Ed Morse Cadillac Brandon - Service Center

Worked performed Excellent- In and out quick - Mike Murphy Is an Excellent Service Advisor C Bever Murphy Is an Excellent Service Advisor C Bever More

I had service done twice at this dealership and love that they go above and beyond to make sure my car is in perfect condition when I leave. they go above and beyond to make sure my car is in perfect condition when I leave. More

I purchased a used Cadillac from them and had an issue with the A/C a couple of months later. I did not purchase a Warranty and this was a very expensive repair. I emailed Craig the Used Car Manager and a with the A/C a couple of months later. I did not purchase a Warranty and this was a very expensive repair. I emailed Craig the Used Car Manager and asked for some help and he jumped right on it. He and the Service Manager both helped and I’m extremely thankful for it. They get 5 stars! More

Great Service Tom Krisak my service advisor did a great job of keeping me advised of the status of a back ordered part. As soon as it was received, he scheduled an Tom Krisak my service advisor did a great job of keeping me advised of the status of a back ordered part. As soon as it was received, he scheduled an appointment and had my car serviced in a few minutes.. Great job. More

Great dealership Once again I was very pleased by the professionalism on my service manager Mike Murphy. Got me in fast and kept me apprised of everything that was goi Once again I was very pleased by the professionalism on my service manager Mike Murphy. Got me in fast and kept me apprised of everything that was going on. A+ all the way around. Car was clean when I picked it up too. More

The service I received from Eric Engelberger I needed service on our 2011 Cadillac SRX and my light went on for change oil soon, New Year day on my way back visiting my family. The next morning I I needed service on our 2011 Cadillac SRX and my light went on for change oil soon, New Year day on my way back visiting my family. The next morning I called Ed Morse Cadillac to make an appointment with Eric. Because of the situation, Eric book me the next day on a Friday. I got there at 7:37 AM and took care of my urgent problem right away and advise me of other service we should look into it before it becomes a problem. the mileage was 84,145 miles. I asked him if he could referred me to a body shop for a little problem at the front grille of the Caddy. He took care of it himself for us and it's not showing at all. This is the reason we recommend Eric to all my friends in my area. We are Snow Birds and Eric is the one fixing our Caddy every year. I will give him a 10 on 10. Thank you Eric More

Service consultant Mike Pullaro,is great,listens to your needs and takes control. He's very patient and understanding, knows what needs to be done and sees that it gets done. needs and takes control. He's very patient and understanding, knows what needs to be done and sees that it gets done. More

none better mike in service is always great and listens to your problems,if any. has been the best to my wife and myself for many years mike in service is always great and listens to your problems,if any. has been the best to my wife and myself for many years More

Another great experience with Mike Murphy Mike Murphy is the best in the business for what he does. I have now had two great experiences with him. He is extremely helpful and trustworthy. T Mike Murphy is the best in the business for what he does. I have now had two great experiences with him. He is extremely helpful and trustworthy. There is no other place I will take my car for service. More

Highly professional service of Mike Murphy I have been a customer of Ed Morse for a number of years. I have been very fortunate to have Mr. Mike Murphy as my service advisor the entire time I h I have been a customer of Ed Morse for a number of years. I have been very fortunate to have Mr. Mike Murphy as my service advisor the entire time I have serviced my car. He is highly professional and demonstrates the highest level of customer service. I believe he is a tremendous asset to your organization Doug Belden More