Ed Morse Bayview Cadillac

Right customer service, right car, right time! My experience with Bayview Cadillac was a nice one. The representative Akeem, that met me at the door was genuine and thank goodness not an old school My experience with Bayview Cadillac was a nice one. The representative Akeem, that met me at the door was genuine and thank goodness not an old school hard sale kind of person. I was there to look at a specific used suv that wasn't a Cadillac. That was never an issue with my experience. Akeem grabbed the keys and in minutes I was test driving what turned out to be my new car. I had my husband and one of his best friends there and we all know that could be challenging. Akeem was able to answer all questions, give a little more information than was on the listing and keep us all in sync! Well done! Joseph the finance officer, went through all the forms and documents with precision. The reason I gave it 4 stars instead of 5 was because when you go to buy a car whether used or new. You want to make sure that all updates or recalls have been taken care of. On my situation I was buying an preowned Audi Q5 (which as you may know has their new dealership right next door) and the recalls that had been in effect, were not taken care of during the time that Bayview had possession of the suv for well over a month. Note: one week prior a second recall was placed on it.) Once I brought this to their attention that I had learned from the CarFax report they, Bayview Cadillac give on the internet listing started the process to fix the issue. The took care of it. The service manager took it next door, Akeem kept me informed and on Wednesday night I was able to go pick up my. I just think that whether it's the service department or whoever is in control of inventory. Someone needs to make sure that if there is public knowledge all recalls should be taken care of before you list to sale it. It was theee days after I purchased the SUV that I was able to pick it up. OK, I'm done with that rant. Back to the rest of the good stuff! The silver bullet now sits in the carport poised and ready to go. I appreciate very much Akeem Henry and his attention to detail. For being the new school representative that puts the customer at ease and makes the process a great experience! More

Saved the Day Came out of Publix market on Cordova Road near Port Everglades on a Saturday morning to find my battery dead. Israel arrived within fifteen minutes an Came out of Publix market on Cordova Road near Port Everglades on a Saturday morning to find my battery dead. Israel arrived within fifteen minutes and exchanged the battery very promptly in the middle of all that Saturday morning traffic. He was very friendly and knew exactly how to quickly replace the dead battery while having to avoid all the cars arriving and leaving parking spaces around me. Cudos to Israel and Ed Morse!! More

Great experience well informed Working with Joe and Michael was a pleasure! Thanks again for our new car we will recommend them to our friends and family. The have many features. S Working with Joe and Michael was a pleasure! Thanks again for our new car we will recommend them to our friends and family. The have many features. Sam G. More

Service Department is Outstanding, Everyone involved are true Professionals! Thank You to All! 🇺🇸🍀👍 I would highly recommend everything about the Servive I receiv is Outstanding, Everyone involved are true Professionals! Thank You to All! 🇺🇸🍀👍 I would highly recommend everything about the Servive I received and will continue to be a Customer! More

Experience was excellent John Gallegos is very professional and person to have at ed Morse I would recommend anyone be glad to work with him in future. John davis John Gallegos is very professional and person to have at ed Morse I would recommend anyone be glad to work with him in future. John davis More

Excellent, Efficient Service My recent vehicle purchase at Bayview Cadillac was a great experience. JC, Ron, Herb & John's team made me feel right at home. The service was excep My recent vehicle purchase at Bayview Cadillac was a great experience. JC, Ron, Herb & John's team made me feel right at home. The service was exceptional. I would definitely recommend others to Bayview. Thank you guys. Dorothy More

Awesome experience Daniel was exceptional in is care of us. He made sure we had the right vehicle to suit our needs and went out of his way to make us happy. We defini Daniel was exceptional in is care of us. He made sure we had the right vehicle to suit our needs and went out of his way to make us happy. We definitely will be returning to him!! More

Don't buy base CT 6 Bayview always provides 5 star customer service. Unfortunate that the base CT 6 has very noisy steering. Don't buy the base model. GM says the noise i Bayview always provides 5 star customer service. Unfortunate that the base CT 6 has very noisy steering. Don't buy the base model. GM says the noise is just a characteristic of the cheap model. More

Outstanding Customer Service I recently purchased a vehicle at this dealership and I had an excellent experience. My sales consultant, Ron Mello, was outstanding! Ron was very hel I recently purchased a vehicle at this dealership and I had an excellent experience. My sales consultant, Ron Mello, was outstanding! Ron was very helpful and is very knowledgeable. Ron made sure that everything was expeditiously and hassle free. "JC", the sales manager, was also very attentive and helpful. He made sure everything was completed promptly and without delays. The finance consultant, Joseph Ferregur, was very knowledgeable and explained everything in relation to the fianancing in detail. Overall, I had an outstanding experience. I usually do not write reviews, but the employees at Ed Morse Cadillac Bayview deserved the praise. I highly recommend this dealership!! Sincerely, Pablo Ponce More

Awesome Experience!! From the time I stepped in the door til The time I left "With A Cadillac Purchase" The Team At Ed Morse Bayview Cadillac Was Very Professional, Friend From the time I stepped in the door til The time I left "With A Cadillac Purchase" The Team At Ed Morse Bayview Cadillac Was Very Professional, Friendly, Knowledgeable, Caring and Cannot Forget The Great Sense Of Humor!! I Would Like To Thank; JC Kent, Karim Lymouri, J Ferregur, The Receptionist and The Rest Of The Team For Making It Possible!! PS I Would Also Like To Recognize The Gorgeous Miami Dolphin Cheerleaders For Their Autographs!! R. Coop More