Ed Martin Toyota - Service Center

Prompt, detailed, thorough response to recent inquiry. Professional and polite. Spot on offering with detailed video explanation. Professional and polite. Spot on offering with detailed video explanation. More

Nelson provided fast, friendly service when assisting me with replacing brakes and made sure to resolve a discrepancy in quotes. with replacing brakes and made sure to resolve a discrepancy in quotes. More

Mark and his team are always very accommodating to work with. They are far and above any other Toyota dealer in town. Matt A with. They are far and above any other Toyota dealer in town. Matt A More

It's clean, bright and the employees are very friendly and they create a receptive environment to buy and service your car. and they create a receptive environment to buy and service your car. More

Five stars are not enough for Nelson! He took the time to explain everything to me about the service being done for my car. One of the best experiences I've ever had at a dealership! to explain everything to me about the service being done for my car. One of the best experiences I've ever had at a dealership! More

Brianna Brown has been the best service advisor for me! She always went above and beyond for my needs. When things went wrong on a set of tires out of her control she took care of it. Tires came in wrong a She always went above and beyond for my needs. When things went wrong on a set of tires out of her control she took care of it. Tires came in wrong and she got the correct tires and took care of the price difference of several hundred dollars. Another time issues on service work where lug nuts and studs broke and she took care of cost for my extra long wait and unexpected issues. She always gets it right and goes above and beyond. Thank you Brianna. I been a satisfied customer for ten years and 8 vehicles at Ed Martin Toyota. Great service, sales and management! More

I normally had very good experiences here. But the other day had a bad experience with Breanna. I was waiting in the car for service and she chose to ignore and then attended the car that came after. While day had a bad experience with Breanna. I was waiting in the car for service and she chose to ignore and then attended the car that came after. While asked her response first was she felt like going there first and then said she did not see me! More

Excellent communication. They Filled up the gas tank and washed the truck before I left. Complete honesty and great customer service. washed the truck before I left. Complete honesty and great customer service. More

The service department was extremely helpful during my time there. James Beveridge provided me with so much help as I asked so many questions, he went above and beyond to answer my questions or at least f time there. James Beveridge provided me with so much help as I asked so many questions, he went above and beyond to answer my questions or at least find and provide me with answers on the spot. This in my eyes shows great customer service skills and the wanting to help a customer with many concerns. In the end I made my choice based on the facts and answers laid out in front of me, which helped me to come to ease with my decision making and choosing Ed Martin as my new place to service my many vehicles from here on out. Thank you James Beveridge for all your help More

I contacted Mark regarding mechanical related and warranty questions about my pre-owned 2019 Rav4. Mark replied promptly and was extremely helpful. He was very knowledgeable about the particular issu warranty questions about my pre-owned 2019 Rav4. Mark replied promptly and was extremely helpful. He was very knowledgeable about the particular issues I was inquiring about and did a great job making recommendations. Mark has an easy going and pleasant demeanor and took the time to ensure that I was a satisfied customer. At no time did I feel rushed. He treated me as a valued customer. That's rare today. Thanks for your help Mark! More