Ed Morse Bayview Cadillac - Service Center

Excellent service since 2009 I have been coming to this dealership for service on two of my vehicles since 2009. Tom Krisak is my current service advisor and he is exceptional. I have been coming to this dealership for service on two of my vehicles since 2009. Tom Krisak is my current service advisor and he is exceptional. I never feel like I am getting hustled into more options than I need, he is prompt in his responses and always helpful! More

Service Tom Krisak gave me an amazing experience when I brought my car in for it's first service. Knowing my tight schedule, he made sure all work was done co Tom Krisak gave me an amazing experience when I brought my car in for it's first service. Knowing my tight schedule, he made sure all work was done correctly and quickly. Thank you for the help Tom! More

The Service Department is the best part of Bayview Cadillac I have had 20+ cars in my lifetime. They are from varying manufacturers, varying countries, varying styles (sports cars, manual & automatic, SUV, conv I have had 20+ cars in my lifetime. They are from varying manufacturers, varying countries, varying styles (sports cars, manual & automatic, SUV, convertible, etc...) I think the handling of my 3.6 ATS Coupe is awesome! The best part of having this car is my Service Writer, Danny Asherman. Oh, and the coffee machine in the Customer Wait Area. Seriously, Danny is knowledgable, considerate, and helpful...ask for him. More

Beyond the call of duty! Impeccably implicated team. First time visit. Resolved a tire issue with a slow leak too close to a tire wall, allowing me to continue on a 1600 mile Impeccably implicated team. First time visit. Resolved a tire issue with a slow leak too close to a tire wall, allowing me to continue on a 1600 mile journey back home, Cost? No charge, sir, was the response. They even washed my car while I waited. Special mention to Brandon, who clearly went beyond the call of duty! My compliments to this dealership! Vince C. More

Full Service Brandon took excellent care of my service needs, and provided me with the results of a complementary vehicle assessment. I only wish that Bayview w Brandon took excellent care of my service needs, and provided me with the results of a complementary vehicle assessment. I only wish that Bayview were truly a full service facility. You sell vehicles with nitrogen in the tires, but you force me to go to one of your competators for replenishment when needed. Fortunately, you do not take the same position with respect to oil and other needed fluids. When will I be able to come to you for ALL my servicing needs? More

Always a pleasurable experience Having been a customer of many years the service has always been great. Jeffery has taken care of me and my cars for years and I feel that he does all Having been a customer of many years the service has always been great. Jeffery has taken care of me and my cars for years and I feel that he does all he can and truly enjoys his job. This time I loved that her got me in and out ahead of schedule. Everything was great from Jeffery, the car was and the coffee. More

Excellent service...as usual!! I have purchased and leased several Cadillacs from Bayview Cadillac over the years. Jeffrey Aldred has been my contact in service for many years, as w I have purchased and leased several Cadillacs from Bayview Cadillac over the years. Jeffrey Aldred has been my contact in service for many years, as well. Great personal service and he is very attentive to any of the issues that need to be addressed. More

Excellent. Professional. I was extremely pleased with the customer service. The service person was ready when I arrived. They were knowledgeable, understanding, and kept me in I was extremely pleased with the customer service. The service person was ready when I arrived. They were knowledgeable, understanding, and kept me informed. Plus my repair was completed ahead of schedule. More

Excellant service From start to finish quick easy and professional. Had loaner available finished work in time promised. The check out was fast abd easy the service man From start to finish quick easy and professional. Had loaner available finished work in time promised. The check out was fast abd easy the service mansger handled check out. More

Outstanding Service Department I have been dealing with Bayview since 2012. Paul Barissi in my opinion is the heartbeat of the service department always making sure that everyone in I have been dealing with Bayview since 2012. Paul Barissi in my opinion is the heartbeat of the service department always making sure that everyone including me never receives anything less then 5star treatment. Paul is the main reason I am and always will be a loyal customer. More