Ed Morse Cadillac Brandon

Customer service was good. They followed up with me while my vehicle was beeping repaired. They had to wait a few days to get the parts needed, however, as soon as it came in They followed up with me while my vehicle was beeping repaired. They had to wait a few days to get the parts needed, however, as soon as it came in, they fixed my vehicle. More

Always a wonderful experience with Ed Morse! I am fortunate to have Jeff Engelberger as my service representative. He always manages to work my vehicle into his busy schedule. He always does a I am fortunate to have Jeff Engelberger as my service representative. He always manages to work my vehicle into his busy schedule. He always does a thorough evaluation, provides options and doesn't try to oversell. I trust him to take care of my car and to make sure my family is safe. It is comforting to know that I have a service team I can trust. Thank you. More

Quick professional service in a great environment. Knowledgeable technicians That go over and above, to make you Comfortable Knowledgeable technicians That go over and above, to make you Comfortable More

Prompt service and corrected the problem on their first attempt. When I picked the car up it was clean as new . Thanks for the free wash job . attempt. When I picked the car up it was clean as new . Thanks for the free wash job . More

The dealership made sure we were getting the help we needed to confidently purchase our first EV. needed to confidently purchase our first EV. More

Nate went above & beyond helping us purchase our first EV. Nate is extremely knowledgeable and friendly. We felt comfortable working with him. His knowledge helped us feel at ease with our transition from EV. Nate is extremely knowledgeable and friendly. We felt comfortable working with him. His knowledge helped us feel at ease with our transition from a gas to electric vehicle. We highly recommend Nate. We will definitely work with him in the future. More

The overall purchase process was easy and there was never any high pressure sales tactics that I had previously experienced at other dealerships. Everyone that I worked with at Ed Morse was professional, kn any high pressure sales tactics that I had previously experienced at other dealerships. Everyone that I worked with at Ed Morse was professional, knowledgeable, and personable. My experience at Ed Morse Cadillac Brandon was top notch. More

Great customer service. I am happy with the dealership. Eric informs me about how the services are going and the time I will be waiting. I am happy with the dealership. Eric informs me about how the services are going and the time I will be waiting. More

Well just so you know I tried to get a hold of Nate Rood but he didn't have time to answer my email. Must be as typical of Nate , he was too busy but he didn't have time to answer my email. Must be as typical of Nate , he was too busy More

Beware, this dealership uses dishonest selling tactics. I tried to buy a used car they had advertised on Autotrader for a certain price. They would not honor the price they had listed online. They added $5 I tried to buy a used car they had advertised on Autotrader for a certain price. They would not honor the price they had listed online. They added $5000 to the price they had advertised and according to Joe (the sales manager) it was due to a "restoration fee". It was a little hard to understand how a car with a clean Carfax and only 22k miles needed $5000 worth of restoration. The disturbing part was that he stated that it was a normal practice at their dealership. He also went on to say that ALL dealerships in Florida use this same immoral if not illegal business tactic. I personally would not give any business to anyone would operate their business this dishonestly. More