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54 Reviews of Ed Martin Toyota - Service Center
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October 06, 2019
Great first visit to the Service Department This is such an impressive facility! Pulling in is similar to arriving at a new hotel for valet service. John Mills, the Assistant Service Manager This is such an impressive facility! Pulling in is similar to arriving at a new hotel for valet service. John Mills, the Assistant Service Manager, was friendly and professional while answering all my questions. He arranged a courtesy van ride for me and made sure I was picked up later right on time. My car was serviced in the time frame exactly as I had been told. My only suggestion would be to have better signage directing customers to the correct entrance to the Service Department when arriving from the west on 141st Street. More
by PJS
Employees Worked With
John Mills
April 10, 2019
Pleasant no pressure experience! I came in to get a tire rotation, walked over to the show room and looked at the RAV4 and Matt said hello. I told him I was surprised at how differen I came in to get a tire rotation, walked over to the show room and looked at the RAV4 and Matt said hello. I told him I was surprised at how different the RAV4 looks. We started talking about it and next thing I know, I test drove one. Corry, Dustin and Matt were instrumental in the sale. Next day, I returned to finalize with Corry and he spent well over an hour explaining all the features and told me to stop by any time if I have any questions as he knew there was a lot to absorb. I am one pleased customer! Thank-you More
by Marsha Lee
Employees Worked With
Corry Caldwell, Dustin Cronkhite, Eddy Gafunderi, Matthew Longfellow
October 20, 2018
Best experience ever! Brenda and Marc made this experience so easy. Everyother dealership told me no and they made it happen. Great people! Thank you! Brenda and Marc made this experience so easy. Everyother dealership told me no and they made it happen. Great people! Thank you! More
by Mlynch1
Employees Worked With
Marc Brown, Brenda Justak
May 30, 2018
Consistently Great Customer Care Derek took time out of his busy day to personally help me when my tires were vandalized. On a previous occasion, Derek personally helped me with an in Derek took time out of his busy day to personally help me when my tires were vandalized. On a previous occasion, Derek personally helped me with an insurance claim when squirrels ate some of my Camry's ignition wiring. I have bought a few Toyotas from Derek over the past decade. Derek always gives me a fair price and a certified high quality used car. Derek always explains the features of the Toyota brand and always is very positive about the cars that he sells. Derek is an excellent example of Toyota Sales and Service!! More
by Sarge
Employees Worked With
Derek Manis
