Ed Morse Cadillac Brandon

Christine went above and beyond in helping me to purchase my car! She was knowledgeable, patient, professional, polite, and friendly. She answered each and every question I had, and if she didn't know the an my car! She was knowledgeable, patient, professional, polite, and friendly. She answered each and every question I had, and if she didn't know the answer, she found out and got back to me immediately. I've purchased approximately 10 cars from various dealers in my life, and I can honestly say this was the best experience I've ever had. There was no pressure, and I left with a great all-around impression of Ed Morse Cadillac! I would recommend Christine and Ed Morse to anyone, in fact I already have to a few of my friends. More

This was one of the most pleasant car buying experiences This was one of the most pleasant car buying experiences we've ever had. I cannot express enough how much Christine worked with us. We were buying This was one of the most pleasant car buying experiences we've ever had. I cannot express enough how much Christine worked with us. We were buying the car for me and she went over every little detail on the features of the Escalade. She is a real asset to the Ed Morse staff. A delightful person!!! I would definitely recommend the Ed Morse dealership to friends. The after sale follow up and care is amazing. More

I have purchased many new cars in the past thirty years and I don't think I'm alone in saying that the experiences were never particularly pleasant. The idea of "doing the same dance" with a dealer's sales and I don't think I'm alone in saying that the experiences were never particularly pleasant. The idea of "doing the same dance" with a dealer's sales staff each time I wanted a new car I equated to someting like a dental appointment. But I must say that my experience with Ed Morse Cadillac was extremely professional from beginning to end. I first asked for information on a 2011 CTS on their internet website. Within a short amount of time , I was contacted in order to make an appointment. I went to the Brandon dealership the next day and was then introduced to Travis DeVall. From the beginning, I never felt pressured to buy and was shown a couple of models I was interested in. One of the most difficult parts in these transactions for me has always been the price vs. trade-in values, and after little negotiation with Grant, Travis really put together a package I could live with. I ended up going home with a CTS with all the options I was looking for that day. To date, Travis has set up all the operational features for me, and has been therre if I had any questions. I must admit that this purchase was one of the most pleasant new car buying experiences that I have had. More

The Customer service and quality of purchase is my reason for reccomending ed morse to others. I was completely satisfied from the time I walked on the property until I left. Thanks Ed Morse family! for reccomending ed morse to others. I was completely satisfied from the time I walked on the property until I left. Thanks Ed Morse family! More

We've always admired the Cadillac's but did not think we could afford them. My husband went in to trade his Nissan 350Z. I had just bought my third Nissan Murano less than 2 years ago. We both ended up leas could afford them. My husband went in to trade his Nissan 350Z. I had just bought my third Nissan Murano less than 2 years ago. We both ended up leasing an SRX and we absolutely love them. I never dreamed we would both own a Cadillac but Jay and his team made it happen. My only regret is that we didn't visit your dealership sooner. Thank you very much. More

I walked into the dealership with the intention to buy nothing but time since my car was being serviced. Jay Fernandez approached me with such professionalism that i ended up with a new car within a coup nothing but time since my car was being serviced. Jay Fernandez approached me with such professionalism that i ended up with a new car within a couple days. At no time did i feel any pressure to buy, he merely provided many options to me and let me decide which one was feasible. He is a salesperson who knows his product. More

Ever since Cadillac first showed the CTS Coupe at a car show several years ago I wanted that car. I thought it was the most beautiful car I had ever seen. I kept checking the paper and looking for some show several years ago I wanted that car. I thought it was the most beautiful car I had ever seen. I kept checking the paper and looking for some kind of sale on the Coupe but never found one. One day I went out to Ed Morse Cadillac in Tampa to take a closer look at the car. It was beautiful! I spoke to a salesman and he told me that they did not discount the Coupes at all since they are in great demand and can sell them for full price. At that point I would not even take the car for a test drive, because I know I would love it. I have a real problem purchasing something for full price even if I really want it. One Thursday afternoon in May I received a flyer in the mail saying that Ed Morse in Brandon was having a sale on CTS sedans and coupes. I called to be sure the Coupes were really included and Christine Collins answered the phone. She was very polite and said definitely and that they had one that she could show me. I told her I would be right down. I live in Brandon, so this only took me five minutes to get there. Christine had the car sitting outside waiting for me. The car was silver - very pretty and we took it for a test drive. I liked the car, but it just didn't excite me as I thought it would. We went into the dealership to talk about it and I saw this RED CTS Coupe sitting on the showroom floor. It was gorgeous!! It was loaded with every imagineable upgrade possible. It was way over my price range, but Christine made a copy of the window sticker from the Red one and the Silver one to take home and compare. The following day I called Christine and asked her to try to work out a deal for the Red one. The Red Coupe made my heart beat out of my chest -- I had to have that car. We went back and forth a few times during the day regarding the price, they gave a litle and I gave a little, but now I am the proud owner of THE MOST BEAUTIFUL CAR IN THE WORLD! Everyone I came in contact with at Ed Morse Brandon were very pleasant, helpful and made my car buying experience both exciting and wonderful. More

My wife and I purchased a 2007 SRX from Ed Morse My wife and I purchased a 2007 SRX from Ed Morse (Brandon)a few years ago, and I never thought that the high level of professionalism and treat My wife and I purchased a 2007 SRX from Ed Morse (Brandon)a few years ago, and I never thought that the high level of professionalism and treatment that we received at that time could be beat, until we visited the store on July 6,2011 and met Travis Devall. We were close to purchasing a vehicle from another area dealer, but at the last minute decided to see what Ed Morse had to offer. When we met Travis, he made us feel like we were long lost friends. We spent several hours together checking numerous cars on the lot, and his product knowledge, friendliness and professionalism was exceptional. This made our decision to purchase a 2011 SRX from Travis a very easy one. The treatment and assistance that we have received from "Mike Murphy" in the Service Department over the past few years, only emphasize's the level of commitment to customer service at Ed Morse of Brandon, and played a big part in our decision. The car buying process is long and a real pain for me, but I must admit that Travis and Grant Burkel made the overall experience very pleasant. I would definitely recommend Ed Morse of Brandon and specifically Travis Devall to anyone looking to purchase a car. Sincerely, Joe & Cindy Newsome More

I would also like to echo what "HowardandMichelle" said about Ed Morse and Travis Devall. From the moment my wife and I walked into Ed Morse Cadillac, we were blown aw "HowardandMichelle" said about Ed Morse and Travis Devall. From the moment my wife and I walked into Ed Morse Cadillac, we were blown away at the level of professionalism, knowledge and commitment that we received from Travis Devall and the entire staff at Ed Morse. We were welcomed in with open arms and were treated like family and so the decision to purchase a 2011 SRX from Travis, was extremely easy. I am writing this review a month after our purchase and also wanted to emphasize that the level of customer service and commitment we continue to receive from Travis, Mike (Service Department) and Ed Morse Cadillac, continues to blow us away. What a great group of professionals and I'm happy to call them family. Lastly, would I recommend this dealership and Travis Devall? Heck Yeah! "Yes" just doesn't fully emphasize the excitement and gratitude that we have. More

Travis Duvall and Company is a team that works well together to get it right the first time! A great experience with professionals who know what people want and how to make buying a new car trouble fre together to get it right the first time! A great experience with professionals who know what people want and how to make buying a new car trouble free. That is why this is my second cadillac and probably will not be my last.... hats off to Travis! S. Oliver More