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Ed Morse Cadillac Brandon

Brandon, FL

4.7
361 Reviews
Ed Morse Cadillac in Brandon for the best service, selection, and value!. Excellent auto repair services for your vehicle! Check our website for valuable coupons www.edmorsecadillacbrandonservice.com
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11020 Causeway Boulevard

Brandon, FL

33511

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Showing 361 reviews

December 25, 2021

Work is completed on time and as stated. Free shuttle service including Saturdays. 1,000% better than my previous Cadillac dealer in NH. My service rep Eric is a compliment to your dealership. Integ More

by Daniel T.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric in service
Dec 25, 2021 -

Ed Morse Cadillac Brandon responded

I am happy to hear you had a great experience at our Cadillac dealership! I hope we can do more business with you in the future and we greatly appreciate the positive feedback! Ed Morse Corporate Offices

December 13, 2021

I am super happy with the team, at Brandon Ed Morse Cadillac, the team of service was polite courteous and a great help, I was able to choose the car of my dream and my mother dreams I am a proud owner More

by gretapearson56
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manger Anothny, Randall Lovell
Dec 14, 2021 -

Ed Morse Cadillac Brandon responded

Wow, we are so happy to hear about the great experience you had at our dealership! It was an immense pleasure to work with you and help find your perfect vehicle. We sincerely appreciate your business, and hope to see you again in the future! Ed Morse Corporate Offices

December 05, 2021

This dealership far exceeds the experiences I have had with other dealership service departments. They conducted a thorough multipoint inspection and identified items that needed fixing that had been pre More

by shabil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2021 -

Ed Morse Cadillac Brandon responded

Thank you for trusting our team to service your vehicle! Our goal is to always provide exemplary and pleasant customer service, and we are elated to hear that that was the case during your visit. Do not hesitate to reach out if you need anything else. We hope to see you again soon! Ed Morse Corporate Offices

October 29, 2021

Worked performed Excellent- In and out quick - Mike Murphy Is an Excellent Service Advisor C Bever More

by Lollieb1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2021 -

Ed Morse Cadillac Brandon responded

Thanks for sharing your quality experience with Mike. We appreciate your business and hope to see you again soon! Ed Morse Corporate Offices

October 03, 2021

I purchased a 2018 Cadillac XT5,while looking at the I purchased a 2018 Cadillac XT5,while looking at the car I was told the car was "Certified" and lead to believe it had an extended warranty for 5 y More

by bcnya47
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matthew Peavy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2021 -

Ed Morse Cadillac Brandon responded

We regret to hear that you had a negative experience with us. This is not the culture that we promote here at Ed Morse Cadillac Brandon and we take that very seriously. In an effort to work towards a resolution, we would appreciate a chance to speak with you. If you are willing, please reach out to our Sales Manager, Jason Savoy, via email at JasonSavoy@edmorse.com to discuss this further. Thank you again for bringing this to our attention. Ed Morse Corporate Offices

Oct 04, 2021 -

bcnya47 responded

Hi Jason: If you would like to discuss my complains please feel free to call me. Here is my cell number 941 661-7579 Thank you. Bill Campisi

June 21, 2021

Bought a used Cadillac yesterday and what a great experience we had. Thank you to Jose and Curt for being patient and all your hard work. More

by Kris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Guerra Travieso
Jun 22, 2021 -

Ed Morse Cadillac Brandon responded

Thanks for the excellent review! We are so pleased to hear about your experience with Jose, Curt, and the team. Please let us know if you need anything. Ed Morse Corporate Offices

June 01, 2021

Great service! Second vehicle I've bought from here. I won't go anywhere else! Trustworthy, kind, straight to the facts! Highly recommend! 10/10! More

by GOODGIRLS813
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin DeVall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Guerra Travieso
Jun 02, 2021 -

Ed Morse Cadillac Brandon responded

Wow, that is what we love to hear! Thank you for the kind words. Your recommendation means the world to us. Ed Morse Corporate Offices

May 18, 2021

DO NOT BUY A CAR HERE, RIP OFF: I bought a 2019 XT5 from this dealership. The first thing I asked the salesman was, Does this car have Front and Back break assist. He said yes without any hesitation. I told More

by joeP
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sean Michael
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Savoy
May 19, 2021 -

Ed Morse Cadillac Brandon responded

Joe, we regret to hear that you had a negative experience with us. This is not the culture that we promote here at Ed Morse Cadillac Brandon and we take that very seriously. In an effort to work towards a resolution, we would appreciate a chance to speak with you. Our Sales Manager, Jason Savoy, is currently reaching out to discuss this further but you can also email him at JasonSavoy@edmorse.com. Thank you again for bringing this to our attention. Ed Morse Corporate Offices

May 19, 2021 -

joeP responded

This response is just a Cut and Paste that they do. Sales Manager, Jason Savoy is a liar. They are not out to resolve anything, except empty your pockets even more. If Corporate wants to resolve this, than let Corporate call me personally, not this company liar, Sales Manager, Jason Savoy

May 05, 2021

Claudia wasn’t Happy until I was Happy and Kevin made Financing painless. By the end of the experience I felt like Family. Thankyou again Guys More

by Mary Harley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claudia Bermudez, Kevin Boufford
May 06, 2021 -

Ed Morse Cadillac Brandon responded

Wow, that is what we love to hear! We are so pleased that our team could help make your experience a breeze. We appreciate your business and look forward to your next visit. Ed Morse Corporate Offices

April 25, 2021

I just purchased a Alfa Romeo at Ed Morse, and the customer service was A++ , very friendly and knowledgeable with what they do ,specifically Austin DeVall, the sales guy who took care of my purchase. More

by Sindoval C Lopes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Murphy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Devall
Apr 26, 2021 -

Ed Morse Cadillac Brandon responded

Wow, we are so happy to hear about the great experience you had at our dealership with Austin! It was an immense pleasure to work with you and help find your perfect Alfa Romeo. We sincerely appreciate your business, and hope to see you again in the future! Ed Morse Corporate Offices

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