Ed Morse Cadillac Brandon

Excellent Sean Farazad is an asset to your dealership. He has always gone beyond the norm to provide excellent customer care in person, by phone or email. Tha Sean Farazad is an asset to your dealership. He has always gone beyond the norm to provide excellent customer care in person, by phone or email. Thank you for allowing me to trade my XT5 for a XT4, we love it so far. More

Will Definitely Uses Randall Lovell AGAIN!! We just purchased our 2019 Cadillac CTS from Randall and our experience was as excellent as when we purchased our 1st Cadillac 2017 XT5 AGAIN FROM RAN We just purchased our 2019 Cadillac CTS from Randall and our experience was as excellent as when we purchased our 1st Cadillac 2017 XT5 AGAIN FROM RANDALL in Oct 2017. Randall has not only the requisite skills required (courteous, professional, diligent and knowledgeable) BUT he is also a pleasure to work with. We will definitely recommend Randall to our family and friends. We love both our cars and will again seek out Randall for our next purchase! Ken and JoAnn Fonte' More

Excellent service Made an appointment to change engine oil and rotate the tires. Arrived at the dealer in Brandon and the person who made my appointment over the phone Made an appointment to change engine oil and rotate the tires. Arrived at the dealer in Brandon and the person who made my appointment over the phone mistakenly gave me an appointment in the Tampa dealer. I have always taken my car to the dealer in Brandon which I live close by. My usual service rep Michael Pullaro saw me and came by to say hi and asked who was I there to see. When I told Michael he looked up my appointment and saw that they scheduling department made a mistake and had me going to Tampa instead of Brandon. He immediately said no problem and took care of me. That's what I call Excellent Service. Thank you Michael! More

Friendly, easy to work with! The team at Ed Morse Cadillac Brandon made my buying experience a breeze! They took care of everything from trading in my old car, changing over my ti The team at Ed Morse Cadillac Brandon made my buying experience a breeze! They took care of everything from trading in my old car, changing over my title/insurance, financing and even washing and getting it ready to drive off the lot. The service department is great - fast, easy to make an appointment and super clean! Everyone I’ve encountered was friendly, professional and eager to help. This was my first Cadillac purchase but it won’t be my last. I will be back to Ed Morse Brandon! More

Great Experience Joe DiPaula was very professional and knowledgeable about the XT5 vehicle. Answered all of the questions and concerns we had. Great Experience at Ed Joe DiPaula was very professional and knowledgeable about the XT5 vehicle. Answered all of the questions and concerns we had. Great Experience at Ed Morse Cadillac Brandon and with Joe. Thanks Joe! More

Excellent experience I’m a very particular, no nonsense buyer. I knew exactly what I wanted and was not pressured into anything more or less. Corey made sure to be straigh I’m a very particular, no nonsense buyer. I knew exactly what I wanted and was not pressured into anything more or less. Corey made sure to be straight forward but also patient and friendly with me the whole way through. Everyone I had contact with was efficient and easy to work with. I was very nervous but these guys made the buying experience better with their personalities and honesty. Thank you Ron, Anthony (in finance), and especially Corey for all your help and patience. I will definitely refer others to this dealership and to my new favorite salesperson! More

Best in area Very nice and friendly. Down in area for the winter. Actually drove past other dealerships to get to this one because of its ranking. Glad we went out Very nice and friendly. Down in area for the winter. Actually drove past other dealerships to get to this one because of its ranking. Glad we went out of our way. Service worth the extra miles. More

Negative Experience. Wasted my time. Not sure if my previous post was deleted. Would be shameful if it did. False advertisement, horrible customer service, will never recommend to anyon Not sure if my previous post was deleted. Would be shameful if it did. False advertisement, horrible customer service, will never recommend to anyone. I was in communication with the internet sales manager Richard to negotiate the price of a used 2017 Chevorlet Silverado LTZ. We had agreed on the price, I came in the next day for the test drive, and ready to finalize the sale. The salesman and I signed all the paperwork, and was ready to go into finance department to take care of the final details. Long and behold, the sales manager Craig came out, and told us he cannot sell the car on the previously agreed price. He said he made a mistake, and the final price would be 5k more than what we agreed on the day before. He was very stern on this, and said the best he can do was to take 1k off. I told him I could have bought a 2018 Silverado LTZ new for that price with all the discount and rebate, instead of having any empathy to the situation, he said I should have bought it there if it was a good deal. Needless to say, I was beyond frustrated and upset about his attitude, wasted my time to be there, almost felt scammed to come in for false advertisement. There's no excuse if we worked out a deal the day before with the internet sales manager and have the deal pulled last minute, and asked me to pay 5k more. Totally unacceptable. More

Excellent Experience!!! Had a wonderful experience today Buying our first Cadillac thanks to Peter Mehra, He took care of our every need...He was very courteous and Knowledge Had a wonderful experience today Buying our first Cadillac thanks to Peter Mehra, He took care of our every need...He was very courteous and Knowledgeable of the Cadillac we bought...Would definitely buy from Peter again..... Thanks Again , Robert and Sandra More

Great Experience Corey made the shopping experience wonderful. He has great knowledge of the products. We had an excellent conversation while out on the test drive. C Corey made the shopping experience wonderful. He has great knowledge of the products. We had an excellent conversation while out on the test drive. Corey is a salesman I would recommend. Corey, Coach Lipani Says Hi!! More