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Ed Morse Cadillac Brandon - Service Center

Brandon, FL

4.7
84 Reviews

84 Reviews of Ed Morse Cadillac Brandon - Service Center

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March 09, 2025

Mike Murphy is my service rep and he always takes excellent care of my car and me. I have great confidence in him. More

by Lfrcurtis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Ed Morse Cadillac Brandon responded

Thank you for your kind words at Ed Morse Cadillac Brandon! We're thrilled to hear that Mike and our team provided such excellent care. Your trust means everything to us, and we look forward to serving you again in the future! Ed Morse Corporate Offices

February 24, 2025

Eric is the only person I prefer to work with when it comes to my car. I trust him because he doesn’t try to sell me on anything I don’t need. He’s straightforward about any issue my car has and gets it More

by KDH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ERIC ENGELBERGER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2025 -

Ed Morse Cadillac Brandon responded

Thank you for your kind words at Ed Morse Cadillac Brandon! We're thrilled to hear that Eric provided such a trustworthy and reliable experience. Your trust means everything to us, and we look forward to serving you again in the future! Ed Morse Corporate Offices

January 03, 2025

Always friendly, professional reps who listen and give 1st rate customer service. They make you feel like you belong. More

by finjowil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ERIC ENGELBERGER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2025 -

Ed Morse Cadillac Brandon responded

Thank you for the kind words! We're thrilled to hear that our team made you feel welcome at Ed Morse Cadillac Brandon. Making our customers feel valued and at home is always our goal. We look forward to seeing you again! Ed Morse Corporate Offices

December 01, 2024

Mike Murphy always assures all will be well at each visit. He never disappoints me! More

by DynamicDiva
Recommend Dealer
Yes
Employees Worked With
Mike Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Ed Morse Cadillac Brandon responded

Thank you for sharing your experience at Ed Morse Cadillac Brandon! We're thrilled to hear that our team consistently provides you with excellent service. Ed Morse Corporate Offices

November 13, 2024

Customer service was good. They followed up with me while my vehicle was beeping repaired. They had to wait a few days to get the parts needed, however, as soon as it came in More

by akallimutoo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2024 -

Ed Morse Cadillac Brandon responded

Thank you for sharing your experience at Ed Morse Cadillac Brandon! We're glad to hear that our team provided good communication throughout your vehicle’s repair process. Ed Morse Corporate Offices

October 18, 2024

Always a wonderful experience with Ed Morse! I am fortunate to have Jeff Engelberger as my service representative. He always manages to work my vehicle into his busy schedule. He always does a More

by Debbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ERIC ENGELBERGER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Ed Morse Cadillac Brandon responded

Thank you so much for sharing your wonderful experience! We're thrilled to hear that Jeff and our service team continue to provide you with trustworthy and thorough care at Ed Morse Cadillac Brandon.

September 30, 2024

Quick professional service in a great environment. Knowledgeable technicians That go over and above, to make you Comfortable More

by Kwest729
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Ed Morse Cadillac Brandon responded

We are so pleased to hear about your great service experience with our technicians at Ed Morse Cadillac Brandon. If there is anything further we can do to assist you, please let us know! Ed Morse Corporate Offices

August 16, 2024

Prompt service and corrected the problem on their first attempt. When I picked the car up it was clean as new . Thanks for the free wash job . More

by dluthi0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Ed Morse Cadillac Brandon responded

We are so pleased to hear about your great service experience at Ed Morse Cadillac Brandon. If there is anything further we can do to assist you, please let us know! Ed Morse Corporate Offices

March 25, 2024

Great customer service. I am happy with the dealership. Eric informs me about how the services are going and the time I will be waiting. More

by kduck0207
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ERIC ENGELBERGER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Ed Morse Cadillac Brandon responded

Thank you for your positive feedback! We appreciate your business and look forward to serving you again in the future at Ed Morse Cadillac Brandon. Ed Morse Corporate Offices

March 10, 2024

Well just so you know I tried to get a hold of Nate Rood but he didn't have time to answer my email. Must be as typical of Nate , he was too busy More

by Glindeborn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nate Rood
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2024 -

Ed Morse Cadillac Brandon responded

We apologize for any inconvenience. However, it seems there's a misunderstanding as this experience is unrelated to our dealership. Should you wish to discuss this further, please feel free to contact our General Sales Manager, Tom Kanaley via email at TomKanaley@edmorse.com. Ed Morse Corporate Offices

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