Ed Morse Cadillac Brandon

I was in the market to buy a new 2012 CTS-V in 2011. I contacted Mike in service to get a recommendation on which sales associate to talk to. Mike sent me to Dexter Manley and sure glad he did. I was out contacted Mike in service to get a recommendation on which sales associate to talk to. Mike sent me to Dexter Manley and sure glad he did. I was out of town when I decided to pull the trigger on the V and wanted a special order. I spoke with Dexter and he wasted no time on getting my new V ordered. All 3 individuals Neil, Dexter, and Mike hold the standard in what to expect from the "new" era of Cadillac. I highly recommend these individuals for the purchase or lease of a new Cadillac and to have your Cadillac serviced at Ed Morse with Mike as your service advisor. I currently have all three of my vehicles serviced at Ed Morse Brandon and when the time comes to trade in and purchase a new vehicle I will be calling Dexter and Neil to make that happen. If you want a truly eye opening experience of how the customer should be treated go to Ed Morse Cadillac of Brandon, you will not be disappointed. More

These guy were great. Mike Murphy and Carlos Noguerol made this service process very smooth. After bringing 3 of my vehicles(Hummer,Cadillac and Saturn)in for service it was an hassle-free process.Along made this service process very smooth. After bringing 3 of my vehicles(Hummer,Cadillac and Saturn)in for service it was an hassle-free process.Along with Derrick in the service repair dept they are the perfect team. I will not be taking my business and vehicles any where else. Thanks again guys for great service! More

We were long time customers and I had an issue with the call center not getting messages to the service department. It was elevated to Mr. Snelling who did not address the concern rather he put the phone d call center not getting messages to the service department. It was elevated to Mr. Snelling who did not address the concern rather he put the phone down when I was talking and then told the service advisor this is what he did. After taking all our business to this dealership for new car purchases and service we won't be back. Now that my car is no longer under warranty I am happy to have found a shop that treats me with respect which is a shame because for years that is how this dealership treated my family and I. More

We recently visited this dealership and met with Travis DeVall and the Sales Manager, Mr. Snelling. Both were very professional and courteous towards us. The building is clean, neat and the staff is friend DeVall and the Sales Manager, Mr. Snelling. Both were very professional and courteous towards us. The building is clean, neat and the staff is friendly and professional. Mr. DeVall made a concerted effort to find a color and equipment combination that we wanted. In the end, however, we just could not get together on an agreeable 'out the door' price. This is not meant to reflect negatively on this dealership. They did do ample follow up and tried to work out a deal. Even though we did not purchase a car, we would still have no hesitation in recommending this dealership. More

Through all the times of buying a car, this was definitely the most pleasant. Al was not only professional, he was very personable. We instantly felt comfortable with him. Besides liking the car definitely the most pleasant. Al was not only professional, he was very personable. We instantly felt comfortable with him. Besides liking the car, our experience with Al contributed to our decision to buy the car. He absolutely is not "a used car salesperson". More

Gary was absolutely wonderful from start to finish with the purchase of my car! I have never experienced such a positive vehicle purchase, ever! To have the confidence in him to find the car I requested... the purchase of my car! I have never experienced such a positive vehicle purchase, ever! To have the confidence in him to find the car I requested...he understood what I wanted and my price range and he came through with shining colors! I love my new car. He followed up with me via a phone call to ensure my drive home was a safe one and that the car exceeded my expectations. It surely did exceed my expectations :) Hats off to Gary and Hats off to Marc! Marc (manager) made my experience incredible as well. My time from arrival to departure with my new car was very quick and highly professional. I will definitely recommend Gary and Marc to friends, family an coworkers. What a great team you have at Ed Morse Brandon!! More

I wanted a bigger car but was hesitant about the whole car sales experience and didn't want to be forced into anything and the entire process at Ed Morse with Jay Fernandez was great. Jay is very knowled car sales experience and didn't want to be forced into anything and the entire process at Ed Morse with Jay Fernandez was great. Jay is very knowledgeable and easy to work with, I would definitely recommend that if you are looking for a spectacular car that you go to Ed Morse in Brandon and ask for Jay - you will not be disappointed - he is the BEST! Oh and I love my new SRX!!!!! More

