Ed Morse Cadillac Brandon

This was my 3rd time getting a new lease at Ed Morse Cadillac Brandon. Austin Devall made my experience the best car buying experience yet. I did my credit check the day before and had my car ready prio Cadillac Brandon. Austin Devall made my experience the best car buying experience yet. I did my credit check the day before and had my car ready prior to me getting there. I was in and out in less then one hour. I definitely would recommend Austin and team to anyone that wants an easy, not pushy, and flawless car buying experience. More

Excellent customer interaction and professionalism from Eric Engelberger. Speed and accuracy of service work is always a priority. Always return a clean car. Eric Engelberger. Speed and accuracy of service work is always a priority. Always return a clean car. More

Work is completed on time and as stated. Free shuttle service including Saturdays. 1,000% better than my previous Cadillac dealer in NH. My service rep Eric is a compliment to your dealership. Integ service including Saturdays. 1,000% better than my previous Cadillac dealer in NH. My service rep Eric is a compliment to your dealership. Integrity goes a long way. Love your dealership. More

I am super happy with the team, at Brandon Ed Morse Cadillac, the team of service was polite courteous and a great help, I was able to choose the car of my dream and my mother dreams I am a proud owner Cadillac, the team of service was polite courteous and a great help, I was able to choose the car of my dream and my mother dreams I am a proud owner of a Cadillac, with all the bell and whistle More

This dealership far exceeds the experiences I have had with other dealership service departments. They conducted a thorough multipoint inspection and identified items that needed fixing that had been pre with other dealership service departments. They conducted a thorough multipoint inspection and identified items that needed fixing that had been previously overlooked by others (even though the car was making noise at times). thoroughness of multipoint inspection responded to all my questions and concerns courteous, professional, and friendly staff arranged transportation for me when work had to be completed over a two-day period and double checked that I was happy with the rides provided. More

Worked performed Excellent- In and out quick - Mike Murphy Is an Excellent Service Advisor C Bever Murphy Is an Excellent Service Advisor C Bever More

I purchased a 2018 Cadillac XT5,while looking at the I purchased a 2018 Cadillac XT5,while looking at the car I was told the car was "Certified" and lead to believe it had an extended warranty for 5 y I purchased a 2018 Cadillac XT5,while looking at the car I was told the car was "Certified" and lead to believe it had an extended warranty for 5 years. Once I purchased the car I was informed if I wanted the warranty I had to pay an additional $ 1,500.00,right then other wise I would not be able to get the extended warranty. Also the car had a 172 point inspection and I had to pay an additional $ 2,00.00 which was added to the original price of the car, plus the dealerships fee of $ 999.00 More

Bought a used Cadillac yesterday and what a great experience we had. Thank you to Jose and Curt for being patient and all your hard work. experience we had. Thank you to Jose and Curt for being patient and all your hard work. More

Great service! Second vehicle I've bought from here. I won't go anywhere else! Trustworthy, kind, straight to the facts! Highly recommend! 10/10! won't go anywhere else! Trustworthy, kind, straight to the facts! Highly recommend! 10/10! More

DO NOT BUY A CAR HERE, RIP OFF: I bought a 2019 XT5 from this dealership. The first thing I asked the salesman was, Does this car have Front and Back break assist. He said yes without any hesitation. I told this dealership. The first thing I asked the salesman was, Does this car have Front and Back break assist. He said yes without any hesitation. I told him that was the only reason I was buying this model. And also was charge over $2,559.98 above sales price for the car being Reconditioned. Well, the car did not have Rear Breaking assist. And was not Reconditioned in any way. ALL LIES. If you were charged for Reconditioning, you have been Swindled... I called the salesman Sean, He tried to lie his way out of it, then tried to change the subject. I call the General Manager. He said he would call me right back. He did not. Nothing but BS. I am trying to work with the CU to Stop doing loans for this company. DO NOT BUY A CAR HERE, RIP OFF. If they Rip you off here, they will Rip you off at All Ed Morse's Dealerships... Update. Ed Morse Corporate office wanted their Sales Manager, Jason Savoy to make things right with me. He pretty much called me a liar and could not prove anything was Reconditioned on the car. He did Nothing… If you were changed any Recondition Fee, you should call your attorney because, you have been Swindled… This company has very low character and if they do this at their Cadillac dealership, they will to this at ALL of their Dealerships. DO NOT BUY A CAR HERE, RIP OFF… An attorney should do a Class-Action Suit on this Company. More