Ed Morse Cadillac Brandon

We purchased our first Cadillac four years ago, from Ed Morse Cadillac in Brandon. Since then, we have serviced our Cadillac and our Buick as well at this same dealership. Their service facility and st Morse Cadillac in Brandon. Since then, we have serviced our Cadillac and our Buick as well at this same dealership. Their service facility and staff are so good, that we would not seriously entertain the thought of going elsewhere. After servicing mostly GM cars for the past 40 some years at various locations, it would clearly be hard to find anyone better, anywhere. We prefer to speak directly with Bruno, our service advisor, to make our appointments, but find that walk-ins are handled efficiently as well. On arrival, I am pleased to notice a very well maintained property, an immaculate check in area, and prompt, friendly, individual attention from Bruno. He knows me by name. Service bays are unusually spotless, and the service techs are clean, polite, and very knowledgeable. In fact, the techs do not hesitate to note any additional needs that they feel will keep our cars in peak operating condition. At first, I was skeptical about these recommended services but consistently found them to be precisely on target. The waiting time passes quickly in the service waiting area, which is clean, spacious, pleasant, and very comfortable. It is a very nice touch to have complementary drinks and internet availability. Of course, the complementary car wash keeps our cars looking brand new. We have complete trust and confidence in the service team at Ed Morse Cadillac Brandon. I guess you could say they are the Ritz-Carlton of the automotive industry. More

I purchased my Cadillac from Ed Morse 2 1/2 years ago and it has undoubtedly been the best dealership experience I have ever had. Everyone involved with the purchase of the car was wonderful...but what has t it has undoubtedly been the best dealership experience I have ever had. Everyone involved with the purchase of the car was wonderful...but what has truly amazed me is the experience with their service department. My representative's name is Bruno Onetti. From the start, Bruno has been extremely friendly, organized, caring, responsible and dependable. When I call in for service, he treats me with such professionalism. Everything that he says he will do is always done perfectly. He understands how demanding my job is and how little time I have...so when I get to the dealership, he works hard so that I will spend as little time there and can continue to work. If I'm getting a rental car while my car is being serviced, it is always ready for me. If the Ed Morse Courtesy Van will be driving me somewhere, it is always ready to go. The service technicians are wonderful as well, especially Pat Cain. He is such a professional at what he does. Sometimes both Bruno and Pat have gotten in the car with me to test drive the car so that they can understand the little noises that I'm hearing or to feel what I am feeling. They never make me feel as if I'm wasting their time. Every time that the car is returned to me, Bruno makes sure that this is again, a very quick experience so that I can be in and out. He always accompanies me to the checkout desk and the car is not only mechanically repaired perfectly, but immaculately cleaned. I could go on and on about Bruno and about this dealership. They are simply a "class act". Every single person at the dealership will greet you or ask if you need anything. Cadillacs are great vehicles, but the customer service at Ed Morse will make me a loyal customer for years to come. Simply the very best! More

When I moved to Florida I had a Certified Cadilla and took it to Ed Morse for service. Their excellent service made me go there when I needed a new vehicle. I Certantly Wasn't Disappointed! I was treated took it to Ed Morse for service. Their excellent service made me go there when I needed a new vehicle. I Certantly Wasn't Disappointed! I was treated like a customer and obtained a great deal on a Certified Cadillac. More

I recently leased (have bought my previous 2) my THIRD Cadillac from Gary Trump and Ed Morse Cadillac. I followed Gary from the Tampa location to the Brandon location, I like him so much. I had been looki Cadillac from Gary Trump and Ed Morse Cadillac. I followed Gary from the Tampa location to the Brandon location, I like him so much. I had been looking (off & on) for a year. I had been trying out the new SRX every time my car was in for warranty work, so I was sure this was the next vehicle I wanted. I simply love the car. To sweeten the deal, Ed Morse Cadillac staff certainly know how to take care of their customers. I only have great things to say about Gary Trump. He is more a friend than a salesman and he simply makes the process painless. (I no longer prefer having a root canal than shopping for a car). More

