Ed Morse Cadillac Brandon - Service Center

Ed Morse Cadillac is an excellent dealership to work with. Travis is always helpful and courteous. The Service Department tends to our needs efficiently and timely. It's nice to drive away with a shi with. Travis is always helpful and courteous. The Service Department tends to our needs efficiently and timely. It's nice to drive away with a shiney clean car. I highly recommend the dealership to everyone. More

After almost a year of fighting with a Saturn power steering issue I finally pulled into Ed Morse Cadillac of Brandon's service department. The service advisor was very professional and detailed what m steering issue I finally pulled into Ed Morse Cadillac of Brandon's service department. The service advisor was very professional and detailed what my options were and proceeded to coordinate an appointment for the following day. While the repair ended up being covered by a "campaign", I never expected to arrive at the dealership, have my car repaired, washed, vacuumed and all this happening within one hour of my arrival. More

I have been taking my car in for service to Bruno at Ed Morse Cadillac for over a year and I wouldn't take it any other place. The people there are wonderful and the work is impeccable. I've never had a pr Morse Cadillac for over a year and I wouldn't take it any other place. The people there are wonderful and the work is impeccable. I've never had a problem they couldn't fix in a timely fashion for a great price. My oil changes are cheaper at the dealership than the local 10 minute place around the corner. More

Since buying and having my two cars service at Ed Morse, and having Bruno Onetti as my service manager, I have had compete confident that my cars are well dignose and repaired. and having Bruno Onetti as my service manager, I have had compete confident that my cars are well dignose and repaired. More

Dear Ed Morse Cadillac Brandon: I purchased my 2011 Dear Ed Morse Cadillac Brandon: I purchased my 2011 SRX in Lake Wales, though I live in Hillsborough County. Therefore,I use Ed Morse for service Dear Ed Morse Cadillac Brandon: I purchased my 2011 SRX in Lake Wales, though I live in Hillsborough County. Therefore,I use Ed Morse for service and repair.Upon my first visit to your dealership,I have dealt with Bruno Onetti primarily. He has always gone above and beyond to accomodate my schedule and service needs. The only "less than perfect" experience has been quality of work when repairing one thing, the part was damaged. Yet, again, Bruno made certain it was taken care of, which I appreciate and leads to my overall satisfaction! Sincerely, Kathy Hegenauer More

We have been dealing with ED Morse in Brandon for over ten years. All the people have made it a pleasant experience. Peter Snelling and MIke Murphy are just two of the people who have made it a easy decis ten years. All the people have made it a pleasant experience. Peter Snelling and MIke Murphy are just two of the people who have made it a easy decision to return to this dealership. We value the personal touch they have shown us and we feel lucky to have a place you can trust to go to for sales and service. SIncerely. Clint and Terri Childress More

As a long term Cadillac owner and having lived in many states Ed Morse Cadillac does certainly "set the standard" for what Cadillac really means. From their Executive Management thru to the person who was states Ed Morse Cadillac does certainly "set the standard" for what Cadillac really means. From their Executive Management thru to the person who washes your car. They are all "top shelf". Now owning my seventh Cadillac ( xxx ) the team at Ed Morris has been the only facility ever allowed to work on my vehicle. I am a little eccentric about my car and they always come thru for the least insignificant request. I have been extremely pleased with the professional staff in the service department starting with Mr. Bruno Onetti . Pat , Patrick & Derrick have demonstrated a knowledge about their products that is uncommon today. I am happy to complement them all for they deserve much more. Thank's Ed Morris for being my dealer. The Gold xxx owner.... More

We have bought two Certified Cadillacs from Ed Morse of Brandon in the past five years. Because of their excellent service , and especially dealing with Mike Murphy,we will continue to use their dealership Brandon in the past five years. Because of their excellent service , and especially dealing with Mike Murphy,we will continue to use their dealership in the future. Mike Murphy is "Top Drawer" when it comes to customer service. We really enjoy working with him. We highly recommend the Sales and Service Departments at Ed Morse of Brandon. They can't be beat! More

Mr. Onetti has been assisting me since my purchase of my SRX beginning 1/15/2009. He (and the rest of the service department) has been very helpful in identifying and rectifying any issues with my vehicle. SRX beginning 1/15/2009. He (and the rest of the service department) has been very helpful in identifying and rectifying any issues with my vehicle. I am very pleased and always feel comfortable taking my vehicle in for service, as I know all issues will be addressed in a timely and cost-effective manner. More

We purchased our first Cadillac four years ago, from Ed Morse Cadillac in Brandon. Since then, we have serviced our Cadillac and our Buick as well at this same dealership. Their service facility and st Morse Cadillac in Brandon. Since then, we have serviced our Cadillac and our Buick as well at this same dealership. Their service facility and staff are so good, that we would not seriously entertain the thought of going elsewhere. After servicing mostly GM cars for the past 40 some years at various locations, it would clearly be hard to find anyone better, anywhere. We prefer to speak directly with Bruno, our service advisor, to make our appointments, but find that walk-ins are handled efficiently as well. On arrival, I am pleased to notice a very well maintained property, an immaculate check in area, and prompt, friendly, individual attention from Bruno. He knows me by name. Service bays are unusually spotless, and the service techs are clean, polite, and very knowledgeable. In fact, the techs do not hesitate to note any additional needs that they feel will keep our cars in peak operating condition. At first, I was skeptical about these recommended services but consistently found them to be precisely on target. The waiting time passes quickly in the service waiting area, which is clean, spacious, pleasant, and very comfortable. It is a very nice touch to have complementary drinks and internet availability. Of course, the complementary car wash keeps our cars looking brand new. We have complete trust and confidence in the service team at Ed Morse Cadillac Brandon. I guess you could say they are the Ritz-Carlton of the automotive industry. More