My wife and I went to Ed Morse Cadillac to look at pre-owned vehicles. We test drove a 2010 Cadillac SRX and, throughout the entire time we were there, Jay Fernandez was very professional and courteo pre-owned vehicles. We test drove a 2010 Cadillac SRX and, throughout the entire time we were there, Jay Fernandez was very professional and courteous with us. He also was very knowledgable about the car and its features and explained everything to our satisfaction,telling us that,if in the future we were unclear about a particular feature, to come back by and he would go over it with us again. Also, Lloyd Leonardo, the Business Manager who prepared the paperwork, was very helpful and informative in assisting us to get the best deal possible. Our experience was very positive with these gentlemen and it was a pleasure to come into a dealership where there was no pressure and where the customer was treated with respect and courtesy. More

I HAD MY RIMS AND TIRES STOLEN FROM MY CAR IN MIAMI. HADNO IDEA WHAT TO DO AND CALLED MIKE MURPHY IN BRANDON. UNFORTUNATELY, HE WASN'T ABLE TO HELP BUT GAVE US GOOD ADVISE ON WHAT TO DO. ONCE WE GOT T HADNO IDEA WHAT TO DO AND CALLED MIKE MURPHY IN BRANDON. UNFORTUNATELY, HE WASN'T ABLE TO HELP BUT GAVE US GOOD ADVISE ON WHAT TO DO. ONCE WE GOT THE CAR BACK, A NOISE WAS HEARD ON THE DRIVE BACK. WE CALLED MIKE AND HE GOT US IN THAT DAY TO CHECK OVER THE CAR TO MAKE SURE EVERYTHING WAS OKAY. THIS IS WHY WE BOUGHT THE CAR FROM ED MORSE BRANDON. THEY ARE ALWAYS THERE TO HELP. FROM THE FIRST DAY WE BOUGHT THE CAR AND THEY CONTINUE TO SERVICE THIS VEHICLE. I HIGHLY RECOMMEND YOU LOOK FIRST AT ED MORSE BRANDON FOR A VEHICLE. BEGIN WITH AL CARTER, WHETHER IT IS NEW OR USED AND THEN TAKE ADVANTAGE OF THESERVIE DEPARTMENT. AND I LOVE ALWAYS HAVING A CLEAN CAR. FREE CAR WASHES ARE GREAT!!!! More

My full intension was to purchase a new SRX for my wife My full intension was to purchase a new SRX for my wife for Christmas, I was working with there internet department for the Xenon blue color that I My full intension was to purchase a new SRX for my wife for Christmas, I was working with there internet department for the Xenon blue color that I wanted for her...lol.(or was it for me?). Having a trade-in that was upside down in value I was sure I was only going to purchase a base SRX to absorb the differance between the two and keep me in budget. I made the desicision to go ahead and bring her in with me to get the (Blue) SRX, but I guess I was not suprised it was sold just before I got there... but my advisor Jay was a pleasure to deal with and never made us feel pressured to purchase. within an hour we where assured that a luxury 2012 SRX was possible due to there willingness to come to terms very quickly and allowed us to be in the price range I wanted too be in. She got the 2012 luxury Platinum Ice Tricoat with Cashmere interior 'that was made for her!!!' she said. (all the way home). we picked it up the next evening since it was so late past closing that Jay made sure that the truck was in the showroom with bows on top, that was the best part for her. Ed Morse earned my business the first time when I purchased a (the trade) Hummer H3 from them the prior year, again there service to us was unwavering and made us feel so comfortable and indebeted to them that I knew I would give them the first opportunity to earn it again and they DID NOT LET US DOWN! I look forward to my next Cadillac purchase from them, maybe sooner then later... I love her SRX and told her I need my own. lol. Thank you again Jay and to all the staff that helped make this a dream purchase. More