Ed Morse Alfa Romeo FIAT

Will do anything to get you to sign Please do yourself the huge favor of not shopping at this dealership. Their tactics go beyond the typical shady used car salesmanship to fraudulent pr Please do yourself the huge favor of not shopping at this dealership. Their tactics go beyond the typical shady used car salesmanship to fraudulent practices. During the shopping experience the salesman, Nick, basically said yes to everything we asked without actually knowing the truth. They first showed us the truck we were looking at in the shade. Looking back, they may have done this purposely to try and conceal a paint defect. Additionally, no one communicated our exact employment and wishes regarding our financing options to the finance guy, Anthony. This nearly ruined the purchase after they already ran out credit multiple times. Then after seeing the truck clean and in the sunlight, we noticed paint defects on the hood and the front fenders. This was the day we bought it after all the paperwork was signed. We asked about it immediately and were first told it was acid rain and typical for black cars in Florida. That answer didn't make sense to us, especially considering we grew up here and have another black vehicle that does not have this problem, so we started looking into it. We thought maybe it was a manufacturing defect, so we went back to talk to them about it. They made it clear they wouldn't do anything about it except put a clear coat over it. We then took the vehicle to the paint shop that handles Ford warranty work. They told us that not only had the truck been repainted, and the warranty wouldn't cover it, but was also a fleet vehicle that wasn't disclosed to us at the dealership, and the recalls had NOT been handled even though the salesman told us that they had been. This dealership will tell you whatever they think you want to hear to get your money knowing that they are giving you false information and concealing the issues with their vehicles. You will end up having to make multiple trips to the dealership to try and get everything handled, just to be left with a vehicle that you immediately have to sink money into to fix. The used car sales manager, Craig, will seem at first like he wants to make sure you're a happy customer, but he obviously let's his sales team commit fraud to get your $$$. He will continue to lie to you. For example, the acid rain bit came from him along with him telling us that Ford's corrosion warranty would cover the paint, when it actually does NOT. Shouldn't he know at least a little bit about the industry in which he works? I would think so. And there's no way that they didnt know about the issues with the paint since we, as lay people who do not work in the car industry could see it as soon as the vehicle was cleaned and in the sun light. Bottom line, Craig, Nick, and Anthony were all happy to tell us whatever to make us sign the papers and get out of there. They knowingly sold us a defective vehicle. Do not waste your time and hard-earned money on this place. More

Mazda CX-5 Everyone at the dealership was extremely helpful and friendly. They made sure I understood everything about my car and were very knowledgeable. Reco Everyone at the dealership was extremely helpful and friendly. They made sure I understood everything about my car and were very knowledgeable. Recommend Brandon Automall highly. More

My salesman Peter was awesome The sales man Peter was wonderful he went out of his way made us feel comfortable the whole entire time He. really did work for us it was a great exp The sales man Peter was wonderful he went out of his way made us feel comfortable the whole entire time He. really did work for us it was a great experience!!!! More

Was the best buying experiance!!!!!!! Everyone was exceptional. My salesman meet me at the door when I arrived the car was pulled up front and ready for my viewing. He never made me feel Everyone was exceptional. My salesman meet me at the door when I arrived the car was pulled up front and ready for my viewing. He never made me feel pressured like most salesman do. Finance dept was great and fast. the whole experience was AWESOME. More

Excellent customer service Very pleased with our experience last week at Brandon Auto Mall! We drove from over an hour away and very happy we did! We were treated so nicely from Very pleased with our experience last week at Brandon Auto Mall! We drove from over an hour away and very happy we did! We were treated so nicely from the minute we arrived, thank you Marlon and Craig for all of your help with our new purchase! More

I worked with Peter, who is a superstar, and Craig, Mgr I found a gently used Stelvio there, and already am an Alfisti, with an 88 Spider Quad, restored in recent years. I was originally looking for a Guil I found a gently used Stelvio there, and already am an Alfisti, with an 88 Spider Quad, restored in recent years. I was originally looking for a Guilia, and Richard was great with his texting, and ease of conversation to set up our visit the next weekend. Peter, our salesperson, is the most stand-up person, from beginning to end of sale, and the day after. He was personable, and not fake or a hustler. Certainly, we had some negotiations, which involved Craig Blum, the Sales Manager, but we each dealt in good faith, the process was easy, and the people I dealt with, including Anthony in Finance, to the nice lady who took my payment, make this dealer one I would go back to. Put it this way, we live in the Orlando area, and made the trip, and would go back. Peter even called me the next day to see how we were, and how the vehicle is performing. I will go back for service when it's time. So, for me, they are a winner, and so far, this is the way car-buying should always be. More

Great service! On impulse, I dropped in to test drive a convertible. Ended up walking out with an Albarth because the reception & service were stellar. Everyone we On impulse, I dropped in to test drive a convertible. Ended up walking out with an Albarth because the reception & service were stellar. Everyone went out of their way to make my visit perfect, but Joe went above & beyond. Truly a great experience! I'm thankful for the way they handled my deal. More

A great service. Thank you Marlon Kelly for your help and great service. You are the best.I will go back if I need another vehicle.Thanks again Marlon Kelly. Thank you Marlon Kelly for your help and great service. You are the best.I will go back if I need another vehicle.Thanks again Marlon Kelly. More

Joe P. And John B. Made my day. Very busy day for your dealership but even with the wait I was made to feel like the most important person there. Got the car I wanted and the best t Very busy day for your dealership but even with the wait I was made to feel like the most important person there. Got the car I wanted and the best trade I could make anywhere. More

Very smooth by an experience! I bought two cars from Ed Morse Brandon, Automall and I had a great experience both times. The dealer was Marlon Kelly and he made the whole experi I bought two cars from Ed Morse Brandon, Automall and I had a great experience both times. The dealer was Marlon Kelly and he made the whole experience very smooth. I for one do not like to buy new cards because it is a terrifying experience, but Marlon made it very easy. I recommend getting your car from Brandon Automall. More