Since the first moment my wife and I walked into Ed Morse Cadillac we received outstanding customer service. Our buyer experience was excellent and Travis Devall and the entire staff at Ed Morse have treate Cadillac we received outstanding customer service. Our buyer experience was excellent and Travis Devall and the entire staff at Ed Morse have treated us like family. Simply put, you will not be disappointed by these professionals. Without question we will buy again from Ed Morse Cadillac and I assure you I have already recommended Travis to many of my friends. My wife loves the dealership, and says they treat her like royalty. In my mind that says it all. More

I had previously leased 3 cars from Saturn - Ed Morse Cadillac and because of the care and service I had received, I wanted to stay with this family. From the time my 9-year old daughter and I walked in, Cadillac and because of the care and service I had received, I wanted to stay with this family. From the time my 9-year old daughter and I walked in, Jay Fernandez took great care of us. He was very respectful and had a very caring approach to my car buying needs. I had circumstances that could have made buying a car a difficult proposition but he and the financing manager he worked with did a fantastic job in scouring the financing opportunities. It wasn't until a few weeks later that I understood how fortunate I was to have these two people helping me. My husband who joined in the process later loved the financing manager and said he finally understood why I love working with the Ed Morse team. He says he will definitely consider buying a car from Jay when his car dies. The fact that I was able to test cars and see what 'fits' is fantastic. Jay's motto is that the car has to 'fit like a glove'. He is 100% correct. I got the car I love at a price I can afford and I have Ed Morse and the team as my partners. I couldn't be happier. Thank you Jay. Que Dios te Bendiga! More

We went to Ed Morse Cadillac because of the reputation he has in this area. At the dealership we met Travis DeVall. At first we thought of him as a salesman wanting to sell us a car. After we spoke with him has in this area. At the dealership we met Travis DeVall. At first we thought of him as a salesman wanting to sell us a car. After we spoke with him we changed our minds. He was very honest with us in answering all our questions. He helped us make a good decision about what kind of car we wanted. He treated us well and did not pressure us into anything. We feel we have made an excellent purchase. Thank you, Travis, for all your help. This is the seventh Cadillac we have purchased. Travis DeVall is the best salesperson we could ask for. Ed Morse Cadillac should be proud of him. Sincerely, Bill and Alice Ulmer More

Probably the best sales person I have ever dealt with in 55 years. No pressure, honest, personable and I now consider him a friend. He was extremely knowledgeable about the product and was eager to make 55 years. No pressure, honest, personable and I now consider him a friend. He was extremely knowledgeable about the product and was eager to make sure that we understood everything.The entire staff at the dealership were delightful to deal with. More

I have purchased two cars in the last four years at Ed Morse Cadillac in Brandon and each time was a pleasant experience. Travis DeVall assisted with my most recent purchase and was able to answer my ques Morse Cadillac in Brandon and each time was a pleasant experience. Travis DeVall assisted with my most recent purchase and was able to answer my questions quickly. More importantly he was a professional who gave you his undivided attention and worked with you to come to a decision - without the stereotypical salesman pressure. Travis truly was a consultant to me. When I bring in the car for routine maintenance the Sales Advisor (usually Bruno) always goes the extra mile to ensure everything is ready on time. I have yet to have a better experience at any Dealer and I don't think other dealers will ever get another chance. More

I'm a hard to please, but, satisfied customer, thanks to Jay Fernandez, a great salesperson, Mike, a great service advisor and the Management staff at this dealership. Jay, in my opinion, is an honest and c Jay Fernandez, a great salesperson, Mike, a great service advisor and the Management staff at this dealership. Jay, in my opinion, is an honest and caring person, who goes the extra mile to make sure the customer is happy. I would highly recommend Ed Morse Cadillac of Brandon!! Rick Terrell More