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Ed Morse Cadillac Brandon
Brandon, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:30 PM
Sunday Closed
By Type
Showing 362 reviews
Issues resolved Purchased used Cadillac was told by salesman that vehicle was checked out everything worked and was good to go but come to find out no working heater Purchased used Cadillac was told by salesman that vehicle was checked out everything worked and was good to go but come to find out no working heater or defroster. After couple of attempts Daniel called told me to bring car in gave me a loaner and took care of the issues. Thank you More
Service Mike Murphy is a tribute to this dealership one of the best in the business. I continue to bring my business to this dealership because of him. Mike Murphy is a tribute to this dealership one of the best in the business. I continue to bring my business to this dealership because of him. More
Horrible experience I recently visited the dealership to purchase a new vehicle. We agreed on a price and set date to return to finalize the deal on the next business day I recently visited the dealership to purchase a new vehicle. We agreed on a price and set date to return to finalize the deal on the next business day. After communicating with the salesman all day and looking forward to driving the car home, I was told that the car was sold after I had arrived to pick it up. This was a horribe experience for me. I felt mislead during the entire process especially after communicating with the salesman several times the day of the planned purchase and finding out later that they sold my car. They did apologize and I was provided some suggestions on other cars but did not feel like I could trust the dealer anymore. I hope others do not have this experience. More
ooooutstanding service Mike is one of the best service advisers I have ever worked with. He,s one of the reasons I still deal wthEd Morse Cadillac. Mike is one of the best service advisers I have ever worked with. He,s one of the reasons I still deal wthEd Morse Cadillac. More
Greatest Service.. Mike is the reason we still drive a Cadillac!! All employees that we have met are true professionals and will continue to recommend Ed Morse of Brand Mike is the reason we still drive a Cadillac!! All employees that we have met are true professionals and will continue to recommend Ed Morse of Brandon. More
Second to none As always Mike and the rest of the staff set the standard on how customer service should be done. If you want see why Cadillac had that slogan all tho As always Mike and the rest of the staff set the standard on how customer service should be done. If you want see why Cadillac had that slogan all those years ago come on in. Glad to see it still runs deep after all of these years. Keep up the great work!! More
excellent wprking with Mike Murphy Mike Murphy is a gentleman and very helpful and knowledgeable about all service problems that we have ever had. We enjoy working with Mike and are ve Mike Murphy is a gentleman and very helpful and knowledgeable about all service problems that we have ever had. We enjoy working with Mike and are very ppleaased with the service we get at Brandon Cadillac. More
Always welcomed with a Smile & a Handshake Whether I'm coming in for just a free carwash or some service, Eric always greets me with a smile ad a handshake. He is helpful and knowledgeable as r Whether I'm coming in for just a free carwash or some service, Eric always greets me with a smile ad a handshake. He is helpful and knowledgeable as regards my SRX. I actually enjoy stopping by Ed Morse Cadillac in Brandon. More
My personal experience with Eric and John Eric is my service consultant and he is always there to greet me, explain what and how long my service will take. He is always pleasant and profession Eric is my service consultant and he is always there to greet me, explain what and how long my service will take. He is always pleasant and professional, I can’t imagine going anywhere else. John has worked here for years, I believe is title is Service Concierge, this gentleman makes every visit a pleasure. He has an amazing smile, is always courteous and friendly! Even if he doesn’t remember me I remember him because he makes me feel like we are old friends. You can’t possibly be paying him enough for the elated manner he has about him and his ability to interact with all types of people. More
2017 CTS Excellent customer service. Stress free purchases experience. Highly recommend Ed Morse Cadillac and Travis DeVall to anyone interested in buying a C Excellent customer service. Stress free purchases experience. Highly recommend Ed Morse Cadillac and Travis DeVall to anyone interested in buying a Cadillac. Made it an enjoyable experience buying a new vehicle. Absolutely love my new 2017 CTS. More