Ed Morse Cadillac Brandon

Well just so you know I tried to get a hold of Nate Rood but he didn't have time to answer my email. Must be as typical of Nate , he was too busy but he didn't have time to answer my email. Must be as typical of Nate , he was too busy More

Beware, this dealership uses dishonest selling tactics. I tried to buy a used car they had advertised on Autotrader for a certain price. They would not honor the price they had listed online. They added $5 I tried to buy a used car they had advertised on Autotrader for a certain price. They would not honor the price they had listed online. They added $5000 to the price they had advertised and according to Joe (the sales manager) it was due to a "restoration fee". It was a little hard to understand how a car with a clean Carfax and only 22k miles needed $5000 worth of restoration. The disturbing part was that he stated that it was a normal practice at their dealership. He also went on to say that ALL dealerships in Florida use this same immoral if not illegal business tactic. I personally would not give any business to anyone would operate their business this dishonestly. More

I followed Carlos Martinez to Brandon from Tampa because I knew I could trust the service. I was right. I’m very happy with the repair on my car but I also have peace of mind. I knew I could trust the service. I was right. I’m very happy with the repair on my car but I also have peace of mind. More

Great service and reasonable pricing. Mike Murphy is a great service advisor. I highly recommend Ed Morse Cadillac. Mike Murphy is a great service advisor. I highly recommend Ed Morse Cadillac. More

Dealership was exceptional overall. Jonathan Lindow was a critical aspect in making a decision to buy a vehicle. He exceeded all of my expectations above and beyond. Very well organi Jonathan Lindow was a critical aspect in making a decision to buy a vehicle. He exceeded all of my expectations above and beyond. Very well organized and had everything ready during the sale. He was very clear on what to expect in the purchase process. He took the time to make we went through the car and assisted with making me aware the options the car had and what it did not. More

So pleased to be working with Mike Murphy after having a few other service advisors who didn't last. I feel that Mike is always honest and reliable when he is working with me. few other service advisors who didn't last. I feel that Mike is always honest and reliable when he is working with me. More

Randy in sales, Anthony in finance. These guys were great, made me feel like family. Thank you These guys were great, made me feel like family. Thank you More

I am pleased with the courtesy and skills of Cadillac Brandon. I found my vehicle and they helped me drive away in it, although there were some hiccups on my end, they did not let that become a problem, Brandon. I found my vehicle and they helped me drive away in it, although there were some hiccups on my end, they did not let that become a problem, they worked with me till we were both satisfied and I am one happy person.Thanks to William and Anthony for the time, effort and patience they spent on me. More

The quality of workmanship, or lack thereof, of a visit to a Cadillac dealership in Clearwater led me to Ed Morse. First and foremost, keeping me informed is THE best start of keeping me satisfied. Hei to a Cadillac dealership in Clearwater led me to Ed Morse. First and foremost, keeping me informed is THE best start of keeping me satisfied. Heidi did a phenomenal job in doing this with a daily update. Once she and the team identified the problem, they acted as quickly as possible to resolve. This is where Matt stepped up. After his technicians completed the work, he came to me and explained what they had done and he would now do a test drive. After his test drive, he came back to me and explained HE wasn't satisfied. His next words were music to my ears. He says to me, "if I'm not satisfied, I know you won't be." That simple gesture. That level of attention to detail. That personal touch won me over 10-fold! As a previous ownership of Audi's, a Mercedes and Ford (current owner as well), never has a service manager made such a statement; never! He capped it off by voluntarily giving me his card with the caveat, "if you have any problems, some see me." I'm truly appreciative of his professionalism. He's a Certified Master Technician for good reason! So to both Heidi and Matt, thank you for very much for such a positive and satisfying experience. You've definitely earned my business! More

VERY SATISFY WITH JOHN ,I STILL THINK CERTIFIDE VIHICLE SHOLD COME WITH TWO KEYS. RECONDITION FEE STILL DON'T KNOW WHAT THAT MEANS,DEALER PREP FEE AND YOU ONLY GET ONE KEY THANKS SHOLD COME WITH TWO KEYS. RECONDITION FEE STILL DON'T KNOW WHAT THAT MEANS,DEALER PREP FEE AND YOU ONLY GET ONE KEY THANKS More