a month to find the right car at the right price for my budget. Her persistence landed Karen Barrese was a pleasure to work with. She looked for over a month to find the right car at the right price for my budget. Her persistence landed a 2017 ATS Coupe in line with my finincial needs. She communicated everything thoroughly and the deal was done in minutes. Thanks to all the Ed Morse family on a great buying experience. More

Best experience Purchased a new 2017 Escalade and Robert took his time showing us the options and just going over every little thing. He took his time and we felt zer Purchased a new 2017 Escalade and Robert took his time showing us the options and just going over every little thing. He took his time and we felt zero pressure or rush from Robert. Also the management was wonderful to work with as well. Ed Morse went above and beyond for me. More

Unhappy Customer! I think Ed Morse Cadillac Brandon and Tampa both have an extremely unsatisfying disconnect with it's customers in General. I have visted both sites ju I think Ed Morse Cadillac Brandon and Tampa both have an extremely unsatisfying disconnect with it's customers in General. I have visted both sites just once and have had the almost exact same interaction with their employees. No one at either site is welcoming, friendly or inviting. This is not a typical experience that you would expect from a Cadillac Dealership. Carols today was "definitely" not the one to help me today. I approached Carols in the guest lounge to inquire about my vehicle because I had been sitting there for 30 minutes or so and no one bothered to discuss with me what I needed or what I was there for; very strange to me. I explained to Carlos that I pulled into the service bay, someone took my keys and said that a Service Advisor would be with me shortly. Carlos said to me that he was "definitely" not the one to help me. I asked Carols if he was a Service Advisor? He said yes, I asked him then why are you definitely not the one to help me? He says, because I have 3 cars already. The expression on my face probably told him I wasn't pleased with his response so he then offered to find someone to help me. I then walked to the door marked Service Manager where I found the Manger by the time I could explain to her what was happening we both looked out the window and saw a Service guy standing next to my car presumably collecting information from my vehicle, she stated someone was working on it and they would get me going soon. Fine. 5-10 minutes later I was pulled in and everything was in motion, the guy got my information, my car got pulled to the back and so far so good. The Service Manger came out to apologize and let me know everything was being taken care of. Fine. Carols however failed miserably at his job performance today, he failed the compay and the customer. I just want that to be known. Thanks. More

2014 Escalade pre own purchase I have worked with Robert for approximately six weeks until he found me the vehicle I was looking for. I was very pleased with his level of contact a I have worked with Robert for approximately six weeks until he found me the vehicle I was looking for. I was very pleased with his level of contact and his timely responses to my questions and concerns. When I met with him he was very prepared and did not waste my time. I would definitely refer Robert and will buy future vehicles from him. More

Exceptional Service As Always! I've been dealing with Ed Morse Cadillac service dept. since I purchased my CTS from a private seller 6 years ago. Carlos was such a delight to work w I've been dealing with Ed Morse Cadillac service dept. since I purchased my CTS from a private seller 6 years ago. Carlos was such a delight to work with that I had no doubt where I was going to purchase my next car. I contacted Carlos for help finding a salesperson for my recent purchase because I have come to trust him to steer me in the right direction when it comes to my car. I couldn't have been happier with my new ATS purchase. My salesman Zoilo was very attentive to my purchase needs and the whole experience of the Ed Morse team during my purchase was smooth and friendly. Most of all I'm very happy to continue with Carlos as my service manager and now a trusted friend. Thank you Ed Morse and thank you Carlos and Zoilo. More

Car Buying Experience Have purchased a car from Ed Morse several times since living in this area. Every experience has been even better than the one before. Karen Barrese ( Have purchased a car from Ed Morse several times since living in this area. Every experience has been even better than the one before. Karen Barrese (our Salesperson) is the very best. No pressure selling and always alert to the type of vehicle that suits ones need. More

Great used car buying experience Working with the Ed Morse staff was a very positive experience. I felt comfortable during our entire buying experience. They delivered on all their Working with the Ed Morse staff was a very positive experience. I felt comfortable during our entire buying experience. They delivered on all their commitments. And now I have the best ride of my life . More